深圳居住证:申领、签注与续期
Shenzhen Residence Permit: Application, Endorsement, and Renewal
深圳常住人口约 1799 万,流动人员基数大,居住证申领量常年居全国前列;非粤籍人员在深合法稳定就业、居住满半年即可申请,可通过「i深圳」APP 或广东政务服务网全程线上办理,实体证卡可在各派出所户政窗口领取。
Shenzhen's permanent resident population is approximately 17.99 million, with a large floating population and residence permit applications ranking among the highest nationwide. Non-Guangdong residents who have been legally and stably employed and residing in Shenzhen for at least six months are eligible to apply. Applications can be submitted entirely online via the iShenzhen app or Guangdong Government Service Network, and physical cards may be collected at household administration windows of local police stations.
分类:办Category: Services
⚠ 电话与办公时间核验日期见页尾「数据来源」。机关电话与窗口安排可能调整,出发前建议先电话确认。⚠ The verification date for phone numbers and office hours is noted in the 'Data Sources' section at the end of this page. Government office telephone numbers and window schedules may change; call ahead before you go.
最后更新:2026-09-26Last updated: 2026-09-26
🟢 官方口径:以政府/官方公告为准,变更以官方最新为准。 🟡 实测行情:2026-09 实地与平台行情,市场随季节波动。 ⚪ 口碑参考:用户口碑/评价整理,仅供参考。 核验日期:2026-09-26。
🟢 Official: follows the latest government notice. 🟡 Field data: 2026-09 on-site and platform quotes, subject to seasonal change. ⚪ Community: reviews, for reference only. Verified: 2026-09-26.
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一、先说结论:居住证申领、签注与续期怎么办
I. Conclusion first: how to apply for, renew, and extend your residence permit
一句话结论:居住证按「现住地」办,不按户籍地办。{cn} 常住人口约 1799 万,你在哪个区实际居住就在哪个区办居住登记,满 6 个月且符合就业、住所、就读任一条件后申领;签注在居住地或通过「i深圳」APP、广东政务服务网办理。{cn} 各区政府服务中心设有户政相关窗口,承办居住证申领、签注与续期相关业务。
One-sentence takeaway: Residence permits are issued based on your current place of residence, not your registered hometown. {cn} The resident population is approximately 17.99 million; apply for residence registration in whichever district you actually live in, and apply for the permit once you have completed 6 months of continuous registration and meet at least one of the following conditions: employment, housing, or enrollment. Visa extensions can be processed at your place of residence or via the iShenzhen app or Guangdong Government Service Network. {cn} Each district government service center has a household registration window handling residence permit applications, extensions, and renewals.
居住证这件事的时间跨度很容易被低估。6 个月是自然累计的,而且必须是在实际居住地连续登记的结果:中途搬家到另一个区却没在新属地登记,之前的登记可能不连续,等于白等。{cn} 常住人口约 1799 万,跨区通勤和居住非常普遍,很多在深圳的人每周在不同区之间换住所,最容易出现"登记断档"。真正的「办事技巧」不是研究材料,而是把居住登记这件事在搬家当天就做完——换地址即登记,登记连续才能申领。
The time span for a residence permit is easily underestimated. The 6-month requirement runs in natural calendar days and must result from continuous registration at your actual residence: if you move to another district without registering there first, prior registration periods may be considered discontinuous, effectively resetting the clock. {cn} With a resident population of approximately 17.99 million, cross-district commuting and relocating between districts is extremely common—many people in Shenzhen change residences across different districts every week, making registration gaps the most frequent pitfall. The real trick isn't studying the document checklist; it's completing residence registration on moving day itself—register immediately after changing addresses, and maintain continuous registration to qualify for the permit.
第二个实用建议是按实际居住地而非按方便程度选窗口。{cn} 从南山科技园到龙岗坂田、从宝安中心到光明凤凰城,跨区通勤动辄 1 小时以上,但属地窗口对居住证这类事项的审核更熟、追问更少。如果你要办的是签注这类简单业务,在居住地所属区办通常比跨区跑政务服务中心更快;如果卡在疑难件或跨区问题,再拨打 12345 咨询。
A second practical tip is to choose the window based on your actual place of residence, not based on convenience. {cn} Commuting from Nanshan Science and Technology Park to Longgang Bantian, or from Bao'an Center to Guangming Fenghuangcheng, often takes over an hour, but local windows are more familiar with residence permit matters and tend to ask fewer follow-up questions. If you are handling a simple matter like a renewal endorsement, it is usually faster to apply in your district than to go cross-district; if you run into a complicated case or a cross-district issue, call 12345 for advice.
{cn} 常住人口约 1799 万,汇聚南山科技园互联网企业、福田 CBD 金融总部、坂田华为链等产业核心区,租房流动性高。很多租客在租约到期搬家后忘了及时做居住登记变更,导致申领时"不满 6 个月"。建议租房时就把"到属地政务服务中心或 i深圳 APP 做居住登记"写进搬家清单的第一条,和水电燃气过户一样重要。{cn} 地铁网络发达(1 号线横贯东西、2 号线连接蛇口与罗湖、5 号线半环通勤),选住所时可以将「到居住地所属区政务服务中心」的通勤时间纳入考量,但别为了通勤近而放弃登记连续性。
{cn} Population of approximately 17.99 million, gathering industrial core areas such as Nanshan Science and Technology Park's internet companies, Futian CBD's financial headquarters, and the Bantian Huawei supply chain. Rental mobility is high, and many tenants forget to update their residence registration after moving at the end of their lease, resulting in the "less than 6 months" problem when applying. We recommend adding "register your residence at the local government service center or via the iShenzhen app" as the first item on your moving checklist—just as important as transferring utilities. {cn} The metro network is extensive (Line 1 runs east–west, Line 2 connects Shekou and Luohu, Line 5 forms a semi-ring for commuting). When choosing a place to live, consider commute time to your district government service center, but do not sacrifice registration continuity for a shorter commute.
第三个建议是把居住证和其他事项联动起来办。{cn} 的居住证与社保参保、医保异地备案、公积金提取、子女入学积分等事项深度关联:办完居住证后,别忘了同步处理医保异地备案(拨打 0755-12393)和居住证积分申请。这些事项的办理窗口大多也在各区的政务服务中心,一次性办完比东奔西跑省事。
A third tip is to handle your residence permit and related matters together. {cn} residence permits are closely linked to social insurance enrollment, cross-region medical insurance filing, housing fund withdrawal, and children's school admission point allocation. After completing your residence permit, don't forget to simultaneously handle your medical insurance cross-region filing (call 0755-12393) and submit the residence permit points application. Most of these service windows are also located in district government service centers, so handling them all at once is far more convenient than running around.
二、谁来办,电话怎么打
II. Who Handles It and How to Call
深圳 承办机构与咨询电话Shenzhen — Handling Agency and Consultation Phone| 承办机构 | Department | 咨询电话 | Phone | 出处等级 | Source tier | | 深圳市公安局 | Shenzhen Municipal Public Security Bureau | 0755-12345 | 0755-12345 | 官方 | Official |
| 深圳市公安局出入境管理支队 | Exit-Entry Administration Detachment of Shenzhen Municipal Public Security Bureau | 0755-12367 | 0755-12367 | 官方 | Official |
先分清是「申领」还是「签注续期」,再到属地窗口。申领和签注均在居住地所属的区政务服务中心或社区政务服务窗口受理;只有在跨区疑难件或窗口拿不准时,才需要到上一级窗口咨询。表中热线来自深圳官方渠道,出发前建议先拨本页第九节的热线确认窗口是否在岗。
First determine whether you need to apply ( ) or renew your endorsement ( ), then go to the local window. Both new applications and endorsements are accepted at the government service center or community service window of your district. Only for difficult cross-district cases or if the window staff are unsure should you seek guidance at a higher-level office. Hotlines in the table come from official Shenzhen channels; we recommend calling the hotline in Section 9 of this page before you go to confirm whether the window is open.
三、去哪个窗口办,几点开门
3. Which window to apply at, and opening hours
深圳 办事地点与办公时间Shenzhen Service Locations and Office Hours| 办理地点 | Office | 地址 | Address | 办公时间与预约 | Hours and booking | | 广东政务服务网深圳专区 | Guangdong Government Services Network — Shenzhen Zone | 线上 www.gdzwfw.gov.cn;“i深圳”APP 同步可办;线下各区政务服务中心专窗 | Online at www.gdzwfw.gov.cn; the 'i Shenzhen' app also supports processing; offline at dedicated counters in government service centers across all districts | 7×24 小时线上;线下工作日 9:00-17:00 左右(社保、医保、公积金、居住证、车牌摇号均可线上申办) | Online 24/7; offline on working days approximately 9:00–17:00 (social insurance, medical insurance, housing fund, residence permit, and license plate lottery applications can all be filed online) |
| 各公安分局户政窗口 | Household Registration Windows at Each Public Security Sub-bureau | 各公安分局户政窗口(地址以一网通办公示为准) | Household registration counters at district public security bureau branches (addresses subject to what's published on the One-Stop Government Service platform) | 工作日 9:00-17:00 左右(居住证新办签注可线上申报) | Workdays approximately 9:00–17:00 (new residence permit applications and extensions can be submitted online) |
| 各区出入境办证大厅 | Exit–entry permit halls in all districts | 各区出入境办证大厅(地址以一网通办公示为准) | Exit–entry permit halls in all districts (addresses subject to what's published on the One-Stop Government Service platform) | 工作日 9:00-17:00 左右,以当日公告为准(护照、港澳通行证需预约办理) | Working days approximately 9:00–17:00, subject to the day's announcement (passports and Home Return Permits require advance appointment) |
{cn} 各区政府服务中心的户政窗口通常设在各区政务服务中心内,工作日 9:00-17:00 左右(具体以当日公告为准)。日常的居住登记、申领、签注优先去居住地所属区的政务服务中心——{cn} 从南山科技园到龙岗大运、从宝安中心到光明凤凰城,跨区通勤动辄 1 小时以上,跑远处不如跑属地,窗口对辖区情况更熟、追问更少。
{cn} household registration windows at district government service centers are typically located within each district's government service center, open roughly 9:00–17:00 on weekdays (subject to the day's official announcement). For routine residence registration, applications, and endorsements, go to the government service center of your district of residence first—{cn} commuting from Nanshan Science and Technology Park to Longgang Dayun, or from Bao'an Center to Guangming Fenghuangcheng, often takes over an hour. It is better to go to your local district than to travel far; local windows are more familiar with their area and tend to ask fewer follow-up questions.
四、谁能办(受理条件)
4. Who Can Apply (Eligibility Requirements)
先对照下面几条确认自己符合,再去窗口,能省掉一次白跑。条件以官方办事指南原文为准。
Check the following conditions first to confirm eligibility before heading to the window, saving an unnecessary trip. Conditions are subject to the official guide text.
- 来深人员已办理居住登记并累计满 6 个月,且在有效期内,可申请申领《深圳市居住证》。
- 申领人须同时符合「在深有合法稳定就业」「在深有合法稳定住所」「在深连续就读」三项条件之一,多项符合条件的按顺序提供材料。
- 合法稳定就业:在深任职、务工或连续缴纳社会保险满一定期限,具体月数以深圳市居住证申领办事指南为准。
- 合法稳定住所:在深具有合法有效住所证明的申请人可适用该情形,具体以办事指南列举为准。
- 在深连续就读:在深就读全日制中小学,或参加学历学位继续教育并连续就读满一定期限的申请人可适用。
- 居住证签注是延续有效期的必要手续。逾期未签注的,居住证失效,失效后需重新办理居住登记并重新申领。
- 居住证件损坏、信息变更、或离开本市后再返回需继续使用的,按各自情形办理换领、变更或重新申领。
- 办理居住登记与居住证申领均有属地原则,实际居住地址变更后应及时在新的属地窗口办理登记。
- Applicants who have completed residence registration and accumulated a total of at least 6 months, and whose registration is still within its validity period, may apply for a Shenzhen Residence Permit.
- Applicants must meet at least one of the following three conditions: stable employment in Shenzhen, stable accommodation in Shenzhen, or continuous enrollment in education in Shenzhen. Where multiple conditions are met, provide materials in order.
- Stable employment: holding a position, working, or paying social insurance premiums continuously in Shenzhen for a specified period, with the exact number of months set forth in Shenzhen's residence permit application guide.
- Lawful and stable residence: Applicants who hold a lawful and valid proof of residence in Shenzhen may be eligible for this category, with specific details as listed in the service guide.
- Continuous full-time study in Shenzhen: Applicants studying full-time in primary or secondary schools in Shenzhen, or undertaking continuing education for academic degrees and studying continuously for a prescribed period, may be eligible.
- An endorsement is required to extend the validity of a residence permit. If left unendorsed past the expiration date, the permit becomes invalid; after invalidation, the holder must re-register their residence and reapply for a new permit.
- If a residence permit is damaged, if personal information has changed, or if the holder left Beijing and later returns and wishes to continue using the permit, apply for a replacement, an information update, or a new application as appropriate.
- Both residence registration and residence permit applications follow territorial jurisdiction principles — when your actual residential address changes, promptly register at the local service window covering your new address.
五、带什么材料
V. What Materials to Bring
材料一次带齐是办事效率的关键。下面按「原件 / 复印件 / 需现场填写」分开列,缺一项就可能被退回补正。
Bringing all required documents in one visit is the key to efficient processing. Below are listed by 'original / photocopy / to be filled on-site' — missing any item may result in being asked to return for supplementary documents.
- 本人有效身份证件原件(居民身份证、港澳台居民居住证、外国人永久居留身份证等),窗口核验后归还。
- 近期免冠照片一张;部分窗口可现场采集,以实际要求为准。
- 合法稳定就业的,需提供就业证明(如劳动合同、营业执照、在职证明)与社保缴纳记录之一或多项,具体以办事指南列举为准。
- 合法稳定住所的,需提供住所证明材料,具体以办事指南列举为准。
- 连续就读的,需提供学校出具的在读证明或学生证。
- 居住登记回执或居住登记凭证,是确认已满 6 个月的关键材料,遗失需先补办登记凭证。
- 申领居住证相片回执(若当地执行该流程),或按窗口要求现场采集。
- 复印件建议按窗口要求备两份,一份留存一份自留。
- Original valid ID (resident ID card, Hong Kong/Macau/Taiwan resident residence permit, foreigner permanent residence ID, etc.), returned after on-site verification.
- One recent passport-style photo; some windows offer on-site photo capture — the actual requirement applies.
- For legal and stable employment, provide one or more of the following: proof of employment (e.g. labor contract, business license, certificate of employment) and social insurance payment records — specifics follow the application guide.
- For legal and stable residence, provide proof of residence documents — specifics follow the application guide.
- For continuous study, you must provide a certificate of enrollment issued by the school or a student ID card.
- The residence registration receipt or certificate is the key document confirming you have resided for 6 full months; if lost, you must first reapply for a registration certificate.
- Residence permit photo receipt (if the local area requires it), or have your photo taken on-site as directed by the office.
- It is recommended to prepare two copies of reproductions per window requirements: one for filing and one for your own records.
居住证这件事的时间跨度很容易被低估。6 个月是自然累计的,而且必须是在实际居住地连续登记的结果:中途搬家到另一个区却没在新属地登记,之前的登记可能不连续,等于白等。{cn} 常住人口约 1799 万,跨区通勤和居住非常普遍,很多在深圳的人每周在不同区之间换住所,最容易出现"登记断档"。真正的「办事技巧」不是研究材料,而是把居住登记这件事在搬家当天就做完——换地址即登记,登记连续才能申领。
The time span for a residence permit is easily underestimated. The 6-month requirement runs in natural calendar days and must result from continuous registration at your actual residence: if you move to another district without registering there first, prior registration periods may be considered discontinuous, effectively resetting the clock. {cn} With a resident population of approximately 17.99 million, cross-district commuting and relocating between districts is extremely common—many people in Shenzhen change residences across different districts every week, making registration gaps the most frequent pitfall. The real trick isn't studying the document checklist; it's completing residence registration on moving day itself—register immediately after changing addresses, and maintain continuous registration to qualify for the permit.
第二个实用建议是按实际居住地而非按方便程度选窗口。{cn} 从南山科技园到龙岗坂田、从宝安中心到光明凤凰城,跨区通勤动辄 1 小时以上,但属地窗口对居住证这类事项的审核更熟、追问更少。如果你要办的是签注这类简单业务,在居住地所属区办通常比跨区跑政务服务中心更快;如果卡在疑难件或跨区问题,再拨打 12345 咨询。
A second practical tip is to choose the window based on your actual place of residence, not based on convenience. {cn} Commuting from Nanshan Science and Technology Park to Longgang Bantian, or from Bao'an Center to Guangming Fenghuangcheng, often takes over an hour, but local windows are more familiar with residence permit matters and tend to ask fewer follow-up questions. If you are handling a simple matter like a renewal endorsement, it is usually faster to apply in your district than to go cross-district; if you run into a complicated case or a cross-district issue, call 12345 for advice.
{cn} 常住人口约 1799 万,汇聚南山科技园互联网企业、福田 CBD 金融总部、坂田华为链等产业核心区,租房流动性高。很多租客在租约到期搬家后忘了及时做居住登记变更,导致申领时"不满 6 个月"。建议租房时就把"到属地政务服务中心或 i深圳 APP 做居住登记"写进搬家清单的第一条,和水电燃气过户一样重要。{cn} 地铁网络发达(1 号线横贯东西、2 号线连接蛇口与罗湖、5 号线半环通勤),选住所时可以将「到居住地所属区政务服务中心」的通勤时间纳入考量,但别为了通勤近而放弃登记连续性。
{cn} Population of approximately 17.99 million, gathering industrial core areas such as Nanshan Science and Technology Park's internet companies, Futian CBD's financial headquarters, and the Bantian Huawei supply chain. Rental mobility is high, and many tenants forget to update their residence registration after moving at the end of their lease, resulting in the "less than 6 months" problem when applying. We recommend adding "register your residence at the local government service center or via the iShenzhen app" as the first item on your moving checklist—just as important as transferring utilities. {cn} The metro network is extensive (Line 1 runs east–west, Line 2 connects Shekou and Luohu, Line 5 forms a semi-ring for commuting). When choosing a place to live, consider commute time to your district government service center, but do not sacrifice registration continuity for a shorter commute.
第三个建议是把居住证和其他事项联动起来办。{cn} 的居住证与社保参保、医保异地备案、公积金提取、子女入学积分等事项深度关联:办完居住证后,别忘了同步处理医保异地备案(拨打 0755-12393)和居住证积分申请。这些事项的办理窗口大多也在各区的政务服务中心,一次性办完比东奔西跑省事。
A third tip is to handle your residence permit and related matters together. {cn} residence permits are closely linked to social insurance enrollment, cross-region medical insurance filing, housing fund withdrawal, and children's school admission point allocation. After completing your residence permit, don't forget to simultaneously handle your medical insurance cross-region filing (call 0755-12393) and submit the residence permit points application. Most of these service windows are also located in district government service centers, so handling them all at once is far more convenient than running around.
六、办理流程
VI. Processing Procedure
- 第一步(先办居住登记):在实际居住地派出所或「i深圳」APP、广东政务服务网平台办理居住登记,登记信息要与实际居住地址一致。这是后续所有环节的前置,漏掉会导致申领时间无法累计。
- 第二步(攒够 6 个月并对照条件):登记满 6 个月后,对照就业、住所、就读三项条件之一,确认自己符合哪一项,按该项准备材料。
- 第三步(查办事指南):在广东政务服务网或「i深圳」APP 按事项名称查《来深人员申领深圳市居住证》指南,逐字读材料清单与时限,避免按旧政策准备。
- 第四步(预约属地窗口):{cn} 各区的政务服务中心业务量差异大,建议先电话确认是否需要预约、是否当日受理。
- 第五步(到窗口受理):携带身份证件原件、照片与对应的条件证明材料到居住地所属区的政务服务中心取号受理,窗口核验并出具受理凭证。
- 第六步(等待制证与领取):制证完成后按凭证通知到窗口领取或按现场告知的方式领取。
- 第七步(按时签注续期):签注在居住地所属区窗口办理,部分情形可通过「i深圳」APP 或广东政务服务网线上办理。逾期不签注会导致失效,失效后需重新走登记与申领流程。
- Step 1 (complete residence registration first): Apply for residence registration at the police station of your actual place of residence, or via the 'i Shenzhen' app or Guangdong Government Services Network platform. The registration information must match your actual residential address. This is a prerequisite for all subsequent steps; omitting it will prevent the accumulation of time required for the application.
- Step 2 (Accumulate 6 months and check eligibility): After 6 months of registration, match yourself against one of the three criteria—employment, residence, or study—and prepare the corresponding materials.
- Step 3 (check the service guide): On the Guangdong Government Services Network or the 'i Shenzhen' app, search for the guide titled 'Guide to Applying for Shenzhen Residence Permits by Persons Coming to Shenzhen', and read the list of required materials and time limits word by word to avoid preparing documents according to outdated policies.
- Step 4 (Book an appointment at the local counter): The workload varies significantly across districts in {cn}. It is recommended to call ahead to confirm whether an appointment is required and whether walk-in processing is available on the same day.
- Step 5 (Submit at the counter): Bring your original ID document, photo(s), and the supporting documents matching your chosen criterion to the administrative service center in the district where you reside. Queue a number, and the counter will verify and issue an acceptance receipt.
- Step 6 (Wait for production and collect): Once the permit is produced, collect it at the counter as notified on your receipt, or follow the on-site instructions.
- Step 7 (renew the endorsement on time): Endorsements are processed at the service window of the district where you reside; in some cases, they can be handled online via the 'i Shenzhen' app or Guangdong Government Services Network. Failure to renew on time will cause the permit to expire, after which you must restart the registration and application process.
把「居住登记」这件事盯住,它比居住证本身更关键。居住登记是累计的,登记断档会导致申领时间重新起算。搬家、换工作后第一件事是在新的属地或「i深圳」APP 做居住登记,而不是等要办居住证了才去补。{cn} 常住人口约 1799 万,跨区通勤和居住非常普遍,很多人在福田租了房却在南山上班,结果到要办居住证时发现登记记录不连续,白白多等几个月。
Stay on top of 'residence registration,' as it is more critical than the residence permit itself. Residence registration is cumulative; a break in registration will cause the application timeline to restart. After moving or changing jobs, the first thing to do is complete residence registration in your new jurisdiction or via the 'i Shenzhen' app, rather than waiting until you need to apply for the residence permit to make up for it. {cn} The permanent resident population is approximately 17.99 million, and cross-district commuting and living are very common. Many people rent an apartment in Futian but work in Nanshan, only to find their registration records are discontinuous when they need to apply for the residence permit, forcing them to wait an extra few months unnecessarily.
七、多久办完、要花多少钱
VII. How Long Does It Take and How Much Does It Cost
深圳 办理时限、费用与依据Shenzhen — Processing Time, Fees and Legal Basis| 项目 | Item | 说明 | Detail | | 居住登记 | Residence Registration | 在实际居住地办理,登记信息应与实际居住地址一致;地址变更后应及时在新属地办理登记。 | Apply at your actual place of residence; the registered information must match your real residential address. After any address change, promptly complete a new registration at your new subdistrict. |
| 申领居住证 | Applying for a Residence Permit | 需居住登记满 6 个月且符合就业、住所、就读条件之一;材料齐全的当场受理,制证后按通知领取。 | Requires 6 months of continuous residence registration plus meeting at least one condition: employment, housing, or study. Complete applications are accepted on the spot; collect the card after production per the notice. |
| 签注与续期 | Renewal and extension | 在居住地办理,用于延续居住证有效期;逾期未签注的居住证失效,失效后需重新申领。 | Handled at your place of residence to extend the permit's validity. An expired-permit-without-renewal becomes invalid, and you must reapply from scratch. |
| 办理周期 | Processing timeline | 登记满 6 个月是硬性时间前提,属于自然累计,不因材料提前准备而缩短。 | Six full months of registration is a mandatory prerequisite, counted naturally, and cannot be shortened by preparing materials in advance. |
| 收费 | Fees | 居住登记与居住证申领、签注均不收取工本费。 | No fees are charged for residence registration, residence permit application, or endorsement. |
| 依据 | Based on | 《深圳市居住证管理办法》及深圳市公安局关于居住证申领、签注的办事指南。 | The 'Shenzhen Residence Permit Management Measures' and the service guides issued by the Shenzhen Public Security Bureau regarding the application and endorsement of residence permits. |
八、属地窗口
8. Local Service Windows
多数事项可以就近在属地窗口办。下面是 深圳 各窗口的地址与电话,出发前建议先电话确认该窗口是否办理本事项。
Most matters can be handled at local service windows near you. Below are the addresses and phone numbers for Shenzhen service windows; we recommend calling ahead to confirm whether a given window handles your specific matter.
深圳 属地窗口Shenzhen Local Jurisdiction Services Window| 窗口 | Office | 电话 | Phone | 地址 | Address | 出处等级 | Source tier | | 福田公安分局辖区派出所 | Police Stations under the Jurisdiction of Futian Public Security Bureau Sub-districts | 未公示 | Not yet published | 福田区各街道辖区 | Sub-districts within Futian District | 汇编 | Compiled by |
| 罗湖公安分局辖区派出所 | Police Stations under the Jurisdiction of Luohu Public Security Bureau | 未公示 | Not yet published | 罗湖区各街道辖区 | Sub-districts within Luohu District | 汇编 | Compiled by |
| 南山公安分局辖区派出所 | Police Stations under the Jurisdiction of Nanshan Public Security Bureau | 未公示 | Not yet published | 南山区各街道辖区 | Sub-district Jurisdictions in Nanshan District | 汇编 | Compiled by |
| 宝安公安分局辖区派出所 | Police Stations under Baoan Public Security Branch Jurisdiction | 未公示 | Not yet published | 宝安区各街道辖区 | Sub-district Jurisdictions in Baoan District | 汇编 | Compiled by |
| 龙岗公安分局辖区派出所 | Police Stations under Longgang Public Security Branch Jurisdiction | 未公示 | Not yet published | 龙岗区各街道辖区 | Sub-district Jurisdictions in Longgang District | 汇编 | Compiled by |
| 盐田公安分局辖区派出所 | Police Stations under Yantian Public Security Branch Jurisdiction | 未公示 | Not yet published | 盐田区各街道辖区 | Sub-district Jurisdictions in Yantian District | 汇编 | Compiled by |
| 龙华公安分局辖区派出所 | Police Stations under Longhua Public Security Branch Jurisdiction | 未公示 | Not yet published | 龙华区各街道辖区 | Jurisdiction of Each Sub-district in Longhua District | 汇编 | Compiled by |
| 坪山公安分局辖区派出所 | Police Stations under Pingshan Public Security Sub-bureau | 未公示 | Not yet published | 坪山区各街道辖区 | Jurisdiction of Each Sub-district in Pingshan District | 汇编 | Compiled by |
| 光明公安分局辖区派出所 | Police Stations under Guangming Public Security Sub-bureau | 未公示 | Not yet published | 光明区各街道辖区 | Jurisdiction of Each Sub-district in Guangming District | 汇编 | Compiled by |
| 大鹏公安分局辖区派出所 | Police Stations under Dapeng Public Security Sub-bureau | 未公示 | Not yet published | 大鹏新区各街道辖区 | Jurisdiction of Each Sub-district in Dapeng New District | 汇编 | Compiled by |
九、常用政务热线
9. Common Government Service Hotlines
不确定归哪个部门、或者窗口电话打不通,直接打下面的热线。以下热线均为全国或北京市统一号码,深圳 同样适用。
Not sure which department handles this, or can't get through to the service window? Call the hotline below directly. All the hotlines listed are national or Beijing-standard numbers, and they all apply in Shenzhen as well.
深圳 常用政务热线Commonly used Shenzhen government hotlines| 热线 | Hotline | 用途 | What it handles | 服务时间 | Hours | 出处等级 | Source tier | | 12345 | 12345 | 深圳政务服务便民热线(一网通办咨询、投诉、求助、催办) | Shenzhen Government Services Hotline (inquiries, complaints, requests, expediting — one-stop service) | 7×24 小时 | 7×24 hours | 官方 | Official |
| 12329 | 12329 | 住房公积金热线(提取、贷款、账户查询) | Housing Provident Fund Hotline (withdrawals, loans, account inquiries) | 人工 8:00-22:00 | Staffed 8:00-22:00 | 官方 | Official |
| 12333 | 12333 | 人力资源社会保障热线(社保缴费、待遇、参保) | Human Resources and Social Security Hotline (social insurance payments, benefits, enrollment) | 工作日 | Workdays | 官方 | Official |
| 12393 | 12393 | 国家医疗保障服务热线(异地备案、结算、药品目录) | National Healthcare Security Service Hotline (Cross-region Registration, Settlement, Drug Catalogue) | 7×24 小时 | 7×24 hours | 官方 | Official |
| 12367 | 12367 | 出入境管理热线(护照、居住证签注) | Exit-Entry Administration Hotline (passports, residence permits, visa endorsements) | 工作日 | Workdays | 官方 | Official |
| 12123 | 12123 | 公安交通管理服务热线(车管、违章、路况) | Public Security Traffic Management Hotline (vehicle management, violations, road conditions) | 工作日 8:30-18:00 | Workdays 8:30–18:00 | 官方 | Official |
| 12315 | 12315 | 市场监管投诉举报热线(价格、收费、无照经营) | Market Regulation Complaint and Reporting Hotline (pricing, fees, unlicensed operations) | 工作日及节假日值班 | On-duty service during working days and holidays | 官方 | Official |
十、常见问题
10. Frequently Asked Questions
深圳 常见问题Shenzhen: Common Questions| 问题 | Question | 回答 | Answer | | 居住证是按户籍地还是居住地办? | Should I apply for a residence permit based on my household registration location or my current residence? | 按实际居住地。深圳 常住人口约 1799 万,跨区居住非常普遍,所以第一步一定是在实际居住地所属区的政务服务中心办居住登记,而不是回户籍地。地址变了就换区登记,登记连续才不会影响申领。 | Based on actual place of residence. Shenzhen has a permanent resident population of approximately 17.99 million, and cross-district living is very common. Therefore, the first step must be to complete residence registration at the government service center of the district where you actually reside, rather than returning to your household registration location. If your address changes, update your registration in the new district; continuous registration ensures it will not affect your application. |
| 居住登记和居住证是一回事吗? | Are residence registration and a residence permit the same thing? | 不是。居住登记是居住地的服务管理手段,通常现场即时完成;居住证是在登记满 6 个月并符合就业、住所、就读条件之一后,凭登记记录申请的正式证件。登记是前提,居住证是结果。 | No. Residence registration is merely a service-management measure tied to where you live, usually completed on the spot. A residence permit is an official document you can apply for only after you have completed continuous registration for six months and meet one of the following conditions: employment, housing, or enrollment in school. Registration is the prerequisite; the permit is the result. |
| 签注过期没去会怎样? | What happens if I don't renew my permit before it expires? | 居住证会失效。失效后不能继续使用,需要重新办理居住登记并重新申领,还可能影响已办理的关联事项(如子女入学、医保报销等)。所以到期前主动签注,或者用「i深圳」APP 线上办,比事后补救省事得多。 | A residence permit will expire. After expiration, it cannot be used and you need to re-register your residence and reapply for the permit, which may also affect related matters already processed (such as children's school enrollment, medical insurance reimbursement, etc.). So it's much more convenient to proactively renew before expiration or use the iShenzhen app online rather than dealing with it after the fact. |
| 我在深圳住不满半年就要走,还能办吗? | What if I haven't lived in Shenzhen for half a year and I'm leaving? Can I still apply? | 居住证要求居住登记满 6 个月,不足 6 个月一般不满足申领条件。但居住登记本身仍然要办——登记是居住地的管理要求,短期居住也应当登记。 | The residence permit requires residence registration for at least 6 months; less than 6 months generally does not meet the application condition. However, the residence registration itself must still be done—registration is a management requirement for where you live, and even short-term stay should be registered. |
| 必须本人去窗口吗? | Must I go to the window in person? | 申领居住证一般需要本人到窗口完成核验与信息采集。签注部分情形支持通过「i深圳」APP 或广东政务服务网线上办理,具体以窗口或官方渠道的当前规则为准。 | To apply for a residence permit, you generally need to personally visit a counter for identity verification and information collection. Renewal can in some cases be done online via the iShenzhen app or Guangdong Government Services website, depending on current counter or official channel rules. |
| 居住证能线上办吗? | Can I apply for a residence permit online? | 居住登记和部分签注环节可在「i深圳」APP 或广东政务服务网线上办理。申领居住证涉及身份核验与居住地条件核验,通常需要到居住地所属区的政务服务中心窗口完成,出发前建议先问一下窗口。 | Residence registration and some renewal steps can be handled online via the iShenzhen app or Guangdong Government Services website. Applying for a residence permit involves identity verification and residency condition verification, which typically requires visiting the government service center window in the district where you live. It is recommended to call ahead before going. |
| 深圳 哪些区有政务服务中心,怎么选? | Which districts in Shenzhen have government service centers, and how do I choose? | 深圳 共有 9 个行政区、1 个新区(大鹏新区),各区均设有政务服务中心户政窗口,承载居住证业务。选择离你实际居住地最近的区政务服务中心即可,比如住在南山科技园就去南山区政务服务中心,住在福田 CBD 就去福田区政务服务中心。具体的地址和办公时间,可通过广东政务服务网或拨打 12345 查询。 | Shenzhen has 9 administrative districts and 1 new district (Dapeng New District). Each district has a government service center with a household registration window that handles residence permit services. Choose the district service center nearest to your actual residence—for example, if you live in Nanshan Science Park, go to the Nanshan District Government Service Center; if you live in Futian CBD, go to the Futian District Government Service Center. Specific addresses and business hours can be found on the Guangdong Government Services website or by calling 12345. |
| 跨区居住怎么算? | What about living across districts? | 以深圳为例,如果住在龙岗大运但工作在南山科技园,应按龙岗的实际居住地办居住登记,不能按南山的工作地办。但签注或续期时可以到任意区的政务服务中心办理,不受居住地限制。 | Taking Shenzhen as an example, if you live in Longgang Dayun but work in Nanshan Science Park, you should register your residence at your actual address in Longgang, not at your workplace in Nanshan. However, when renewing, you can visit any district's government service center without being restricted to your district of residence. |