深圳义务教育入学与转学办理

Shenzhen Compulsory Education Enrollment and Transfer Handling

大湾区中心城市，科创与金融双核驱动。。入学这件事，卡人的不是分数而是资格审核——非本市户籍家庭尤其卡在居住证和实际住所两条硬条件上。义务教育阶段入学资格审核与转学在 深圳 有固定的招生咨询窗口，下面把电话、地址、时段、材料、时间线一次写清。

Central city of the Greater Bay Area, driven by science, technology, and finance dual cores. The sticking point in enrollment is not exam scores but qualification review—especially for non-local households, which face strict requirements on residence permits and actual dwelling. Compulsory education enrollment qualification review and transfers in Shenzhen follow fixed inquiry channels; below we detail the phone numbers, addresses, hours, materials, and timeline.

一、先说结论：义务教育阶段入学资格审核与转学怎么办

1. First, the conclusion: how to handle admission qualification review and transfer for compulsory education

{cn} 义务教育招生的咨询与政策解答由深圳市教育局统筹，统一入口为广东政务服务网及「i深圳」APP「入学服务」专栏，以及各区的教育局招生热线。本市户籍适龄儿童少年通过「i深圳」线上完成信息采集与志愿填报，非本市户籍适龄儿童少年需满足深圳市居住证积分达标或相关优待政策后方可参加公办学校入学摇号或统筹分配。多数人卡住的是积分材料准备与居住证地址对齐这一步。

{cn} Compulsory education admissions consultation and policy Q&A are coordinated by the Shenzhen Municipal Education Bureau, with a unified portal at Guangdong Government Services Website and the 'Admissions Service' section of the iShenzhen app, as well as admissions hotlines for each district. Local-resident children of mandatory school age complete information collection and school preferences online via iShenzhen. Non-local-resident children must meet the Shenzhen residence-permit points threshold or qualify under preferential policies before entering the public-school lottery or assignment process. Most families stumble at the step of preparing points-accumulation documents and aligning the residence-permit address.

非本市户籍入学审核被否的案例里，绝大多数栽在同一件事上：居住地址不自洽。要求居住证登记的现居住地址与实际居住申报入学地址一致，而租房合同上的地址、居住证上的地址、社保缴费地址、水电燃气缴费记录的地址三者是分开的。补救方式不复杂但要提前做——先去把居住证的现居住地址登记改成实际住的地方，再把积分材料按同一个地址重新准备。住址变更登记有生效时间，等不及就按变更流程周期往后推，不要在地址没对齐的情况下硬报。

In cases where non-local enrollment reviews are rejected, the vast majority fail on the same issue: inconsistent residential addresses. The registered current residence address on the residence permit must match the actual residence address declared for school enrollment, while the address on the rental contract, the residence permit, the social insurance payment address, and the utility bill addresses are often four separate things. The fix is not complicated but must be done in advance—first change the registered current residence address on the residence permit to the actual place of residence, then prepare all points materials under that same address. Address change registration has an effective period, so if time is tight, plan around the change processing timeline; do not submit prematurely with misaligned addresses.

第二个容易忽略的点是各区教育资源差异较大。福田区（香蜜湖、中心区）和南山区（科技园、后海）的优质公办学校学位紧张，积分达标只是入场券，最终按积分排名统筹到学位有空余的学校；龙华区、坪山区、光明区相对宽松。非深户家长在准备积分材料的同时，应提前了解目标区的学位预警情况——深圳各区教育局每年会发布学位预警通告，重点关注福田、南山、宝安中心区的学位紧张状况。

Another easily overlooked point: significant disparities in educational resources across districts. Quality public-school slots in Futian District (Xiangmihu and the Central District) and Nanshan District (Science Park and Houhai) are tight—meeting the points threshold is merely an entry ticket; final placement follows points rankings to schools with available capacity. Longhua, Pingshan, and Guangming districts are comparatively more relaxed. Non-Shenzhen parents, while preparing points documents, should proactively check their target district's capacity warnings—the Shenzhen Education Bureau for each district publishes annual school-capacity alerts each year, with close attention to tight capacity in Futian, Nanshan, and Bao'an Central District.

二、谁来办，电话怎么打

II. Who Handles It and How to Call

打电话时要说明是本市户籍还是非本市户籍、是小学入学还是初中入学、是报名季还是转学期，因为四条线的系统入口、材料与时间节点各不相同：本市户籍的采集在「i深圳」统一平台，非本市户籍的积分审核在各区教育局窗口或广东政务服务网线上专区，转学另有独立流程。把这几件事混着问，得到的答复往往不适用。表中「出处等级」标「官方」的是政府网站公示的号码，可直接拨打；标「汇编」的来自第三方汇编表，号码若打不通请改拨同表的政务服务便民热线 12345。

When calling, specify whether you are a local resident or non-local resident, whether it is primary-school or junior-high admissions, and whether you are in the enrollment season or a transfer period—because the four lines use different system portals, document requirements, and timelines. Local-resident information collection is handled through the iShenzhen unified platform; non-local residence-permit scoring is reviewed at each district Education Bureau window or via the Guangdong Government Services Website online zone; transfers follow a separate independent process. Mixing these questions together usually yields answers that do not apply to your situation. Entries marked 'Official' in the table are government-published phone numbers and may be dialed directly; entries marked 'Compiled' come from third-party aggregation tables—if a number does not connect, please redial the same table's government service hotline 12345.

三、去哪个窗口办，几点开门

3. Which window to apply at, and opening hours

招生咨询与积分审核窗口位于各区教育局政务服务中心（地址以广东政务服务网或「i深圳」各区公示为准），法定工作日开放，具体时段以当日公告为准。非本市户籍的积分审核不去市教育局机关本部，要去居住地所在的区教育局窗口——这是最容易跑错的地方：住在哪个区就找哪个区教育局，材料初审合格后由区教育局复审。此外，本市户籍的学龄人口信息采集是在「i深圳」上完成的，不用来回跑窗口。

Admissions consultation and points-review windows are located at each district Education Bureau's government services center (addresses as published on Guangdong Government Services Website or iShenzhen for each district), open on statutory working days, with specific hours subject to the day's announcement. Non-local-resident points review is NOT handled at the Municipal Education Bureau headquarters—you must go to the Education Bureau window of the district where you reside, which is the most common mistake: live in which district, apply through which district's bureau, and after initial review passes, the district bureau conducts the re-review. Additionally, local-resident school-age population information collection is completed entirely on iShenzhen—no window visits required.

四、谁能办（受理条件）

4. Who Can Apply (Eligibility Requirements)

先对照下面几条确认自己符合，再去窗口，能省掉一次白跑。条件以官方办事指南原文为准。

Check the following conditions first to confirm eligibility before heading to the window, saving an unnecessary trip. Conditions are subject to the official guide text.

• 凡年满 6 周岁（当年 8 月 31 日以前出生）的本市户籍适龄儿童均须参加学龄人口信息采集，免试就近入学。
• 本市户籍无房家庭适龄子女在 {cn} 入学按有关规定办理。
• {cn} 按登记入学为主，单校划片和多校划片相结合的入学方式，强化部门联动，联合相关部门共同审核入学资格。
• 非本市户籍适龄儿童少年入学：申请人（父母）在 {cn} 居住，需要在 {cn} 接受义务教育的，须提交本人在深务工就业材料、在深实际住所居住材料、全家户口簿、深圳市居住证或积分通知单。
• 非本市户籍审核要求申请人持有有效期内、且达到积分标准的深圳市居住证，且居住证登记的现居住地址与实际居住申报入学地址一致。
• 申请转学的学生须符合 {cn} 当学年转学工作安排；本市户籍学生家长可登录「i深圳」平台或区转学服务平台采集转学信息并提交审核。
• 非本市户籍学生家长须参照非本市户籍适龄儿童少年义务教育阶段入学条件审核标准，到居住地所在区教育局窗口或广东政务服务网线上专区提交积分材料审核，审核通过后参加公办学校统筹分配或民办摇号。
• 按本市户籍对待和外籍、港澳台的学生家长需自行联系接收学校办理转学手续。
• All children aged 6 (born before August 31 of the current year) with local household registration must participate in school-age population information collection and be admitted to nearby schools without examination.
• Children of families with local household registration but no property in {cn} shall apply for admission according to relevant regulations.
• {cn} Enrollment is primarily based on registration, combining single-school district and multi-school district allocation. Strengthen inter-departmental coordination to jointly review enrollment qualifications with relevant departments.
• Admission for school-age children and adolescents with non-Shenzhen household registration: Applicants (parents) who reside in {cn} and require compulsory education in {cn} must submit proof of employment in Shenzhen, proof of actual residence in Shenzhen, family household register, and a Shenzhen Residence Permit or points notification form.
• Non-Shenzhen household registration applicants are required to hold a valid Shenzhen Residence Permit meeting the points standard, and the current residential address registered on the permit must match the actual residential address declared for school admission.
• Students applying for school transfer must meet the transfer work arrangements of {cn} for the current academic year. Parents with Shenzhen household registration can log into the 'iShenzhen' platform or the district transfer service platform to collect transfer information and submit it for review.
• Parents with non-Shenzhen household registration must follow the review standards for admission conditions of school-age children and adolescents with non-Shenzhen household registration during the compulsory education stage. Submit points materials for review at the district education bureau window or the Guangdong Government Services Network online section. After approval, participate in public school allocation or private school lottery.
• Parents of students treated as having local Beijing household registration, as well as foreign nationals and students from Hong Kong, Macau, and Taiwan, must contact the receiving school on their own to handle transfer procedures.

五、带什么材料

V. What Materials to Bring

材料一次带齐是办事效率的关键。下面按「原件 / 复印件 / 需现场填写」分开列，缺一项就可能被退回补正。

Bringing all required documents in one visit is the key to efficient processing. Below are listed by 'original / photocopy / to be filled on-site' — missing any item may result in being asked to return for supplementary documents.

• 全家户口簿：原件及复印件，户口簿上的登记信息应与身份证一致。
• 深圳市居住证或积分通知单：申请人（父母一方）需提供，且在有效期内并达到 120 分积分标准；这是审核中最关键的一项。
• 在深务工就业材料：申请人（父母）在深的就业或工作证明，如劳动合同、营业执照、在职证明、社保缴费记录等。
• 在深实际住所居住材料：租赁合同与房屋产权证明等；若为自有住房，提交房屋产权证明。
• 其他可印证实际居住的材料：居住证登记的现居住地址需与申报地址一致，可一并准备水电燃气缴费记录、通信缴费记录、社保缴费记录等辅助印证。
• 身份证明：申请人及其配偶的居民身份证原件及复印件。
• 学龄人口信息采集表：本市户籍儿童在「i深圳」平台审核通过后可下载打印。
• 转学的另需：转学服务平台填报基本信息后按要求上传的材料原件照片（请勿上传扫描件），需清晰可辨，且保证填报信息与房产证、户口簿等信息一致。
• 所有复印件建议准备两份：一份窗口留存，一份自己留存备查。
• Family household register (Hukou): original and photocopy; the registration information on the household register must match the ID card.
• Shenzhen Residence Permit or points notification form: Provided by the applicant (one parent), must be valid and meet the 120-point standard; this is the most critical item in the review.
• Proof of employment in Shenzhen: Employment or work proof in Shenzhen, such as labor contracts, business licenses, employment certificates, social insurance payment records, etc.
• Proof of actual residence in Shenzhen: Lease agreements and property ownership certificates, etc. For self-owned housing, submit the property ownership certificate.
• Other materials corroborating actual residence: the current registered address on the residence permit must match the application address; auxiliary corroborating materials such as utility bills, communication bills, and social insurance payment records may also be prepared.
• Identity documents: original ID card and photocopy of the applicant and their spouse.
• School-age population information collection form: Children with Shenzhen household registration can download and print it after passing the review on the 'iShenzhen' platform.
• For transfers, additionally required: Take clear photos of the original documents uploaded per instructions on the transfer service platform after filling in basic information (do not upload scanned copies). Photos must be legible and information must match that on the property ownership certificate, household register, etc.
• Prepare two copies of all documents: one for the counter to retain, one for your own records.

非本市户籍入学审核被否的案例里，绝大多数栽在同一件事上：居住地址不自洽。要求居住证登记的现居住地址与实际居住申报入学地址一致，而租房合同上的地址、居住证上的地址、社保缴费地址、水电燃气缴费记录的地址三者是分开的。补救方式不复杂但要提前做——先去把居住证的现居住地址登记改成实际住的地方，再把积分材料按同一个地址重新准备。住址变更登记有生效时间，等不及就按变更流程周期往后推，不要在地址没对齐的情况下硬报。

In cases where non-local enrollment reviews are rejected, the vast majority fail on the same issue: inconsistent residential addresses. The registered current residence address on the residence permit must match the actual residence address declared for school enrollment, while the address on the rental contract, the residence permit, the social insurance payment address, and the utility bill addresses are often four separate things. The fix is not complicated but must be done in advance—first change the registered current residence address on the residence permit to the actual place of residence, then prepare all points materials under that same address. Address change registration has an effective period, so if time is tight, plan around the change processing timeline; do not submit prematurely with misaligned addresses.

第二个容易忽略的点是各区教育资源差异较大。福田区（香蜜湖、中心区）和南山区（科技园、后海）的优质公办学校学位紧张，积分达标只是入场券，最终按积分排名统筹到学位有空余的学校；龙华区、坪山区、光明区相对宽松。非深户家长在准备积分材料的同时，应提前了解目标区的学位预警情况——深圳各区教育局每年会发布学位预警通告，重点关注福田、南山、宝安中心区的学位紧张状况。

Another easily overlooked point: significant disparities in educational resources across districts. Quality public-school slots in Futian District (Xiangmihu and the Central District) and Nanshan District (Science Park and Houhai) are tight—meeting the points threshold is merely an entry ticket; final placement follows points rankings to schools with available capacity. Longhua, Pingshan, and Guangming districts are comparatively more relaxed. Non-Shenzhen parents, while preparing points documents, should proactively check their target district's capacity warnings—the Shenzhen Education Bureau for each district publishes annual school-capacity alerts each year, with close attention to tight capacity in Futian, Nanshan, and Bao'an Central District.

六、办理流程

VI. Processing Procedure

1. 第一步（先分清自己是哪一类）：本市户籍还是非本市户籍，是小学入学还是初中入学，是报名季还是转学期。四条线归口不同、材料不同、时间线不同。先分清再准备，能省掉整轮返工。
2. 第二步（本市户籍：i深圳采集信息）：登录「i深圳」小程序或 APP，进入「入学服务」专栏，选 {cn} 按小学或初中入学服务登记入学信息，审核通过后可下载打印学龄人口信息采集表。全程线上，不用来回跑窗口。
3. 第三步（非本市户籍：先审积分材料）：按预约时间，携带务工就业材料、实际住所居住材料、全家户口簿与居住证积分通知单，到居住地所在区教育局窗口或广东政务服务网线上专区提出入学资格审核申请。
4. 第四步（等区级复审）：区教育局窗口负责初审，初审合格后报送市教育局复审。审核不合格的无法取得在 {cn} 入学的资格，所以材料宁可多带。
5. 第五步（录取与报到）：审核通过后进入相应入学程序，按通知到学校报到。非本市户籍积分达标者参加公办统筹或民办摇号，具体按当年政策执行。
6. 第六步（转学走线上平台）：登录「i深圳」或区转学服务平台，首次进入先注册，按提示填报基本信息并上传材料原件照片，再下载打印知情同意书，认可内容后签名上传。
7. 第七步（等区里落实接收学校）：义务教育招生办公室学籍管理部门根据政策和学位情况落实接收学校，由接收学校通知办理转入事宜。填报时填的手机号要保持畅通。
8. 第八步（报到）：按接收学校通知要求按时到校报到，并按学校要求做好准备。
9. Step 1 (first, determine which category you fall into): Are you a Shanghai local registered resident (hukou) or a non-local registered resident? Is this for elementary school enrollment or middle school enrollment? Is it the regular application season or a transfer period? These four categories follow different channels, require different materials, and have different timelines. Clarify which one you are before gathering documents; this can save you from having to redo everything.
10. Step 2 (Shenzhen household registration: collect information on iShenzhen): Log into the iShenzhen mini-program or app, go to the School Admission Services section, select {cn}, then register your admission information via the primary or middle school admission service. After approval you can download and print the school-age population information collection form. Everything is handled online—no need to visit service windows in person.
11. Step 3 (Non-Shenzhen household registration: submit scoring materials first): On your appointment date, bring your employment materials, proof of actual residence, household register, and residential-permit point notification, and apply for admission-qualification review either in person at the education bureau window in your district or online via the Guangdong Government Services Network dedicated portal.
12. Step 4 (Await district-level review): The district education bureau window handles the initial review, and qualified applications are forwarded to the Municipal Education Bureau for a second review. Failure to pass means you cannot qualify for school admission in {cn}, so it's better to bring more documents than fewer.
13. Step 5 (admission and registration): After your qualification is approved, proceed with the corresponding enrollment process and report to the assigned school as notified. Non-local hukou holders who meet the points requirement will be placed through public school allocation or private school lottery, according to the year's policies.
14. Step 6 (Transfer students use the online platform): Log into iShenzhen or the district transfer-service platform. For first-time use, register first, then fill in basic information and upload photos of original documents as instructed. After that, download and print the informed-consent form, confirm its contents, and upload your signature.
15. Step 7 (await the district to assign a receiving school): The compulsory-education enrollment office's student-status department will assign a receiving school based on policy and available seats, and the receiving school will notify you to complete the transfer procedures. Keep the phone number you provided active and reachable.
16. Step 8 (report to school): Arrive at the assigned school on time as instructed and complete any preparations the school requires.

非本市户籍入学最核心的一条是居住证积分。政策要求申请人（父母一方）持有有效期内且积分达到 120 分的深圳市居住证，同时居住证登记的现居住地址要与申报入学的实际居住地地址一致。「实际居住」指真有住在那里，不是租约上写着——所以材料要能互相印证：租赁合同、房屋凭证、居住证登记地址、社保缴费记录、水电燃气缴费或通信缴费记录，能拿出来的越多越好。积分不足的家庭也可考虑民办学校摇号，但民办录取不占公办统筹名额。

The single most important requirement for non-Shenzhen household-registration students is the residential-permit point system. The policy requires the applicant (at least one parent) to hold a valid Shenzhen residential permit with at least 120 points, and the registered current address on that permit must match the actual residence address declared for school admission. "Actual residence" means you truly live there—not merely that it's written on a lease agreement. So your documents should cross-corroborate each other: lease contract, property certificate, the address registered on your residential permit, social insurance payment records, utility bills (water, electricity, gas), and telecommunications bills. The more documents you can provide, the better. Families whose points fall short may also consider the lottery for private schools, but private-school admissions do not draw from the public-school coordinated-assignment quota.

七、多久办完、要花多少钱

VII. How Long Does It Take and How Much Does It Cost

八、属地窗口

8. Local Service Windows

多数事项可以就近在属地窗口办。下面是 深圳 各窗口的地址与电话，出发前建议先电话确认该窗口是否办理本事项。

Most matters can be handled at local service windows near you. Below are the addresses and phone numbers for Shenzhen service windows; we recommend calling ahead to confirm whether a given window handles your specific matter.

九、常用政务热线

9. Common Government Service Hotlines

不确定归哪个部门、或者窗口电话打不通，直接打下面的热线。以下热线均为全国或北京市统一号码，深圳 同样适用。

Not sure which department handles this, or can't get through to the service window? Call the hotline below directly. All the hotlines listed are national or Beijing-standard numbers, and they all apply in Shenzhen as well.

十、常见问题

10. Frequently Asked Questions