上海居住证积分与落户:积分、居转户与通道
Shanghai Residence Permit Points and Settlement: Points, Points-to-Hukou Transfer and Pathways
长三角中心城市,金融科创双核驱动。。积分和落户是两套规则:积分管孩子上学,落户管户口。下面分开写清。
A central city in the Yangtze River Delta, driven by dual cores of finance and sci-tech innovation. Points and settlement are two separate rules: points govern children's school enrollment, while settlement governs hukou. These are explained separately below.
分类:办Category: Services
⚠ 电话与办公时间核验日期见页尾「数据来源」。机关电话与窗口安排可能调整,出发前建议先电话确认。⚠ The verification date for phone numbers and office hours is noted in the 'Data Sources' section at the end of this page. Government office telephone numbers and window schedules may change; call ahead before you go.
最后更新:2026-09-26Last updated: 2026-09-26
🟢 官方口径:以政府/官方公告为准,变更以官方最新为准。 🟡 实测行情:2026-09 实地与平台行情,市场随季节波动。 ⚪ 口碑参考:用户口碑/评价整理,仅供参考。 核验日期:2026-09-26。
🟢 Official: follows the latest government notice. 🟡 Field data: 2026-09 on-site and platform quotes, subject to seasonal change. ⚪ Community: reviews, for reference only. Verified: 2026-09-26.
承办机构、办理地点、办公时间、材料清单、办理时限与收费标准,以 上海 政务服务机构及各主管部门官方公示的办事指南为准;本文只做汇总与对照,具体口径请以官方最新公布为准。
The handling authority, location, office hours, required documents, processing timeline, and fee schedule are all subject to the official service guidelines published by Shanghai government service agencies and the respective competent departments. This article provides only a summary and cross-reference; for specific requirements, please consult the latest official announcements.
一、先说结论:居住证积分与落户怎么办
I. Bottom Line Up Front: How to Handle Residence-Permit Points and Household Registration
持《上海市居住证》累计积分达120分,或满足居转户/人才引进/留学生落户条件,即可申办相应户籍或子女入学待遇。
Holders of the Shanghai Residence Permit who have accumulated 120 points, or who meet the conditions for residence-to-household conversion, talent introduction, or returning-student household registration, may apply for the corresponding household registration or children's school-enrollment benefits.
二、谁来办,电话怎么打
II. Who Handles It and How to Call
上海 承办机构与咨询电话Shanghai | Handling Agency & Consultation Phone| 承办机构 | Department | 咨询电话 | Phone | 出处等级 | Source tier | | 上海市人力资源和社会保障局 | Shanghai Municipal Human Resources and Social Security Bureau | 021-12333 | 021-12333 | 官方 | Official |
| 上海市社会保险事业管理中心 | Shanghai Social Insurance Administration Center | 021-12333 | 021-12333 | 官方 | Official |
| 上海市公安局 | Shanghai Municipal Public Security Bureau | 021-12345 | 021-12345 | 官方 | Official |
| 上海市公安局出入境管理局 | Exit-Entry Administration, Shanghai Municipal Public Security Bureau | 021-12367 | 021-12367 | 官方 | Official |
持证人本人及其同住配偶、子女均可申报积分;居转户由持证人在沪就业单位向注册地人社部门提出;人才引进和留学生落户走专门申报通道。
The permit holder themselves and their cohabiting spouse and children may all apply for points; residence-to-household conversion is filed by the holder's Shanghai-based employer with the human-resources-and-social-security department at the place of registration; talent introduction and returning-student household registration go through dedicated application channels.
三、去哪个窗口办,几点开门
3. Which window to apply at, and opening hours
上海 办事地点与办公时间Shanghai — Service Locations and Office Hours| 办理地点 | Office | 地址 | Address | 办公时间与预约 | Hours and booking | | 上海“一网通办”总门户 | Shanghai One-Stop Government Services Portal | 线上 zwdt.sh.gov.cn;线下各区政务服务中心专窗 | Online at zwdt.sh.gov.cn; offline at dedicated counters in district government service centers | 7×24 小时线上;线下工作日 9:00-17:00 左右(“随申办”小程序/APP 同步可办) | Online: 24/7; offline: workdays approximately 9:00–17:00 (also accessible via the Suishenban mini-program/APP) |
| 各区社会保险经办机构 | District social-insurance administration offices | 各区社保经办窗口(地址以“一网通办”公示为准) | District social-insurance service windows (addresses subject to those published on Yi Wang Tong Ban) | 工作日 9:00-12:00 / 13:30-17:00 左右(部分业务需“一网通办”预约取号) | Working days 9:00–12:00 / 13:30–17:00 approximately (some services require an appointment and queue number via Yi Wang Tong Ban) |
| 各公安分局户政窗口 | Household Registration Windows at Each Public Security Sub-bureau | 各公安分局户政窗口(地址以“一网通办”公示为准) | Household Registration Windows at Each Public Security Sub-bureau (addresses subject to the One-Stop Government Services posting) | 工作日 9:00-17:00 左右(居住证新办签注可线上申报) | Workdays approximately 9:00–17:00 (new residence permit applications and extensions can be submitted online) |
| 市公安局出入境接待大厅 | Exit-Entry Reception Hall of the Municipal Public Security Bureau | 静安区武宁南路 128 号 | 128 Wuning South Road, Jingan District | 工作日 9:00-17:00 左右,以当日公告为准(护照、港澳台通行证需预约办理) | Approx. 9:00–17:00 on working days, subject to the day's notice (passports and HK/Macao/Taiwan travel permits require an appointment) |
受理渠道以上海"一网通办"(zwdt.sh.gov.cn)和"随申办"为主;线下各区公安分局户政窗口、区人社窗口办理,具体地址和时段以官方公示为准。
The primary application channels are Shanghai's 'One-Stop Government Service' platform (zwdt.sh.gov.cn) and the 'Sui Shen Ban' app; offline applications can be submitted at household registration counters or human resources and social security counters at district public security bureau branches, with specific addresses and hours subject to official announcements.
四、谁能办(受理条件)
4. Who Can Apply (Eligibility Requirements)
先对照下面几条确认自己符合,再去窗口,能省掉一次白跑。条件以官方办事指南原文为准。
Check the following conditions first to confirm eligibility before heading to the window, saving an unnecessary trip. Conditions are subject to the official guide text.
- 持有效《上海市居住证》且积分累计达到120分
- 持有《上海市居住证》满7年,且在沪连续缴纳社保满7年;最后4年内累计36个月社保缴费基数达到上年度城镇单位在岗职工平均工资2倍以上
- 符合人才引进条件(高级专业技术职务/职业资格、科技创新重点领域骨干、重点机构核心骨干等)
- 留学回国人员,毕业后2年内来沪工作并持续缴费,且毕业院校符合目录要求
- Holding a valid 'Shanghai Residence Permit' with accumulated points reaching 120
- Holding a 'Shanghai Residence Permit' for at least 7 years, with continuous social insurance contributions in Shanghai for at least 7 years; during the last 4 years, cumulative social insurance contribution base must reach at least 2 times the average monthly salary of urban employees in the previous year
- Meeting the talent introduction criteria (senior professional technical title/qualification, key backbone in scientific and technological innovation, core backbone in key institutions, etc.)
- Returnees from overseas study who come to work in Shanghai and maintain continuous contributions within 2 years after graduation, and whose graduating institution meets the catalog requirements
五、带什么材料
V. What Materials to Bring
材料一次带齐是办事效率的关键。下面按「原件 / 复印件 / 需现场填写」分开列,缺一项就可能被退回补正。
Bringing all required documents in one visit is the key to efficient processing. Below are listed by 'original / photocopy / to be filled on-site' — missing any item may result in being asked to return for supplementary documents.
- 申请人身份证、户口簿
- 《上海市居住证》原件、复印件
- 结婚证、子女出生证明(随迁家属提供)
- 社保缴费记录、个人所得税完税证明
- 学历证书、学位认证报告(积分/人才引进用)
- 留学人员:护照、出入境记录、教育部留学服务中心学历认证
- 劳动合同、单位推荐信(居转户/人才引进)
- Applicant's ID card and household registration booklet (hukou)
- Original and photocopy of the 'Shanghai Residence Permit'
- Marriage certificate, child's birth certificate (for accompanying family members)
- Social insurance payment records, individual income tax payment certificates
- Diplomas and degree authentication reports (for points-based/talent introduction use)
- Overseas returnees: passport, entry-exit records, Ministry of Education China Service Center for Scholarly Exchange academic credential evaluation
- Employment contract and employer recommendation letter (for residence-to-household or talent introduction)
六、办理流程
VI. Processing Procedure
- 第一步:通过"一网通办"或"随申办"进行积分自助评估
- 第二步:在线上传材料并提交积分申请
- 第三步:区人社部门审核(约15个工作日)
- 第四步:查询结果并打印《积分通知书》
- 第五步(居转户):满7年后由用人单位通过"一网通办"提交落户申请
- 第六步:区初审+市复核,公示期接受异议
- 第七步:获批后到拟落户地派出所办理户口迁移
- Step 1: Complete a self-assessment of your points through the 'Yi Wang Tong Ban' (Shanghai One-Stop Government Service Platform) or 'Sui Shen Ban' app
- Step 2: Upload documents online and submit your points application
- Step 3: District-level human resources and social security department review (approximately 15 working days)
- Step 4: Check the results and print the 'Points Notice'
- Step 5 (Permanent Residence Conversion): After 7 years, the employer submits a household registration application through the 'One-stop Government Service Platform'
- Step 6: District initial review + municipal re-review, during which public objections may be raised
- Step 7: After approval, go to the police station of your intended registration location to process the household registration transfer
积分自评可在"一网通办"搜索"居住证积分自助评估";居转户提前核算社保基数和个税是否达标,近4年2倍基数累计36个月是常见硬杠杠。
Points self-assessment: search 'Residence Permit Points Self-Assessment' on the 'One-stop Government Service Platform'; for permanent residence conversion, calculate in advance whether your social security contribution base and individual income tax meet the requirements — a common hard threshold is having a base of 2× the average, accumulated over 36 months in the past 4 years.
七、多久办完、要花多少钱
VII. How Long Does It Take and How Much Does It Cost
上海 办理时限、费用与依据Shanghai: Processing Time Limit, Fees and Legal Basis| 项目 | Item | 说明 | Detail | | 积分达标分数线 | Points threshold for qualification | 120分(基础指标+加分指标合计) | 120 points (total of basic indicators plus bonus indicators) |
| 居转户基本年限 | Basic residency period for permanent residence conversion | 持证及参保满7年 | Holding the permit and paying social insurance for a full 7 years |
| 社保基数要求(居转户) | Social Security Base Requirement (Residence Permit to Household Registration) | 最后4年内累计36个月达到上年度平均工资2倍以上(重点园区/紧缺急需可放宽至1.5倍) | Within the last 4 years, accumulate 36 months of payments reaching at least twice the previous year's average wage (key industrial parks / urgently needed occupations may be relaxed to 1.5×) |
| 办理时限(积分) | Processing Timeframe (Points-Based Residence Permit) | 受理后15个工作日内办结,结果通过短信和平台推送 | Completed within 15 working days after acceptance; results delivered via SMS and platform notification |
| 办理时限(居转户) | Processing Timeframe (Residence Permit to Household Registration) | 区人社初审约20个工作日+市人社局复核约20个工作日,共约40个工作日 | District HR and Social Security Bureau preliminary review: approximately 20 working days + Municipal HR and Social Security Bureau re-review: approximately 20 working days; total approximately 40 working days |
| 办理费用 | Processing Fees | 居住证积分申请不收费;居转户不收费 | No fee for residence permit points application; no fee for residence permit to household registration |
| 法律依据 | Legal Basis | 《上海市居住证管理办法》《本市常住户口申办实施细则》 | Shanghai Residence Permit Management Measures; Shanghai Municipality Implementation Rules for Applying for Permanent Residence |
| 热线咨询 | Hotline Consultation | 12345(上海政务服务便民热线,7×24小时);12333(人社业务工作日) | 12345 (Shanghai Government Services Convenience Hotline, 7×24 hours); 12333 (human resources and social security services on workdays) |
八、属地窗口
8. Local Service Windows
多数事项可以就近在属地窗口办。下面是 上海 各窗口的地址与电话,出发前建议先电话确认该窗口是否办理本事项。
Most services can be handled at a nearby local service window. Below are the addresses and phone numbers of service windows in Shanghai. It is recommended to call ahead to confirm whether the window handles this service before you go.
上海 属地窗口Shanghai Local Service Window| 窗口 | Office | 电话 | Phone | 地址 | Address | 出处等级 | Source tier | | 黄浦公安分局辖区派出所 | Police Stations under the Jurisdiction of Huangpu Public Security Sub-bureau | 未公示 | Not yet published | 黄浦区各街道辖区 | Jurisdictions of All Subdistricts in Huangpu District | 汇编 | Compiled by |
| 徐汇公安分局辖区派出所 | Police Stations under the Jurisdiction of Xuhui Public Security Sub-bureau | 未公示 | Not yet published | 徐汇区各街道镇辖区 | Jurisdictions of All Subdistricts and Towns in Xuhui District | 汇编 | Compiled by |
| 静安公安分局辖区派出所 | Police Stations in Jurisdiction of Jing'an Public Security Branch | 未公示 | Not yet published | 静安区各街道镇辖区 | Sub-districts and Towns in Jing'an District | 汇编 | Compiled by |
| 长宁公安分局辖区派出所 | Police Stations in Jurisdiction of Changning Public Security Branch | 未公示 | Not yet published | 长宁区各街道镇辖区 | Sub-districts and Towns in Changning District | 汇编 | Compiled by |
| 普陀公安分局辖区派出所 | Police Stations in Jurisdiction of Putuo Public Security Branch | 未公示 | Not yet published | 普陀区各街道镇辖区 | Sub-districts and Towns in Putuo District | 汇编 | Compiled by |
| 虹口公安分局辖区派出所 | Police Stations in Jurisdiction of Hongkou Public Security Branch | 未公示 | Not yet published | 虹口区各街道辖区 | Sub-districts in Hongkou District | 汇编 | Compiled by |
| 杨浦公安分局辖区派出所 | Police Stations in Yangpu Public Security Bureau Jurisdiction | 未公示 | Not yet published | 杨浦区各街道镇辖区 | Subdistricts and Towns in Yangpu District | 汇编 | Compiled by |
| 闵行公安分局辖区派出所 | Police Stations in Minhang Public Security Bureau Jurisdiction | 未公示 | Not yet published | 闵行区各街道镇辖区 | Subdistricts and Towns in Minhang District | 汇编 | Compiled by |
| 宝山公安分局辖区派出所 | Police Stations in Baoshan Public Security Bureau Jurisdiction | 未公示 | Not yet published | 宝山区各街道镇辖区 | Subdistricts and Towns in Baoshan District | 汇编 | Compiled by |
| 浦东公安分局辖区派出所 | Police Stations in Pudong Public Security Bureau Jurisdiction | 未公示 | Not yet published | 浦东新区各街道镇辖区 | Subdistricts and Towns in Pudong New Area | 汇编 | Compiled by |
九、常用政务热线
9. Common Government Service Hotlines
不确定归哪个部门、或者窗口电话打不通,直接打下面的热线。以下热线均为全国或北京市统一号码,上海 同样适用。
If you're unsure which department or window to contact, or if the window?S phone line is unreachable, call the hotline below directly. The following hotlines are all national or Beijing municipal unified numbers, also applicable in Shanghai.
上海 常用政务热线Shanghai Common Government Service Hotlines| 热线 | Hotline | 用途 | What it handles | 服务时间 | Hours | 出处等级 | Source tier | | 12345 | 12345 | 上海政务服务便民热线(一网通办咨询、投诉、求助、催办) | Shanghai Government Service Hotline (Online Government Services consultations, complaints, assistance, reminders) | 7×24 小时 | 7×24 hours | 官方 | Official |
| 12329 | 12329 | 住房公积金热线(提取、贷款、账户查询) | Housing Provident Fund Hotline (withdrawals, loans, account inquiries) | 人工 8:00-22:00 | Staffed 8:00-22:00 | 官方 | Official |
| 12333 | 12333 | 人力资源社会保障热线(社保缴费、待遇、参保) | Human Resources and Social Security Hotline (social insurance payments, benefits, enrollment) | 工作日 | Workdays | 官方 | Official |
| 12393 | 12393 | 国家医疗保障服务热线(异地备案、结算、药品目录) | National Healthcare Security Service Hotline (Cross-region Registration, Settlement, Drug Catalogue) | 7×24 小时 | 7×24 hours | 官方 | Official |
| 12367 | 12367 | 出入境管理热线(护照、居住证签注) | Exit-Entry Administration Hotline (passports, residence permits, visa endorsements) | 工作日 | Workdays | 官方 | Official |
| 12123 | 12123 | 公安交通管理服务热线(车管、违章、路况) | Public Security Traffic Management Hotline (vehicle management, violations, road conditions) | 工作日 8:30-18:00 | Workdays 8:30–18:00 | 官方 | Official |
| 12315 | 12315 | 市场监管投诉举报热线(价格、收费、无照经营) | Market Regulation Complaint and Reporting Hotline (pricing, fees, unlicensed operations) | 工作日及节假日值班 | On-duty service during working days and holidays | 官方 | Official |
十、常见问题
10. Frequently Asked Questions
上海 常见问题Shanghai FAQ| 问题 | Question | 回答 | Answer | | 积分120分怎么算?基础分和加分项分别有哪些? | How are 120 points calculated for the residence permit ? What are the basic points and bonus categories? | 基础指标含年龄(≤43岁最高加分)、学历/职称、社保缴费年限、居住年限等;加分指标含高新技术转化成果、纳税贡献、投资办学、表彰奖励等。具体分值详见"一网通办"积分指标体系,也可拨打 021-12333 咨询。 | Basic indicators include age (≤43 years yields the highest bonus), education/professional title, length of social insurance contributions, and length of residence; bonus indicators include high-tech achievements, tax contribution, investment in education, and commendations/awards. For specific point values, refer to the indicator system on Yiwangtongban, or call 021-12333 for inquiries. |
| 居转户社保基数不够怎么办? | What should I do if my social insurance base is insufficient for residence-to-hukou conversion? | 可走"重点区域"通道(临港新片区、张江科学城等),社保基数要求可降至1.5倍;也可通过提升职称/技能等级、增加纳税贡献等方式累计达标。建议登录 zwdt.sh.gov.cn 查询个人缴费明细或致电 021-12345 咨询。 | You may apply through the Key Areas channel (Lingang New Area, Zhangjiang Science City, etc.), where the social insurance base requirement can be reduced to 1.5 times the local average wage; alternatively, you can meet the threshold by upgrading your professional/skill qualification or increasing your tax contribution. We recommend logging into zwdt.sh.gov.cn to check your contribution details or calling 021-12345 for consultation. |
| 留学生落户需要哪些学校才符合条件? | Which schools qualify for household registration for international students? | 世界前50名高校毕业生可直接落户;51-100名需6个月社保;其他合格院校需6-12个月社保。完整名单见教育部留学服务中心公布目录,咨询电话 021-12345。 | Graduates from world top 50 universities can settle directly; those from ranks 51–100 need 6 months of social insurance; graduates from other qualified institutions need 6–12 months of social insurance. See the catalog published by the China Service Center for Scholarly Exchange of the Ministry of Education for the full list. Hotline: 021-12345. |
| 积分申请通过后,子女入学需要什么材料? | What documents are needed for children's school enrollment after points-based registration is approved? | 持《积分通知书》+孩子户口本/出生证明+房产证或租赁备案+学籍材料,到区教育局指定的报名点办理随迁子女入学。各区具体要求略有差异,可拨打 021-12345 转教育局咨询。 | Bring the Points Notification, the child's household register/birth certificate, property ownership certificate or rental filing record, and school records to the designated registration office of the district Education Bureau. Requirements vary slightly by district; call 021-12345 and request the Education Bureau for details. |
| 在哪里可以线下办理居住证和新办/签注? | Where can I handle resident permits and renewals in person? | 各公安分局户政窗口可办理居住证新办、签注和积分申请,地址通过"一网通办"查询;出入境证件(护照、港澳通行证)到静安区武宁南路128号市公安局出入境接待大厅办理,工作日 9:00-17:00,电话 021-12367。 | Resident permit applications, renewals, and points registration can be processed at household registration windows of district public security bureaus. Addresses are available via the 'One Network, One Visit' platform. Passport and travel document services (passports, Hong Kong-Macao Permits) are handled at the Exit-Entry Reception Hall of the Municipal Public Security Bureau, No. 128 Wuning South Road, Jing'an District. Hours: weekdays 9:00–17:00. Hotline: 021-12367. |