杭州义务教育入学与转学办理

Hangzhou Compulsory Education Enrollment and Transfer Processing

西湖胜境与钱塘江畔，江南雅韵、茶都烟雨与数字科技创新一体两面。。入学这件事，卡人的不是分数而是资格审核——非本市户籍家庭尤其卡在居住证和实际住所两条硬条件上。义务教育阶段入学资格审核与转学在 杭州 有固定的招生咨询窗口，下面把电话、地址、时段、材料、时间线一次写清。

West Lake's scenic beauty and the Qiantang River shore blend Jiangnan elegance, tea-capital misty rain, and digital tech innovation as two sides of the same coin. When it comes to enrollment, what trips people up is not scores but qualification review—non-local families especially hit a wall on the two hard conditions: residence permit and actual dwelling. For compulsory education enrollment and transfer in Hangzhou, there are fixed admissions consultation windows. Below we spell out the phone numbers, addresses, hours, required materials, and timeline all at once.

一、先说结论：义务教育阶段入学资格审核与转学怎么办

I. Bottom Line First: How to Handle Admission Qualification Reviews and Transfers in Compulsory Education

{cn} 义务教育招生的咨询与政策解答由杭州市教育局统筹，统一入口为浙江政务服务网及「浙里办」APP「入学服务」专栏，以及各区的教委招生热线。本市户籍适龄儿童少年通过「浙里办」线上完成信息采集与志愿填报，非本市户籍适龄儿童少年需满足杭州市居住证积分达标或相关优待政策后方可参加公办学校入学摇号或统筹分配。多数人卡住的是积分材料准备与居住证地址对齐这一步。

{cn} Advisory services and policy guidance for compulsory education admissions are coordinated by the Hangzhou Municipal Education Bureau. The unified entry point is the Zhejiang Government Services Network and the "Admissions Services" section of the "Zheliban" APP, as well as each district's education committee admissions hotline. Children and adolescents with local household registration complete information collection and school preference applications online through "Zheliban." Those without local household registration must meet the points threshold on the Hangzhou residence permit or qualify for relevant preferential policies before they can participate in the public school admissions lottery or coordinated placement. Most people get stuck at the step of preparing points materials and aligning the address on the residence permit.

非本市户籍入学审核被否的案例里，绝大多数栽在同一件事上：居住地址不自洽。要求居住证登记的现居住地址与实际居住申报入学地址一致，而租房合同上的地址、居住证上的地址、社保缴费地址、水电燃气缴费记录的地址三者是分开的。补救方式不复杂但要提前做——先去把居住证的现居住地址登记改成实际住的地方，再把积分材料按同一个地址重新准备。住址变更登记有生效时间，等不及就按变更流程周期往后推，不要在地址没对齐的情况下硬报。

In cases where non-local household registration admission reviews are rejected, the vast majority stumble over the same issue: inconsistent residential addresses. The address registered on the residence permit must match the actual address declared for school admission applications, yet the address on the rental contract, the residence permit, social security payment records, and utility bills are often three separate addresses. The fix is not complicated but must be done in advance—first update the residence permit to register your actual current address, then reprepare all points materials using that same address. Address change registrations have an effective date; if you cannot wait, push your application back according to the processing timeline. Do not submit applications with misaligned addresses.

第二个容易忽略的点是各区教育资源差异较大。西湖区（延安路、武林广场一带）和拱墅区（鼓楼、鞍山道一带）的优质公办学校学位紧张，积分达标只是入场券，最终按积分排名统筹到学位有空余的学校；桐庐县（佛罗伦萨小镇、杨村一带）、钱塘区（闲林、大学城一带）相对宽松。非杭州户籍家长在准备积分材料的同时，应提前了解目标区的学位预警情况——杭州各区教委每年会发布学位预警通告，重点关注上城区、滨江区的学位紧张状况。

A second easily overlooked point is the significant disparity in educational resources across districts. In Xihu District (around Yan'an Road and Wulin Square) and Gongshu District (around Gulou and Anshan Road), seats at quality public schools are tight—meeting the points threshold is merely an entry ticket, and final placement is coordinated based on points rankings to schools with available seats. Tonglu County (around Florence Town and Yangcun) and Qiantang District (around Xianlin and the University Town) are relatively more relaxed. Parents without Hangzhou household registration, while preparing points materials, should also get ahead on understanding seat alert conditions in their target district—the education committees of all Hangzhou districts issue annual seat warnings, with special attention to the tight situations in Shangcheng District and Binjiang District.

二、谁来办，电话怎么打

2. Who Handles It, How to Call

打电话时要说明是本市户籍还是非本市户籍、是小学入学还是初中入学、是报名季还是转学期，因为四条线的系统入口、材料与时间节点各不相同：本市户籍的采集在「浙里办」统一平台，非本市户籍的积分审核在各区教委窗口或浙江政务服务网线上专区，转学另有独立流程。把这几件事混着问，得到的答复往往不适用。表中「出处等级」标「官方」的是政府网站公示的号码，可直接拨打；标「汇编」的来自第三方汇编表，号码若打不通请改拨同表的政务服务便民热线 12345。

When calling, clarify whether you have local or non-local household registration, whether it is primary school or junior high school admission, and whether it is the enrollment season or transfer period—because the system entry points, required materials, and key deadlines differ across these four categories: local household registration data collection is handled on the unified "Zheliban" platform, non-local points review is processed at district education committee windows or the online portal of the Zhejiang Government Services Network, and transfers follow a separate independent process. Mixing these questions together often yields answers that do not apply to your situation. Numbers marked "Official" in the "Source Level" column are published on government websites and can be dialed directly; those marked "Compiled" come from third-party compilations—if a number does not connect, please dial the government service hotline 12345 listed in the same table.

三、去哪个窗口办，几点开门

3. Which counter to use and what are the opening hours

招生咨询与积分审核窗口位于各区教委政务服务中心（地址以浙江政务服务网或「浙里办」各区公示为准），法定工作日开放，具体时段以当日公告为准。非本市户籍的积分审核不去市教委机关本部，要去居住地所在的区教委窗口——这是最容易跑错的地方：住在哪个区就找哪个区教委，材料初审合格后由区教委复审。此外，本市户籍的学龄人口信息采集是在「浙里办」上完成的，不用来回跑窗口。

Admissions consultation and points review windows are located at the government service centers of each district education committee (addresses are subject to postings on the Zhejiang Government Services Network or the "Zheliban" APP by each district), open on statutory workdays with specific hours subject to the day's announcements. For non-local points reviews, do not go to the municipal education committee's main office—go to the district education committee window corresponding to your place of residence. This is the most common mistake: whichever district you live in, contact that district's education committee. After initial material review, the district education committee conducts the second review. Additionally, local household registration school-age population information collection is completed on "Zheliban," so there is no need to run back and forth between windows.

四、谁能办（受理条件）

IV. Who Can Apply (Acceptance Conditions)

先对照下面几条确认自己符合，再去窗口，能省掉一次白跑。条件以官方办事指南原文为准。

Check the conditions below first to confirm you qualify before heading to the counter — this saves a wasted trip. Eligibility criteria are subject to the official service guide.

• 凡年满 6 周岁（当年 8 月 31 日以前出生）的本市户籍适龄儿童均须参加学龄人口信息采集，免试就近入学。
• 本市户籍无房家庭适龄子女在 {cn} 入学按有关规定办理。
• {cn} 按登记入学为主，单校划片和多校划片相结合的入学方式，强化部门联动，联合相关部门共同审核入学资格。
• 非本市户籍适龄儿童少年入学：申请人（父母）在 {cn} 居住，需要在 {cn} 接受义务教育的，须提交本人在津务工就业材料、在津实际住所居住材料、全家户口簿、杭州市居住证或积分通知单。
• 非本市户籍审核要求申请人持有有效期内、且达到积分标准的杭州市居住证，且居住证登记的现居住地址与实际居住申报入学地址一致。
• 申请转学的学生须符合 {cn} 当学年转学工作安排；本市户籍学生家长可登录浙江政务服务网或区转学服务平台采集转学信息并提交审核。
• 非本市户籍学生家长须参照非本市户籍适龄儿童少年义务教育阶段入学条件审核标准，到居住地所在区教委窗口或浙江政务服务网线上专区提交积分材料审核，审核通过后参加公办学校统筹分配或民办摇号。
• 按本市户籍对待和外籍、港澳台的学生家长需自行联系接收学校办理转学手续。
• All children with local household registration who have reached the age of 6 (born before August 31 of that year) must participate in school-age population information collection and will be admitted to nearby schools without entrance examinations.
• School-age children of local household registration families without property in {cn} shall be enrolled in accordance with relevant regulations.
• {cn} primarily adopts enrollment through registration, combining single-school zoning and multi-school zoning. Inter-departmental coordination is strengthened to jointly review enrollment qualifications with relevant departments.
• Enrollment of school-age children and adolescents without local registered residence: If the applicant (parents) resides in {cn} and requires compulsory education in {cn}, the following documents must be submitted: proof of employment in Tianjin, proof of actual residence in Tianjin, household register, and Hangzhou residence permit or points notification.
• The review for non-local registered residents requires applicants to hold a valid Hangzhou residence permit that meets the points standard, and the current residential address registered on the permit must match the address declared for school enrollment.
• Students applying for transfer must meet {cn}'s transfer arrangements for the current academic year. Parents with local registered residence can log into the Zhejiang Government Services Network or the district transfer service platform to collect transfer information and submit it for review.
• Parents of school-age children without local registered residence must refer to the review criteria for compulsory education enrollment of non-local registered children and adolescents, and submit points materials for review at the district education commission window where they reside or through the online portal of the Zhejiang Government Services Network. After passing the review, they will participate in the public school coordinated allocation or private school lottery.
• Parents of students treated as local residents and those with foreign, Hong Kong, Macao, or Taiwan nationality must contact the receiving school directly to handle transfer procedures.

五、带什么材料

V. What Documents to Bring

材料一次带齐是办事效率的关键。下面按「原件 / 复印件 / 需现场填写」分开列，缺一项就可能被退回补正。

Bringing all required documents at once is key to efficient processing. They are listed below by category — original / photocopy / to be filled out on-site — and missing even one item may result in your application being returned for correction.

• 全家户口簿：原件及复印件，户口簿上的登记信息应与身份证一致。
• 杭州市居住证或积分通知单：申请人（父母一方）需提供，且在有效期内并达到积分标准；这是审核中最关键的一项。
• 在津务工就业材料：申请人（父母）在津的就业或工作证明，如劳动合同、营业执照、在职证明、社保缴费记录等。
• 在津实际住所居住材料：租赁合同与房屋产权证明等；若为自有住房，提交房屋产权证明。
• 其他可印证实际居住的材料：居住证登记的现居住地址需与申报地址一致，可一并准备水电燃气缴费记录、通信缴费记录、社保缴费记录等辅助印证。
• 身份证明：申请人及其配偶的居民身份证原件及复印件。
• 学龄人口信息采集表：本市户籍儿童在「浙里办」平台审核通过后可下载打印。
• 转学的另需：转学服务平台填报基本信息后按要求上传的材料原件照片（请勿上传扫描件），需清晰可辨，且保证填报信息与房产证、户口簿等信息一致。
• 所有复印件建议准备两份：一份窗口留存，一份自己留存备查。
• Household register (whole family): original and photocopy; the registered information on the household register must match the ID card.
• Hangzhou residence permit or points notification: required for the applicant (one parent), must be valid and meet the points threshold; this is the most critical item in the review process.
• Employment/Work Documents in Tianjin: Employment or work proof in Tianjin for the applicant (parent), such as labor contracts, business licenses, certificates of employment, social security payment records, etc.
• Proof of Actual Residence in Tianjin: Lease agreement and property ownership certificate, etc.; if owning a home, submit the property ownership certificate.
• Other Supporting Documents for Residence Verification: The current residential address registered on the residence permit must match the declared address. Prepare additional supporting documents such as water/electricity/gas payment records, communication bill records, and social security payment records.
• Identity Documents: Original and photocopy of the resident ID card for the applicant and their spouse.
• School-Age Population Information Collection Form: Downloadable and printable after passing the review on the Zhe Li Ban platform for children with local household registration.
• Additional Requirements for Transfer: After filling in basic information on the transfer service platform, upload clear photos of the original documents as required (do not upload scanned copies). Ensure the submitted information matches the property certificate, household registration, and other records.
• It is recommended to prepare two copies of all photocopies: one for the service window to keep on file and one for your own records.

非本市户籍入学审核被否的案例里，绝大多数栽在同一件事上：居住地址不自洽。要求居住证登记的现居住地址与实际居住申报入学地址一致，而租房合同上的地址、居住证上的地址、社保缴费地址、水电燃气缴费记录的地址三者是分开的。补救方式不复杂但要提前做——先去把居住证的现居住地址登记改成实际住的地方，再把积分材料按同一个地址重新准备。住址变更登记有生效时间，等不及就按变更流程周期往后推，不要在地址没对齐的情况下硬报。

In cases where non-local household registration admission reviews are rejected, the vast majority stumble over the same issue: inconsistent residential addresses. The address registered on the residence permit must match the actual address declared for school admission applications, yet the address on the rental contract, the residence permit, social security payment records, and utility bills are often three separate addresses. The fix is not complicated but must be done in advance—first update the residence permit to register your actual current address, then reprepare all points materials using that same address. Address change registrations have an effective date; if you cannot wait, push your application back according to the processing timeline. Do not submit applications with misaligned addresses.

第二个容易忽略的点是各区教育资源差异较大。西湖区（延安路、武林广场一带）和拱墅区（鼓楼、鞍山道一带）的优质公办学校学位紧张，积分达标只是入场券，最终按积分排名统筹到学位有空余的学校；桐庐县（佛罗伦萨小镇、杨村一带）、钱塘区（闲林、大学城一带）相对宽松。非杭州户籍家长在准备积分材料的同时，应提前了解目标区的学位预警情况——杭州各区教委每年会发布学位预警通告，重点关注上城区、滨江区的学位紧张状况。

A second easily overlooked point is the significant disparity in educational resources across districts. In Xihu District (around Yan'an Road and Wulin Square) and Gongshu District (around Gulou and Anshan Road), seats at quality public schools are tight—meeting the points threshold is merely an entry ticket, and final placement is coordinated based on points rankings to schools with available seats. Tonglu County (around Florence Town and Yangcun) and Qiantang District (around Xianlin and the University Town) are relatively more relaxed. Parents without Hangzhou household registration, while preparing points materials, should also get ahead on understanding seat alert conditions in their target district—the education committees of all Hangzhou districts issue annual seat warnings, with special attention to the tight situations in Shangcheng District and Binjiang District.

六、办理流程

VI. Processing Procedure

1. 第一步（先分清自己是哪一类）：本市户籍还是非本市户籍，是小学入学还是初中入学，是报名季还是转学期。四条线归口不同、材料不同、时间线不同。先分清再准备，能省掉整轮返工。
2. 第二步（本市户籍：浙里办采集信息）：登录「浙里办」小程序或 APP，进入「入学服务」专栏，选 {cn} 按小学或初中入学服务登记入学信息，审核通过后可下载打印学龄人口信息采集表。全程线上，不用来回跑窗口。
3. 第三步（非本市户籍：先审积分材料）：按预约时间，携带务工就业材料、实际住所居住材料、全家户口簿与居住证积分通知单，到居住地所在区教委窗口或浙江政务服务网线上专区提出入学资格审核申请。
4. 第四步（等区级复审）：区教委窗口负责初审，初审合格后报送市教委复审。审核不合格的无法取得在 {cn} 入学的资格，所以材料宁可多带。
5. 第五步（录取与报到）：审核通过后进入相应入学程序，按通知到学校报到。非本市户籍积分达标者参加公办统筹或民办摇号，具体按当年政策执行。
6. 第六步（转学走线上平台）：登录浙江政务服务网或区转学服务平台，首次进入先注册，按提示填报基本信息并上传材料原件照片，再下载打印知情同意书，认可内容后签名上传。
7. 第七步（等区里落实接收学校）：义务教育招生办公室学籍管理部门根据政策和学位情况落实接收学校，由接收学校通知办理转入事宜。填报时填的手机号要保持畅通。
8. 第八步（报到）：按接收学校通知要求按时到校报到，并按学校要求做好准备。
9. Step 1 (Determine Your Category First): Local household registration or non-local? Elementary school admission or middle school admission? Enrollment season or transfer period? These four pathways have different responsible departments, different materials, and different timelines. Figure out your category first to prepare properly — it saves you from having to redo everything.
10. Step 2 (Local Household Registration: Collect Information via Zhe Li Ban): Log in to the Zhe Li Ban mini-program or APP, go to the 'Enrollment Services' column, select {cn}, and choose the elementary or middle school admission service to register enrollment information. After approval, download and print the School-Age Population Information Collection Form. The entire process is online — no need to visit the service window in person.
11. Step 3 (for non-local hukou holders: review points materials first): As scheduled, bring employment materials, actual residence materials, household register, and residence permit points notification form to the education commission window of the district where you reside, or apply online through the Zhejiang Government Services Network dedicated portal, to submit an application for school enrollment qualification review.
12. Step 4 (Await district-level review): The district education bureau window handles the initial review; after passing, the materials are forwarded to the municipal education bureau for re-review. Those who fail the review cannot qualify for school enrollment in {cn}, so bring more documents than you think necessary.
13. Step 5 (Admission and enrollment): After the review is approved, proceed to the corresponding enrollment process and report to the school as notified. Non-local hukou applicants who meet the settlement-point requirement are either allocated to public schools or enter the private-school lottery, subject to that year’s policy.
14. Step 6 (Transfer through online platform): Log in to the Zhejiang Government Services website or the district transfer platform. First-time users must register first, then follow the prompts to fill in basic information and upload scanned photos of original documents. Download and print the consent form, confirm its contents, sign and upload.
15. Step 7 (Await the district to assign a receiving school): The student-record management department of the compulsory-education admissions office assigns a receiving school according to policy and available capacity. The receiving school will notify you of enrollment procedures. Keep the phone number you provided active and reachable.
16. Step 8 (Enrollment): Report to the receiving school on time as instructed and make any preparations the school requires.

非本市户籍入学最核心的一条是居住证积分。政策要求申请人（父母一方）持有有效期内且积分达到规定标准的杭州市居住证，同时居住证登记的现居住地址要与申报入学的实际居住地地址一致。「实际居住」指真有住在那里，不是租约上写着——所以材料要能互相印证：租赁合同、房屋凭证、居住证登记地址、社保缴费记录、水电燃气缴费或通信缴费记录，能拿出来的越多越好。积分不足的家庭也可考虑民办学校摇号，但民办录取不占公办统筹名额。

The single most important requirement for non-local hukou enrollment is the residence-permit settlement point. Policy requires the applicant (either parent) to hold a Hangzhou residence permit that is valid and has reached the prescribed point threshold, and the residential address registered on the permit must match the actual residence address declared for enrollment. 'Actual residence' means you truly live there—not just a lease that says so. Therefore, documents should corroborate each other: lease agreements, property certificates, the address on the residence permit, social-security payment records, utility or telecom bills—bring as many as possible. Families with insufficient points may consider the private-school lottery, but private-school admission does not draw from the public-school allocation quota.

七、多久办完、要花多少钱

7. Processing time and cost

八、属地窗口

VIII. Local-Service Windows

多数事项可以就近在属地窗口办。下面是 杭州 各窗口的地址与电话，出发前建议先电话确认该窗口是否办理本事项。

Most matters can be handled at a local service window near you. Below are the addresses and phone numbers for all Hangzhou service windows; we recommend calling ahead to confirm whether the window handles the matter you need.

九、常用政务热线

9. Common Government Service Hotlines

不确定归哪个部门、或者窗口电话打不通，直接打下面的热线。以下热线均为全国统一号码，杭州 同样适用。

If you're unsure which department handles your issue, or can't get through to the window phone line, call one of the hotlines below directly. All the hotlines listed here are nationwide unified numbers and also apply to Hangzhou.

十、常见问题

X. Frequently Asked Questions