丰台义务教育入学与转学办理
Fengtai Compulsory Education Enrollment and Transfer Processing
北京南城核心,交通重镇、科创引擎与金融新城。。入学这件事,卡人的不是分数而是资格审核——非本市户籍家庭尤其卡在居住证和实际住所两条硬条件上。义务教育阶段入学资格审核与转学在 丰台 有固定的招生咨询窗口,下面把电话、地址、时段、材料、时间线一次写清。
In the core of southern Beijing, a major transportation hub, tech innovation engine, and emerging financial district. When it comes to school placement, the bottleneck is not exam scores but qualification verification — especially for non-Beijing hukou households, where the residence permit and actual housing proof are hard requirements. In Fengtai, compulsory education enrollment and transfer applications follow a fixed admissions consultation window. Below is a clear summary of phone numbers, addresses, office hours, required documents, and timelines in one place.
分类:办Category: Services
⚠ 电话与办公时间核验日期见页尾「数据来源」。机关电话与窗口安排可能调整,出发前建议先电话确认。⚠ See the end of page for the verification date of telephone and office hours under 'Data Sources'. Authority telephone numbers and window arrangements may be adjusted; it is recommended to confirm by telephone before departure.
最后更新:2026-09-26Last updated: 2026-09-26
🟢 官方口径:以政府/官方公告为准,变更以官方最新为准。 🟡 实测行情:2026-09 实地与平台行情,市场随季节波动。 ⚪ 口碑参考:用户口碑/评价整理,仅供参考。 核验日期:2026-09-26。
🟢 Official: follows the latest government notice. 🟡 Field data: 2026-09 on-site and platform quotes, subject to seasonal change. ⚪ Community: reviews, for reference only. Verified: 2026-09-26.
承办机构、办理地点、办公时间、材料清单、办理时限与收费标准,以 丰台 政务服务机构及各主管部门官方公示的办事指南为准;本文只做汇总与对照,具体口径请以官方最新公布为准。
Handling agencies, business hours and addresses, required documents, processing timeframes, and fee schedules are subject to the official service guides published by Fengtai government service centers and the relevant competent authorities. This article is provided as a summary and reference only; for the authoritative interpretation, please refer to the latest official publications.
一、先说结论:义务教育阶段入学资格审核与转学怎么办
1. First, the conclusion: how to handle admission qualification review and transfer for compulsory education
{cn} 义务教育招生的咨询与政策解答由区教育委员会和教育考试院分口负责:区教委电话 ,地址云岗青云路 5 号,工作日 9:00-11:30、13:30-16:30,负责入学政策口径;区教育考试院电话 010-63813634,负责中考高考报名及成绩查询等考务工作。但「打电话」和「交材料」不是同一个地方:本市户籍适龄儿童在北京市义务教育入学服务平台线上采集信息,非本市户籍适龄儿童少年则要带四证材料到居住地所在镇人民政府或街道办事处参加入学资格审核。多数人卡住的是这一步。
In {cn}, consultation and policy guidance on compulsory-education enrollment are handled separately by the District Education Commission and the District Education Examinations Institute: the District Education Commission can be reached at , address No. 5 Qingyun Road, Yungang; hours 9:00–11:30 and 13:30–16:30; responsible for enrollment-policy interpretation. The District Education Examinations Institute can be reached at 010-63813634; responsible for high-school-entrance-exam and college-entrance-exam registration and score inquiry. Note that making a phone call and submitting materials go to different places: Beijing-hukou school-age children collect information online via the Beijing Compulsory Education Enrollment Service Platform, while non-Beijing hukou children and youth must bring the 'four certificates' to the people's government or sub-district office of their residential area for enrollment-qualification review. This is the step that trips most people up.
非本市户籍入学审核被否的案例里,绝大多数栽在同一件事上:居住地址不自洽。要求居住证登记的现居住地址与实际居住申报入学地址一致,而租房合同上的地址、居住证上的地址、实际缴费记录的地址三者是分开的。补救方式不复杂但要提前做——先去把居住证的现居住地址登记改成实际住的地方,再把四证材料按同一个地址重新准备。住址变更登记有生效时间,等不及就按变更流程周期往后推一年入学,不要在地址没对齐的情况下硬报。
In the vast majority of cases where non-Beijing hukou admission reviews are rejected, the failure comes down to the same issue: inconsistent residential address. The requirement is that the current residential address registered on the residence permit must match the actual residential address declared for school admission. However, the address on the rental contract, the address on the residence permit, and the address on actual payment records are three separate things. The remedy is not complicated but must be done in advance—first change the residence permit's registered current address to the actual place you live, then prepare the four-certificate materials all according to that same address. Address-change registration has an effective time; if you can't wait, push your admission date forward by one full year according to the change process cycle. Do not force an application when addresses are not aligned.
第二个容易忽略的点是父母双方都要有居住证。政策写的是「申请人及其配偶均应持有」,只交一方居住证在初审就会被退。另外双(多)胞胎转学需要重复走一遍平台流程、分别填报,不能合并提交——这一条在平台提示里容易漏看。{cn} 区教育委员会负责招生政策的正式口径,涉及政策解释的争议性问题上,招生的咨询窗口给出的答复应与区教委发布的入学工作意见原文比对。
The second easily overlooked point is that both parents must hold residence permits. The policy states that 'the applicant and their spouse must both hold' one. Submitting only one parent's residence permit will be rejected during initial review. Also, transfers for twins (or multiples) require going through the platform process again and filing separately; they cannot be submitted as a combined application—this point is easily missed in the platform prompts. Consultation regarding the official interpretation of admission policies falls under the District Education Commission. On controversial policy-explanation issues, the answer given at the admission consultation window should be checked against the original text of the District Education Commission's admission work opinions.
二、谁来办,电话怎么打
II. Who Handles It and How to Call
丰台 承办机构与咨询电话Feng tai Hosting Agency & Contact Number| 承办机构 | Department | 咨询电话 | Phone | 出处等级 | Source tier | | 北京市丰台区教育委员会 | Fengtai District Education Commission, Beijing | 010-63878068 | 010-63878068 | 官方 | Official |
| 北京市丰台区教育考试院 | Fengtai District Education Examinations Authority, Beijing | 010-63813634 | 010-63813634 | 汇编 | Compiled by |
| 丰台区医保经办机构 | Feng tai District Medical Insurance Administration Agency | 63252388 | 63252388 | 官方 | Official |
| 丰台管理部 | Feng tai Management Department | 63985820 | 63985820 | 官方 | Official |
| 方庄管理部 | Fangzhuang Management Department | 89153180 | 89153180 | 官方 | Official |
打电话时一定要说清是本市户籍还是非本市户籍、是入学还是转学,因为两条线归口不同:本市户籍的采集与录取问题归区教育委员会招生政策口径;非本市户籍的四证审核归居住地所在镇政府或街道办事处。把这两件事混着问,得到的答复往往不适用。表中「出处等级」标「汇编」的是第三方汇编口径起草号码,致电前建议先经 12345 复核。
When calling, clearly state whether you are Beijing-registered or non-Beijing-registered, and whether the matter is initial enrollment or transfer, because the two tracks fall under different jurisdictions: Beijing-registered collection and admission questions go to the District Education Commission's admissions policy line; the four-document review for non-Beijing-registered applicants goes to the government or subdistrict office of your residence area. Asking both questions together usually yields irrelevant answers. Numbers marked 'compiled' in the source table are third-party drafts—verify via 12345 before calling.
三、去哪个窗口办,几点开门
3. Which window to go to and when it opens
丰台 办事地点与办公时间Fengtai: Service Location and Office Hours| 办理地点 | Office | 地址 | Address | 办公时间与预约 | Hours and booking | | 丰台区教育委员会招生办公室 | Fengtai District Education Commission Admissions Office | 丰台区云岗青云路5号 | No. 5 Qingyun Road, Yungang, Fengtai District | 工作日 9:00-11:30,13:30-16:30(入学季集中办理,建议电话咨询预约) | Working days 9:00–11:30, 13:30–16:30 (centralized processing during the enrollment season; it is recommended to call ahead to make an appointment) |
| 丰台区民政局婚姻登记处 | Fengtai District Civil Affairs Bureau Marriage Registration Office | 丰台区政务服务中心三层(丰台区南苑路7号) | Third Floor, Fengtai District Government Service Center (No. 7 Nanyuan Road, Fengtai District) | 96156、63892457 | 96156、63892457 |
区教育委员会在云岗青云路 5 号,咨询时段是工作日 9:00-11:30 与 13:30-16:30。非本市户籍的资格审核不去教育委员会,要去居住地所在镇人民政府或街道办事处——这是最容易跑错的地方:住在哪个镇街就找哪个镇街,材料初审合格后由镇街报送区联合复审小组复审。此外,本市户籍的学龄人口信息采集是在线上完成的,不用来回跑窗口。
The District Education Commission is located at No. 5 Qingyun Road, Yungang. Consultation hours are 9:00–11:30 and 13:30–16:30 on weekdays. For non-local residency qualification review, do NOT go to the Education Commission — you must visit the town people's government or sub-district office where you reside. This is the most common mistake: go to whichever town or sub-district you live in. After materials pass initial review at the town/sub-district level, they are submitted to the District Joint Review Group for re-review. Additionally, local-residency school-age population information collection is completed online — no window visits required.
四、谁能办(受理条件)
4. Who Can Apply (Eligibility Requirements)
先对照下面几条确认自己符合,再去窗口,能省掉一次白跑。条件以官方办事指南原文为准。
Check the following conditions first to confirm eligibility before heading to the window, saving an unnecessary trip. Conditions are subject to the official guide text.
- 凡年满 6 周岁(当年 8 月 31 日以前出生)的本市户籍适龄儿童均须参加学龄人口信息采集,免试就近入学。
- 本市户籍无房家庭适龄子女在 {cn} 入学按有关规定办理。
- {cn} 按登记入学为主,单校划片和多校划片相结合的入学方式,强化部门联动,联合相关部门共同审核入学资格。
- 非本市户籍适龄儿童少年入学:申请人(父母)在 {cn} 居住,需要在 {cn} 接受义务教育的,须提交本人在京务工就业材料、在京实际住所居住材料、全家户口簿、北京市居住证。
- 非本市户籍审核要求申请人及其配偶均持有有效期内、居住地址为 {cn} 的北京市居住证,且北京市居住证登记的现居住地址与实际居住申报入学地址一致。
- 申请转学的学生须符合 {cn} 当学年转学工作安排;本市户籍学生家长可登录 {cn} 转学服务平台采集转学信息并提交审核。
- 非本市户籍学生家长须参照非本市户籍适龄儿童少年义务教育阶段入学条件审核标准,到居住地所在镇人民政府或街道办事处审核材料,审核通过后持《在京就读证明(公办)》自行联系接收学校办理转学手续。
- 按本市户籍对待和外籍、港澳台的学生家长需自行联系接收学校办理转学手续。
- All children aged 6 (born before August 31 of the current year) with local household registration must participate in school-age population information collection and be admitted to nearby schools without examination.
- Children of families with local household registration but no property in {cn} shall apply for admission according to relevant regulations.
- {cn} Enrollment is primarily based on registration, combining single-school district and multi-school district allocation. Strengthen inter-departmental coordination to jointly review enrollment qualifications with relevant departments.
- Non-local household registration school-age children and adolescents seeking compulsory education in {cn}: applicants (parents) residing in {cn} who require compulsory education in {cn} must submit materials on employment in Beijing, proof of actual residence in Beijing, household registration booklet, and Beijing Residence Permit.
- Non-local qualification review requires applicants and their spouses to hold valid Beijing Residence Permits with residential address in {cn}, and the registered address on the Beijing Residence Permit must match the actual residential address declared during enrollment application.
- Students applying for school transfer must meet the enrollment arrangements for the current academic year in {cn}; parents of local household registration students may log in to the {cn} school transfer service platform to collect transfer information and submit for review.
- Parents of school-age children without Beijing household registration must refer to the admission conditions review standards for non-Beijing-hukou school-age children in compulsory education. They should submit their materials for review at the town people's government or sub-district office in their area of residence. Upon approval, they must contact the receiving school on their own to complete transfer procedures, using the Certificate of Enrollment in Beijing (Public School).
- Parents of students treated as having local Beijing household registration, as well as foreign nationals and students from Hong Kong, Macau, and Taiwan, must contact the receiving school on their own to handle transfer procedures.
五、带什么材料
V. What Materials to Bring
材料一次带齐是办事效率的关键。下面按「原件 / 复印件 / 需现场填写」分开列,缺一项就可能被退回补正。
Bringing all required materials at once is key to processing efficiency. Below they are listed separately by 「original / copy / to be filled out on site」— missing any item may result in a return for supplementary documents.
- 全家户口簿:原件及复印件,户口簿上的登记信息应与身份证一致。
- 北京市居住证:申请人及其配偶均需提供,且在有效期内、居住地址为 {cn};这是审核中最关键的一项。
- 在京务工就业材料:申请人(父母)在京的就业或工作证明,如劳动合同、营业执照、在职证明等。
- 在京实际住所居住材料:租赁合同与房屋产权证明等;若为自有住房,提交房屋产权证明。
- 其他可印证实际居住的材料:居住证登记的现居住地址需与申报地址一致,可一并准备水电燃气缴费记录、通信缴费记录等辅助印证。
- 身份证明:申请人及其配偶的居民身份证原件及复印件。
- 学龄人口信息采集表:本市户籍儿童在北京市义务教育入学服务平台审核通过后可打印。
- 转学的另需:转学服务平台填报基本信息后按要求上传的材料原件照片(请勿上传扫描件),需清晰可辨,且保证填报信息与房产证、户口簿等信息一致。
- 所有复印件建议准备两份:一份窗口留存,一份自己留存备查。
- Family household register: original and photocopy; the registration information on the household register must match the ID card.
- Beijing Residence Permit: required for both the applicant and their spouse, must be valid, and the registered address must be in {cn}; this is the most critical item in the review process.
- Employment materials in Beijing: proof of employment or work for the applicant (parent) in Beijing, such as labor contracts, business licenses, or employment certificates.
- Proof of actual residence in Beijing: lease agreement and property ownership certificate, etc.; if you own the property, submit the property ownership certificate.
- Other supporting documents to corroborate actual residence: the current registered address on the residence permit must match the declared address. You may also prepare utility bills (water, electricity, gas), telecom bills, and other supplementary records.
- Identity documents: original ID card and photocopy of the applicant and their spouse.
- School-age population information collection form: Can be printed after online review approval on the Beijing Compulsory Education Enrollment Service Platform for children with Beijing household registration.
- For transfers, additionally required: Take clear photos of the original documents uploaded per instructions on the transfer service platform after filling in basic information (do not upload scanned copies). Photos must be legible and information must match that on the property ownership certificate, household register, etc.
- Prepare two copies of all documents: one for the counter to retain, one for your own records.
非本市户籍入学审核被否的案例里,绝大多数栽在同一件事上:居住地址不自洽。要求居住证登记的现居住地址与实际居住申报入学地址一致,而租房合同上的地址、居住证上的地址、实际缴费记录的地址三者是分开的。补救方式不复杂但要提前做——先去把居住证的现居住地址登记改成实际住的地方,再把四证材料按同一个地址重新准备。住址变更登记有生效时间,等不及就按变更流程周期往后推一年入学,不要在地址没对齐的情况下硬报。
In the vast majority of cases where non-Beijing hukou admission reviews are rejected, the failure comes down to the same issue: inconsistent residential address. The requirement is that the current residential address registered on the residence permit must match the actual residential address declared for school admission. However, the address on the rental contract, the address on the residence permit, and the address on actual payment records are three separate things. The remedy is not complicated but must be done in advance—first change the residence permit's registered current address to the actual place you live, then prepare the four-certificate materials all according to that same address. Address-change registration has an effective time; if you can't wait, push your admission date forward by one full year according to the change process cycle. Do not force an application when addresses are not aligned.
第二个容易忽略的点是父母双方都要有居住证。政策写的是「申请人及其配偶均应持有」,只交一方居住证在初审就会被退。另外双(多)胞胎转学需要重复走一遍平台流程、分别填报,不能合并提交——这一条在平台提示里容易漏看。{cn} 区教育委员会负责招生政策的正式口径,涉及政策解释的争议性问题上,招生的咨询窗口给出的答复应与区教委发布的入学工作意见原文比对。
The second easily overlooked point is that both parents must hold residence permits. The policy states that 'the applicant and their spouse must both hold' one. Submitting only one parent's residence permit will be rejected during initial review. Also, transfers for twins (or multiples) require going through the platform process again and filing separately; they cannot be submitted as a combined application—this point is easily missed in the platform prompts. Consultation regarding the official interpretation of admission policies falls under the District Education Commission. On controversial policy-explanation issues, the answer given at the admission consultation window should be checked against the original text of the District Education Commission's admission work opinions.
六、办理流程
VI. Processing Procedure
- 第一步(先分清自己是哪一类):本市户籍还是非本市户籍,是入学还是转学。四条线归口不同、材料不同、时间线不同。先分清再准备,能省掉整轮返工。
- 第二步(本市户籍:线上采集信息):登录北京市义务教育入学服务平台,选 {cn} 按小学或初中入学服务登记入学信息,审核通过后可打印学龄人口信息采集表。全程线上,不用来回跑窗口。
- 第三步(非本市户籍:先审四证):按预约时间,携带务工就业材料、实际住所居住材料、全家户口簿与居住证,到居住地所在镇人民政府或街道办事处提出入学资格审核申请。
- 第四步(等区级复审):镇人民政府或街道办事处负责初审,初审合格后报送区联合复审小组复审。审核不合格的无法取得在 {cn} 入学的资格,所以材料宁可多带。
- 第五步(录取与报到):审核通过后进入相应入学程序,按通知到学校报到。
- 第六步(转学走线上平台):登录 {cn} 转学服务平台,首次进入先注册,按提示填报基本信息并上传材料原件照片,再下载打印知情同意书,认可内容后签名上传。
- 第七步(等区里落实接收学校):义务教育招生办公室学籍管理部门根据政策和学位情况落实接收学校,由接收学校通知办理转入事宜。填报时填的手机号要保持畅通。
- 第八步(报到):按接收学校通知要求按时到校报到,并按学校要求做好准备。
- Step 1 (determine your category first): Beijing household registration or non-Beijing? Entering school for the first time or transferring? The four pathways have different responsible offices, document requirements, and timelines. Figure out your category first to prepare—saves you from a full round of redo.
- Step 2 (Beijing household registration: online information collection): Log in to the Beijing Compulsory Education Enrollment Service Platform, select {cn} and follow the primary or junior high school enrollment service to register enrollment information. After review approval, you can print the school-age population information collection form. Entirely online, no need to visit counters back and forth.
- Step 3 (non-Beijing household registration: the 'four certificates' review first): On your appointment date, bring employment documents, proof of actual residence materials, the family household register, and residence permit, then go to the town people's government or sub-district office in your area of residence to apply for enrollment qualification review.
- Step 4 (wait for district-level re-review): The town people's government or sub-district office handles the initial review. If approved, it is forwarded to the district joint re-review team. Those who fail the review cannot qualify for enrollment in {cn}, so bring extra documents to be safe.
- Step 5 (admission and enrollment): Upon passing the review, proceed to the corresponding enrollment process and report to the designated school as instructed.
- Step 6 (transfers go through the online platform): Log in to the {cn} transfer service platform. For first-time access, register first, then follow the prompts to fill in basic information and upload photos of original documents. Download and print the informed consent form, review its contents, sign, and upload.
- Step 7 (Waiting for the district to confirm the receiving school): The student records department of the Compulsory Education Admissions Office will assign a receiving school based on policy and available seats. The receiving school will then notify you about the transfer procedures. Keep the phone number you provided during registration reachable at all times.
- Step 8 (Reporting for duty): Arrive at the receiving school on time as instructed, and make the necessary preparations per the school's requirements.
四证里最容易被否的一项是居住证。政策要求申请人及其配偶都持有有效期内、且居住地址为 {cn} 的北京市居住证,同时居住证登记的现居住地址要与实际居住申报入学的地址一致。「实际居住」指真有住在那里,不是租约上写着——所以材料要能互相印证:租赁合同、房屋凭证、居住证登记地址、水电燃气缴费或通信缴费记录,能拿出来的越多越好。
The residence permit is the item among the 'four certificates' most commonly rejected. Policy requires that both the applicant and their spouse hold a valid Beijing Residence Permit with the registered address in {cn}, and the current residential address on the permit must match the actual address used to apply for school enrollment. 'Actual residence' means genuinely living there—not merely having it written on a lease—so all documents must corroborate each other: the rental agreement, property ownership proof, the address registered on the residence permit, utility bills, and communication bills. The more supporting documents you can produce, the better.
七、多久办完、要花多少钱
VII. How Long Does It Take and How Much Does It Cost
丰台 办理时限、费用与依据Fengtai: Processing Time Limit, Fees and Basis| 项目 | Item | 说明 | Detail | | 本市户籍入学信息采集 | Enrollment information collection for local residents | 在北京市义务教育入学服务平台线上登记,审核通过后可打印学龄人口信息采集表,全程线上办理。 | Register online via the Beijing Compulsory Education Enrollment Service Platform. After approval, you can print the School-Age Population Information Collection Form. The entire process is handled online. |
| 非本市户籍入学资格审核 | Enrollment qualification review for non-local residents | 先由居住地所在镇人民政府或街道办事处初审,初审合格后由镇街报送区联合复审小组复审。审核不合格的无法取得在 丰台 入学的资格。 | First review is conducted by the town people's government or sub-district office of the place of residence; upon passing initial review, it is submitted to the district joint review panel for final review. Applications that fail review are not eligible for school admission in Fengtai. |
| 招生政策咨询 | Admissions policy consultation | 区教育委员会负责入学政策口径;具体到某一个镇街的受理口径,请直接拨打居住地所在镇政府或街道办事处电话。 | The District Education Commission interprets enrollment policy; for the specific acceptance criteria in a particular town or sub-district, call the town government or sub-district office where you reside directly. |
| 转学申请 | Transfer Application | 在 丰台 转学服务平台线上采集信息并提交审核;双(多)胞胎子女须重复该流程,分别填报。 | Submit transfer information online through the Fengtai Transfer Service Platform; for twins or multiple children, repeat the process separately for each. |
| 非本市户籍转学 | Transfer for Non-Local Household Registration | 先到居住地所在镇人民政府或街道办事处审核材料,审核通过后持《在京就读证明(公办)》自行联系接收学校办理转学手续。 | First visit the town people's government or sub-district office of your place of residence for document review. After approval, contact the receiving school directly with the Proof of School Attendance in Beijing (Public) to complete transfer procedures. |
| 收费 | Fees | 义务教育阶段免收学费、杂费,入学资格审核与信息采集不收取费用。 | No tuition or miscellaneous fees during the compulsory education stage. No charge for admission qualification review or information collection. |
| 依据 | Legal Basis | 《中华人民共和国义务教育法》;《丰台区教育委员会关于当年义务教育阶段入学工作意见》及配套问题解答;丰台 非本市户籍适龄儿童少年义务教育阶段入学条件审核办法。 | Compulsory Education Law of the People's Republic of China; Fengtai District Education Commission's Opinions on Enrollment Work for the Compulsory Education Stage in the Current Year and Supporting Q&A; Review Measures for Enrollment Conditions of School-age Children and Adolescents without Beijing Household Registration in the Compulsory Education Stage. |
八、属地窗口
8. Local Service Windows
多数事项可以就近在属地窗口办。下面是 丰台 各窗口的地址与电话,出发前建议先电话确认该窗口是否办理本事项。
Most matters can be handled at the local service window near you. Below are the addresses and phone numbers for each window in Fengtai. We recommend calling ahead to confirm whether the window handles your specific matter before you go.
九、常用政务热线
9. Common Government Service Hotlines
不确定归哪个部门、或者窗口电话打不通,直接打下面的热线。以下热线均为全国或北京市统一号码,丰台 同样适用。
If you're unsure which department handles your case, or if you can't get through to the window by phone, call the hotline numbers below. All the hotlines listed are nationwide or Beijing municipal unified numbers and are also applicable in Fengtai.
丰台 常用政务热线Common Government Service Hotlines in Fengtai| 热线 | Hotline | 用途 | What it handles | 服务时间 | Hours | 出处等级 | Source tier | | 12345 | 12345 | 北京市政务服务便民热线(咨询、投诉、求助、催办) | Beijing Municipal Government Service Convenience Hotline (inquiries, complaints, assistance, expedite requests) | 7×24 小时 | 7×24 hours | 官方 | Official |
| 12329 | 12329 | 住房公积金热线(提取、贷款、账户查询) | Housing Provident Fund Hotline (withdrawal, loan, account inquiry) | 人工 8:00-22:00 | Staffed 8:00-22:00 | 官方 | Official |
| 12333 | 12333 | 人力资源社会保障热线(社保缴费、待遇、参保) | Human Resources and Social Security Hotline (social insurance payments, benefits, enrollment) | 工作日 | Workdays | 官方 | Official |
| 12393 | 12393 | 国家医疗保障服务热线(异地备案、结算、药品目录) | National Healthcare Security Service Hotline (Cross-region Registration, Settlement, Drug Catalogue) | 7×24 小时 | 7×24 hours | 官方 | Official |
| 12367 | 12367 | 出入境管理热线(护照、居住证签注) | Exit-Entry Administration Hotline (Passports, Residence Permit Endorsements) | 工作日 | Workdays | 官方 | Official |
| 12123 | 12123 | 公安交通管理服务热线(车管、违章、路况) | Traffic Management Service Hotline (Vehicle Administration, Violations, Road Conditions) | 工作日 8:30-18:00 | Workdays 8:30–18:00 | 官方 | Official |
| 12315 | 12315 | 市场监管投诉举报热线(价格、收费、无照经营) | Market Regulation Complaint and Reporting Hotline (pricing, fees, unlicensed operations) | 工作日及节假日值班 | On-duty service during working days and holidays | 官方 | Official |
十、常见问题
10. Frequently Asked Questions
丰台 常见问题Fengtai FAQs| 问题 | Question | 回答 | Answer | | 非本市户籍在丰台上学,最关键的一条是什么? | What is the single most important thing to know about attending school in Fengtai as a non-Beijing registered resident? | 居住证。要求申请人及其配偶都持有有效期内、居住地址为丰台区的北京市居住证,并且居住证登记的现居住地址与实际居住申报入学的地址一致。居住证这一条不满足,其他材料再齐也过不了初审。 | Residence permit. Applicants and their spouses must both hold valid Beijing Residence Permits with the registered address in Fengtai District, and the current address on the permit must match the actual residential address declared for school enrollment. If this requirement is not met, no amount of complete documentation will pass the initial review. |
| 四证审核要去哪个部门?教育委员会管吗? | Which department handles the four-certificate review? Does the Education Commission handle it? | 不在教育委员会。审核在居住地所在镇人民政府或街道办事处,镇街负责初审、合格后报区联合复审小组复审。教育委员会负责的是招生政策口径与咨询。住在哪个镇街就找哪个镇街。 | No. The review is handled by the people's government or sub-district office where you reside. Towns/sub-districts conduct the initial review and forward qualified applications to the district joint review group for re-review. The Education Commission handles enrollment policy interpretation and consultation. Go to whatever town/sub-district you live in. |
| 本市户籍需要来回跑窗口吗? | Do families with Beijing household registration need to visit windows in person? | 不需要。学龄人口信息采集在北京市义务教育入学服务平台线上完成,审核通过后自行打印学龄人口信息采集表。只有对审核结果有疑问或需要核验材料时才需要现场咨询。 | No. School-age population information collection is completed online through the Beijing Compulsory Education Enrollment Service Platform. After passing review, parents print the collection form themselves. In-person visits are only needed if you have questions about the review result or need to verify documents. |
| 转学和入学是一回事吗? | Is transfer enrollment the same as new-student enrollment? | 不是。转学是学期中途转入就读,一般有指定的申请时间窗口并通过 丰台 转学服务平台提交;入学是学期开始前的招生录取。两者的资格条件、材料和时间线都不同,别按入学的经验套转学。 | No. A school transfer means enrolling mid-semester through designated application windows via the Fengtai transfer service platform. Enrollment is the admissions process before the semester begins. Their eligibility criteria, required materials, and timelines differ — don't apply enrollment experience to transfers. |
| 孩子今年几岁可以直接入学? | How old does a child need to be to enroll directly? | 年满 6 周岁、且在当年 8 月 31 日以前出生的本市户籍适龄儿童,须参加学龄人口信息采集,免试就近入学。晚于 8 月 31 日出生的按当年政策另行处理。 | Children who are at least 6 years old by August 31 of the current year and hold local household registration must complete school-age population information collection and are admitted on a non-examination, proximity basis. Those born after August 31 will be handled separately according to that year’s policy. |
| 咨询电话打不通或者问题太具体怎么办? | What if the admissions hotline is busy or the question is too specific? | 区教育委员会的咨询电话在工作日 9:00-11:30 与 13:30-16:30 接线,中午打不通是正常的。具体到某一个镇街的受理口径,最快的路径是直接打居住地所在镇政府或街道办事处的电话——初审就是他们做的。也可以改拨 12345 政务服务便民热线复核咨询。 | The district education committee's hotline is staffed on weekdays from 9:00 to 11:30 and 13:30 to 16:30. Calls around midday will not get through — that's normal. For the exact acceptance criteria in a specific town or subdistrict, the fastest route is to call the local town government or subdistrict office where you live; they handle the preliminary review. You can also call the 12345 government service hotline for a follow-up consultation. |