重庆居住证:申领、签注与续期
Chongqing Residence Permit: Application, Renewal, and Extension
重庆常住人口约 3213 万(七普),主城核心区八区人口密集,非渝籍人员在渝合法稳定就业、居住满半年即可申请居住证;可通过「渝快办」APP/小程序或重庆政务服务网 zzfw.cq.gov.cn 全程线上办理,实体证卡可在各派出所户政窗口或区县政务服务中心专窗领取。解放碑、观音桥一带流动人员集中,窗口平时排队时间较短。
Chongqing permanent resident population is approximately 32.13 million (Seventh National Population Census). The eight districts of the main urban core area have dense populations. Non-Chongqing registered residents who have legally and stably worked and resided in Chongqing for at least half a year can apply for a residence permit. It can be processed entirely online through the Yukuai Ban APP/mini program or the Chongqing Government Services website zzfw.cq.gov.cn. The physical card can be picked up at household registration windows of local police stations or dedicated windows at district government service centers. Floating populations are concentrated around the Jiefangbei and Guanyinqiao areas; queue times at service windows are generally short during non-peak hours.
分类:办Category: Services
⚠ 电话与办公时间核验日期见页尾「数据来源」。机关电话与窗口安排可能调整,出发前建议先电话确认。⚠ The verification date for phone numbers and office hours is noted in the 'Data Sources' section at the end of this page. Government office telephone numbers and window schedules may change; call ahead before you go.
最后更新:2026-10-10Last updated: 2026-10-10
🟢 官方口径:以政府/官方公告为准,变更以官方最新为准。 🟡 实测行情:2026-10 实地与平台行情,市场随季节波动。 ⚪ 口碑参考:用户口碑/评价整理,仅供参考。 核验日期:2026-10-10。
🟢 Official: follows the latest government notice. 🟡 Field data: 2026-10 on-site and platform quotes, subject to seasonal change. ⚪ Community: reviews, for reference only. Verified: 2026-10-10.
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一、先说结论:居住证申领、签注与续期怎么办
I. Conclusion first: how to apply for, renew, and extend your residence permit
一句话结论:居住证按「现住地」办,不按户籍地办。{cn} 常住人口约 3213 万,你在哪个区实际居住就在哪个区办居住登记,满 6 个月且符合就业、住所、就读任一条件后申领;签注在居住地或通过「渝快办」APP/小程序、重庆政务服务网办理。{cn} 各区政府服务中心设有户政相关窗口,承办居住证申领、签注与续期相关业务。
One-sentence conclusion: Residence permits are handled at your current place of residence, not your household registration location. Chongqing has a permanent population of approximately 32.13 million. If you actually reside in a certain district, you apply for residence registration in that district. After holding it for 6 months and meeting any one of the conditions — employment, accommodation, or enrollment — you may apply for the residence permit. Renewal stickers can be processed at your place of residence or through the Yukuai Ban APP/mini-program or the Chongqing Government Services Network. Each district government service center has a household registration service window that handles residence permit application, renewal, and extension.
居住证这件事的时间跨度很容易被低估。6 个月是自然累计的,而且必须是在实际居住地连续登记的结果:中途搬家到另一个区却没在新属地登记,之前的登记可能不连续,等于白等。{cn} 常住人口约 3213 万,跨区通勤和居住非常普遍,很多在重庆的人每周在不同区之间换住所,最容易出现「登记断档」。真正的「办事技巧」不是研究材料,而是把居住登记这件事在搬家当天就做完——换地址即登记,登记连续才能申领。
The time span for a residence permit is easy to underestimate. The 6-month period is cumulative calendar months, and it must result from continuous registration at your actual place of residence. If you move to another district mid-stream without registering at the new jurisdiction, your prior registration may be considered discontinuous — essentially wasting the waiting time. With a permanent population of about 32.13 million, cross-district commuting and living is very common in Chongqing; many residents change residences between districts each week, making registration gaps the most frequent pitfall. The real 'tip' is not to research materials but to complete the residence registration on the day you move — change address, register immediately, and keep registration continuous to qualify for the permit.
第二个实用建议是按实际居住地而非按方便程度选窗口。{cn} 从解放碑到茶园、从观音桥到大学城,跨区通勤动辄 1 小时以上,但属地窗口对居住证这类事项的审核更熟、追问更少。如果你要办的是签注这类简单业务,在居住地所属区办通常比跨区跑政务服务中心更快;如果卡在疑难件或跨区问题,再拨打 12345 咨询。
The second practical suggestion is to choose your service window based on where you actually live, not based on convenience. {cn} Commuting across districts—say from Jiefangbei to Chayuan, or from Guanyinqiao to Dachengqu—often takes over an hour, but local windows are more familiar with residence permit matters and ask fewer probing questions. If you're handling straightforward business like a renewal endorsement, applying at your district's government service center is usually faster than hopping across districts; if you hit a complicated or cross-district issue, call 12345 for guidance.
{cn} 常住人口约 3213 万,汇聚解放碑金融商贸、观音桥商圈消费、茶园新城居住、大学城高校教育等多元功能,租房流动性高。很多租客在租约到期搬家后忘了及时做居住登记变更,导致申领时「不满 6 个月」。建议租房时就把「到属地政务服务中心或渝快办 APP 做居住登记」写进搬家清单的第一条,和水电燃气过户一样重要。{cn} 轨道交通网络发达(1 号线贯通渝中与沙坪坝、2 号线单轨穿楼、3 号线连接鱼洞与江北机场),选住所时可以将「到居住地所属区政务服务中心」的通勤时间纳入考量,但别为了通勤近而放弃登记连续性。
{cn} Permanent population around 32.13 million, with diversified functions across Jiefangbei's financial and commercial district, Guanyinqiao's shopping district, Chayuan's new residential area, and Dachengqu's university education cluster. Rental turnover is high. Many tenants forget to update their residence registration after moving out at lease end, resulting in 「less than 6 months」when applying. When renting, add 「register residence at the local government service center or via the Yu Kuai Ban APP」as the first item on your move checklist—just as important as transferring water, electricity, and gas accounts. {cn} The rail transit network is well developed (Line 1 connects Yuzhong and Shapingba, Line 2 monorail passes through buildings, Line 3 links Yudong and Jiangbei Airport). When choosing a place to live, you can factor in commute time to the government service center of your district—but don't sacrifice registration continuity for a shorter commute.
第三个建议是把居住证和其他事项联动起来办。{cn} 的居住证与社保参保、医保异地备案、公积金提取、子女入学积分等事项深度关联:办完居住证后,别忘了同步处理医保异地备案(拨打 023-12393)和居住证积分申请。这些事项的办理窗口大多也在各区的政务服务中心,一次性办完比东奔西跑省事。
The third suggestion is to link your residence permit application with other matters. {cn} The residence permit is deeply connected to social insurance enrollment, out-of-town medical insurance filing, housing provident fund withdrawal, and children's school enrollment points: after obtaining the permit, don't forget to handle out-of-town medical insurance filing (call 023-12393) and apply for residence permit points. Most of these service counters are also located at district government service centers, so handling them all at once is much more convenient than running around.
二、谁来办,电话怎么打
II. Who Handles It and How to Call
重庆 承办机构与咨询电话Chongqing: Hosting Agency and Consultation Phone| 承办机构 | Department | 咨询电话 | Phone | 出处等级 | Source tier | | 重庆市公安局 | Chongqing Municipal Public Security Bureau | 023-12345 | 023-12345 | 官方 | Official |
| 重庆市公安局出入境管理处 | Chongqing Municipal Public Security Bureau Exit-Entry Administration | 023-12367 | 023-12367 | 官方 | Official |
先分清是「申领」还是「签注续期」,再到属地窗口。申领和签注均在居住地所属的区政务服务中心或社区政务服务窗口受理;只有在跨区疑难件或窗口拿不准时,才需要到上一级窗口咨询。表中热线来自重庆官方渠道,出发前建议先拨本页第九节的热线确认窗口是否在岗。
Distinguish first whether it's a new application (shenling) or a visa extension (qianzhu xuqi), then go to the designated local counter. Both new applications and visa extensions are handled at district government service centers or community service windows in your area; only complicated cross-district cases or uncertainties require going to a higher-level window for consultation. The hotlines in the table come from official Chongqing channels — call the hotlines listed in Section 9 of this page before departing to confirm the window is staffed.
三、去哪个窗口办,几点开门
3. Which window to apply at, and opening hours
重庆 办事地点与办公时间Chongqing Government Services: Locations and Office Hours| 办理地点 | Office | 地址 | Address | 办公时间与预约 | Hours and booking | | 重庆政务服务网渝中专区 | Chongqing Government Services Network Yuzhong Zone | 线上 zzfw.cq.gov.cn;“渝快办”APP/小程序同步可办;线下各区政务服务中心专窗 | Online at zzfw.cq.gov.cn; "YuKuaiBan" APP/mini-program also available; offline at dedicated counters in district government service centers | 7×24 小时线上;线下工作日 9:00-17:00 左右(社保、医保、公积金、居住证、号牌业务均可线上申办) | Online 24/7; offline Monday–Friday approx. 9:00–17:00 (social security, medical insurance, housing fund, residence permit, and license plate services can all be applied for online) |
| 各公安分局户政窗口 | Household Registration Windows at Each Public Security Sub-bureau | 各公安分局户政窗口(地址以渝快办公示为准) | Household Registration Windows at Each District Public Security Branch (subject to address posted on YuKuaiBangong) | 工作日 9:00-17:00 左右(居住证新办签注可线上申报) | Workdays approximately 9:00–17:00 (new residence permit applications and extensions can be submitted online) |
| 各区出入境办证大厅 | Exit–entry permit halls in all districts | 各区出入境办证大厅(地址以渝快办公示为准) | Exit-Entry Visa Application Halls at Each District (subject to address posted on YuKuaiBangong) | 工作日 9:00-17:00 左右,以当日公告为准(护照、港澳通行证需预约办理) | Working days approximately 9:00–17:00, subject to the day's announcement (passports and Home Return Permits require advance appointment) |
{cn} 各区政府服务中心的户政窗口通常设在各区政务服务中心内,工作日 9:00-17:00 左右(具体以当日公告为准)。日常的居住登记、申领、签注优先去居住地所属区的政务服务中心——{cn} 从解放碑到茶园、从观音桥到大学城,跨区通勤动辄 1 小时以上,跑远处不如跑属地,窗口对辖区情况更熟、追问更少。
{cn} The household registration windows at each district government service center are typically located within the district's government service center, open on weekdays around 9:00–17:00 (specific hours subject to the day's announcement). For daily matters—residence registration, applications, and endorsements—go to the government service center of your residence district first. {cn} Commuting across districts from Jiefangbei to Chayuan, or from Guanyinqiao to Dachengqu, often takes over an hour; it's better to go to your local district office than to travel far, since the window staff is more familiar with local conditions and asks fewer follow-up questions.
四、谁能办(受理条件)
4. Who Can Apply (Eligibility Requirements)
先对照下面几条确认自己符合,再去窗口,能省掉一次白跑。条件以官方办事指南原文为准。
Check the following conditions first to confirm eligibility before heading to the window, saving an unnecessary trip. Conditions are subject to the official guide text.
- 来渝人员已办理居住登记并累计满 6 个月,且在有效期内,可申请申领《重庆市居住证》。
- 申领人须同时符合「在渝有合法稳定就业」「在渝有合法稳定住所」「在渝连续就读」三项条件之一,多项符合条件的按顺序提供材料。
- 合法稳定就业:在渝任职、务工或连续缴纳社会保险满一定期限,具体月数以重庆市居住证申领办事指南为准。
- 合法稳定住所:在渝具有合法有效住所证明的申请人可适用该情形,具体以办事指南列举为准。
- 在渝连续就读:在渝就读全日制中小学,或参加学历学位继续教育并连续就读满一定期限的申请人可适用。
- 居住证签注是延续有效期的必要手续。逾期未签注的,居住证失效,失效后需重新办理居住登记并重新申领。
- 居住证件损坏、信息变更、或离开本市后再返回需继续使用的,按各自情形办理换领、变更或重新申领。
- 办理居住登记与居住证申领均有属地原则,实际居住地址变更后应及时在新的属地窗口办理登记。
- Non-local residents who have completed residence registration and accumulated at least 6 months in total, and whose registration is still valid, may apply for the Chongqing Residence Permit.
- Applicants must meet at least one of the following three conditions: 「stable lawful employment in Chongqing」「stable lawful residence in Chongqing」「continuous study in Chongqing」. Where multiple conditions are met, provide materials in the specified order.
- Stable lawful employment: holding a position, working, or continuously paying social insurance in Chongqing for a prescribed period. The specific number of months is subject to the Chongqing Residence Permit Application Guide.
- Lawful and stable residence: Applicants who hold lawful and valid proof of residence in Chongqing may qualify under this category. Specific conditions are subject to the guidance checklist.
- Continuous study in Chongqing: Applicants who are studying full-time in primary or secondary schools in Chongqing, or who are engaged in continuing education for academic degrees and have studied continuously for the required period, may qualify.
- An endorsement is required to extend the validity of a residence permit. If left unendorsed past the expiration date, the permit becomes invalid; after invalidation, the holder must re-register their residence and reapply for a new permit.
- If a residence permit is damaged, if personal information has changed, or if the holder left Beijing and later returns and wishes to continue using the permit, apply for a replacement, an information update, or a new application as appropriate.
- Both residence registration and residence permit applications follow territorial jurisdiction principles — when your actual residential address changes, promptly register at the local service window covering your new address.
五、带什么材料
V. What Materials to Bring
材料一次带齐是办事效率的关键。下面按「原件 / 复印件 / 需现场填写」分开列,缺一项就可能被退回补正。
Bringing all required documents in one visit is the key to efficient processing. Below are listed by 'original / photocopy / to be filled on-site' — missing any item may result in being asked to return for supplementary documents.
- 本人有效身份证件原件(居民身份证、港澳台居民居住证、外国人永久居留身份证等),窗口核验后归还。
- 近期免冠照片一张;部分窗口可现场采集,以实际要求为准。
- 合法稳定就业的,需提供就业证明(如劳动合同、营业执照、在职证明)与社保缴纳记录之一或多项,具体以办事指南列举为准。
- 合法稳定住所的,需提供住所证明材料,具体以办事指南列举为准。
- 连续就读的,需提供学校出具的在读证明或学生证。
- 居住登记回执或居住登记凭证,是确认已满 6 个月的关键材料,遗失需先补办登记凭证。
- 申领居住证相片回执(若当地执行该流程),或按窗口要求现场采集。
- 复印件建议按窗口要求备两份,一份留存一份自留。
- Original valid ID (resident ID card, Hong Kong/Macau/Taiwan resident residence permit, foreigner permanent residence ID, etc.), returned after on-site verification.
- One recent passport-style photo; some windows offer on-site photo capture — the actual requirement applies.
- For legal and stable employment, provide one or more of the following: proof of employment (e.g. labor contract, business license, certificate of employment) and social insurance payment records — specifics follow the application guide.
- For legal and stable residence, provide proof of residence documents — specifics follow the application guide.
- For continuous study, you must provide a certificate of enrollment issued by the school or a student ID card.
- The residence registration receipt or certificate is the key document confirming you have resided for 6 full months; if lost, you must first reapply for a registration certificate.
- Residence permit photo receipt (if the local area requires it), or have your photo taken on-site as directed by the office.
- It is recommended to prepare two copies of reproductions per window requirements: one for filing and one for your own records.
居住证这件事的时间跨度很容易被低估。6 个月是自然累计的,而且必须是在实际居住地连续登记的结果:中途搬家到另一个区却没在新属地登记,之前的登记可能不连续,等于白等。{cn} 常住人口约 3213 万,跨区通勤和居住非常普遍,很多在重庆的人每周在不同区之间换住所,最容易出现「登记断档」。真正的「办事技巧」不是研究材料,而是把居住登记这件事在搬家当天就做完——换地址即登记,登记连续才能申领。
The time span for a residence permit is easy to underestimate. The 6-month period is cumulative calendar months, and it must result from continuous registration at your actual place of residence. If you move to another district mid-stream without registering at the new jurisdiction, your prior registration may be considered discontinuous — essentially wasting the waiting time. With a permanent population of about 32.13 million, cross-district commuting and living is very common in Chongqing; many residents change residences between districts each week, making registration gaps the most frequent pitfall. The real 'tip' is not to research materials but to complete the residence registration on the day you move — change address, register immediately, and keep registration continuous to qualify for the permit.
第二个实用建议是按实际居住地而非按方便程度选窗口。{cn} 从解放碑到茶园、从观音桥到大学城,跨区通勤动辄 1 小时以上,但属地窗口对居住证这类事项的审核更熟、追问更少。如果你要办的是签注这类简单业务,在居住地所属区办通常比跨区跑政务服务中心更快;如果卡在疑难件或跨区问题,再拨打 12345 咨询。
The second practical suggestion is to choose your service window based on where you actually live, not based on convenience. {cn} Commuting across districts—say from Jiefangbei to Chayuan, or from Guanyinqiao to Dachengqu—often takes over an hour, but local windows are more familiar with residence permit matters and ask fewer probing questions. If you're handling straightforward business like a renewal endorsement, applying at your district's government service center is usually faster than hopping across districts; if you hit a complicated or cross-district issue, call 12345 for guidance.
{cn} 常住人口约 3213 万,汇聚解放碑金融商贸、观音桥商圈消费、茶园新城居住、大学城高校教育等多元功能,租房流动性高。很多租客在租约到期搬家后忘了及时做居住登记变更,导致申领时「不满 6 个月」。建议租房时就把「到属地政务服务中心或渝快办 APP 做居住登记」写进搬家清单的第一条,和水电燃气过户一样重要。{cn} 轨道交通网络发达(1 号线贯通渝中与沙坪坝、2 号线单轨穿楼、3 号线连接鱼洞与江北机场),选住所时可以将「到居住地所属区政务服务中心」的通勤时间纳入考量,但别为了通勤近而放弃登记连续性。
{cn} Permanent population around 32.13 million, with diversified functions across Jiefangbei's financial and commercial district, Guanyinqiao's shopping district, Chayuan's new residential area, and Dachengqu's university education cluster. Rental turnover is high. Many tenants forget to update their residence registration after moving out at lease end, resulting in 「less than 6 months」when applying. When renting, add 「register residence at the local government service center or via the Yu Kuai Ban APP」as the first item on your move checklist—just as important as transferring water, electricity, and gas accounts. {cn} The rail transit network is well developed (Line 1 connects Yuzhong and Shapingba, Line 2 monorail passes through buildings, Line 3 links Yudong and Jiangbei Airport). When choosing a place to live, you can factor in commute time to the government service center of your district—but don't sacrifice registration continuity for a shorter commute.
第三个建议是把居住证和其他事项联动起来办。{cn} 的居住证与社保参保、医保异地备案、公积金提取、子女入学积分等事项深度关联:办完居住证后,别忘了同步处理医保异地备案(拨打 023-12393)和居住证积分申请。这些事项的办理窗口大多也在各区的政务服务中心,一次性办完比东奔西跑省事。
The third suggestion is to link your residence permit application with other matters. {cn} The residence permit is deeply connected to social insurance enrollment, out-of-town medical insurance filing, housing provident fund withdrawal, and children's school enrollment points: after obtaining the permit, don't forget to handle out-of-town medical insurance filing (call 023-12393) and apply for residence permit points. Most of these service counters are also located at district government service centers, so handling them all at once is much more convenient than running around.
六、办理流程
VI. Processing Procedure
- 第一步(先办居住登记):在实际居住地派出所或「渝快办」APP、重庆政务服务网平台办理居住登记,登记信息要与实际居住地址一致。这是后续所有环节的前置,漏掉会导致申领时间无法累计。
- 第二步(攒够 6 个月并对照条件):登记满 6 个月后,对照就业、住所、就读三项条件之一,确认自己符合哪一项,按该项准备材料。
- 第三步(查办事指南):在重庆政务服务网或「渝快办」APP 按事项名称查《来渝人员申领重庆市居住证》指南,逐字读材料清单与时限,避免按旧政策准备。
- 第四步(预约属地窗口):{cn} 各区的政务服务中心业务量差异大,建议先电话确认是否需要预约、是否当日受理。
- 第五步(到窗口受理):携带身份证件原件、照片与对应的条件证明材料到居住地所属区的政务服务中心取号受理,窗口核验并出具受理凭证。
- 第六步(等待制证与领取):制证完成后按凭证通知到窗口领取或按现场告知的方式领取。
- 第七步(按时签注续期):签注在居住地所属区窗口办理,部分情形可通过「渝快办」APP 或重庆政务服务网线上办理。逾期不签注会导致失效,失效后需重新走登记与申领流程。
- Step 1 (Register your residence first): Apply for residence registration at the police station of your actual place of residence, or via the "Yu Kuai Ban" APP or the Chongqing Government Services Network platform. The registration information must match your actual residential address. This is a prerequisite for all subsequent steps; skipping it means your application timeline will not accumulate.
- Step 2 (Accumulate 6 months and check eligibility): After 6 months of registration, match yourself against one of the three criteria—employment, residence, or study—and prepare the corresponding materials.
- Step 3 (Check the guidance document): On the Chongqing Government Services Network or the "Yu Kuai Ban" APP, search for the "Guide for Non-Local Residents Applying for Chongqing Residence Permits" by the item name. Read the materials checklist and time limits carefully, word by word, to avoid preparing based on outdated policies.
- Step 4 (Book an appointment at the local counter): The workload varies significantly across districts in {cn}. It is recommended to call ahead to confirm whether an appointment is required and whether walk-in processing is available on the same day.
- Step 5 (Submit at the counter): Bring your original ID document, photo(s), and the supporting documents matching your chosen criterion to the administrative service center in the district where you reside. Queue a number, and the counter will verify and issue an acceptance receipt.
- Step 6 (Wait for production and collect): Once the permit is produced, collect it at the counter as notified on your receipt, or follow the on-site instructions.
- Step 7 (Renew on time): Renewals are handled at the service window of your district of residence. In some cases, they can be processed online via the "Yu Kuai Ban" APP or the Chongqing Government Services Network. Failing to renew on time will invalidate the permit, after which you must restart the registration and application process from the beginning.
把「居住登记」这件事盯住,它比居住证本身更关键。居住登记是累计的,登记断档会导致申领时间重新起算。搬家、换工作后第一件事是在新的属地或「渝快办」APP 做居住登记,而不是等要办居住证了才去补。{cn} 常住人口约 3213 万,跨区通勤和居住非常普遍,很多人在渝中租了房却在渝北上班,结果到要办居住证时发现登记记录不连续,白白多等几个月。
Keep a close eye on your "residence registration" — it is more critical than the residence permit itself. Registration is cumulative; any gap resets your application timeline. After moving or changing jobs, your first priority should be to register your new residence either in person or via the "Yu Kuai Ban" APP, not wait until you need the permit to make up the registration. {cn} The permanent resident population is approximately 32.13 million. Cross-district commuting and living arrangements are extremely common. Many people rent in Yuzhong but work in Yubei, only to discover their registration records are discontinuous when applying for the permit — wasting several extra months of waiting.
七、多久办完、要花多少钱
VII. How Long Does It Take and How Much Does It Cost
重庆 办理时限、费用与依据Chongqing: processing time, fees, and legal basis| 项目 | Item | 说明 | Detail | | 居住登记 | Residence Registration | 在实际居住地办理,登记信息应与实际居住地址一致;地址变更后应及时在新属地办理登记。 | Apply at your actual place of residence; the registered information must match your real residential address. After any address change, promptly complete a new registration at your new subdistrict. |
| 申领居住证 | Applying for a Residence Permit | 需居住登记满 6 个月且符合就业、住所、就读条件之一;材料齐全的当场受理,制证后按通知领取。 | Requires 6 months of continuous residence registration plus meeting at least one condition: employment, housing, or study. Complete applications are accepted on the spot; collect the card after production per the notice. |
| 签注与续期 | Renewal and extension | 在居住地办理,用于延续居住证有效期;逾期未签注的居住证失效,失效后需重新申领。 | Handled at your place of residence to extend the permit's validity. An expired-permit-without-renewal becomes invalid, and you must reapply from scratch. |
| 办理周期 | Processing timeline | 登记满 6 个月是硬性时间前提,属于自然累计,不因材料提前准备而缩短。 | Six full months of registration is a mandatory prerequisite, counted naturally, and cannot be shortened by preparing materials in advance. |
| 收费 | Fees | 居住登记与居住证申领、签注均不收取工本费。 | No fees are charged for residence registration, residence permit application, or endorsement. |
| 依据 | Based on | 《重庆市居住证管理办法》及重庆市公安局关于居住证申领、签注的办事指南。 | "Chongqing Municipality Residence Permit Management Measures" and the Chongqing Municipal Public Security Bureau's guidance documents on residence permit application and renewal. |
八、属地窗口
8. Local Service Windows
多数事项可以就近在属地窗口办。下面是 重庆 各窗口的地址与电话,出发前建议先电话确认该窗口是否办理本事项。
Most matters can be handled at a nearby local service window. Below are the addresses and phone numbers for Chongqing windows — we recommend calling ahead to confirm whether the window handles your specific matter.
重庆 属地窗口Chongqing Local Service Window| 窗口 | Office | 电话 | Phone | 地址 | Address | 出处等级 | Source tier | | 渝中公安分局辖区派出所 | Police Stations under the Yuzhong District Public Security Branch Jurisdiction | 未公示 | Not yet published | 渝中区各街道辖区 | Subdistricts under Yuzhong District Jurisdiction | 汇编 | Compiled by |
| 江北公安分局辖区派出所 | Police Stations under the Jiangbei District Public Security Branch Jurisdiction | 未公示 | Not yet published | 江北区各街道辖区 | Subdistricts under Jiangbei District Jurisdiction | 汇编 | Compiled by |
| 渝北公安分局辖区派出所 | Police Stations under the Yubei District Public Security Branch Jurisdiction | 未公示 | Not yet published | 渝北区各街道辖区 | Yubei District Various Sub-districts Jurisdiction Areas | 汇编 | Compiled by |
| 沙坪坝公安分局辖区派出所 | Shapingba Public Security Sub-bureau Jurisdiction Police Stations | 未公示 | Not yet published | 沙坪坝区各街道辖区 | Shapingba District Various Sub-districts Jurisdiction Areas | 汇编 | Compiled by |
| 九龙坡公安分局辖区派出所 | Jiulongpo Public Security Sub-bureau Jurisdiction Police Stations | 未公示 | Not yet published | 九龙坡区各街道辖区 | Jiulongpo District Various Sub-districts Jurisdiction Areas | 汇编 | Compiled by |
| 南岸公安分局辖区派出所 | Nan'an Public Security Sub-bureau Jurisdiction Police Stations | 未公示 | Not yet published | 南岸区各街道辖区 | Nan'an District Various Sub-districts Jurisdiction Areas | 汇编 | Compiled by |
| 大渡口公安分局辖区派出所 | Dadukou Public Security Sub-bureau Jurisdiction Police Stations | 未公示 | Not yet published | 大渡口区各街道辖区 | Sub-district jurisdictions of Dadukou District | 汇编 | Compiled by |
| 巴南公安分局辖区派出所 | Police stations under the jurisdiction of Banan Public Security Branch | 未公示 | Not yet published | 巴南区各街道辖区 | Sub-district jurisdictions of Banan District | 汇编 | Compiled by |
九、常用政务热线
9. Common Government Service Hotlines
不确定归哪个部门、或者窗口电话打不通,直接打下面的热线。以下热线均为全国统一号码,重庆 同样适用。
If you're unsure which department handles a matter or can't reach the service window by phone, call the hotline below directly. All the hotlines listed are nationwide numbers and also apply to Chongqing.
重庆 常用政务热线Common Government Hotlines in Chongqing| 热线 | Hotline | 用途 | What it handles | 服务时间 | Hours | 出处等级 | Source tier | | 12345 | 12345 | 重庆政务服务便民热线(渝快办咨询、投诉、求助、催办) | Chongqing Government Service Hotline (Yukuai Ban consultation, complaints, assistance, expedited requests) | 7×24 小时 | 7×24 hours | 官方 | Official |
| 12329 | 12329 | 住房公积金热线(提取、贷款、账户查询) | Housing Provident Fund Hotline (withdrawals, loans, account inquiries) | 人工 8:00-22:00 | Staffed 8:00-22:00 | 官方 | Official |
| 12333 | 12333 | 人力资源社会保障热线(社保缴费、待遇、参保) | Human Resources and Social Security Hotline (social insurance payments, benefits, enrollment) | 工作日 | Workdays | 官方 | Official |
| 12393 | 12393 | 国家医疗保障服务热线(异地备案、结算、药品目录) | National Healthcare Security Service Hotline (Cross-region Registration, Settlement, Drug Catalogue) | 7×24 小时 | 7×24 hours | 官方 | Official |
| 12367 | 12367 | 出入境管理热线(护照、居住证签注) | Exit-Entry Administration Hotline (passports, residence permits, visa endorsements) | 工作日 | Workdays | 官方 | Official |
| 12123 | 12123 | 公安交通管理服务热线(车管、违章、路况) | Public Security Traffic Management Hotline (vehicle management, violations, road conditions) | 工作日 8:30-18:00 | Workdays 8:30–18:00 | 官方 | Official |
| 12315 | 12315 | 市场监管投诉举报热线(价格、收费、无照经营) | Market Regulation Complaint and Reporting Hotline (pricing, fees, unlicensed operations) | 工作日及节假日值班 | On-duty service during working days and holidays | 官方 | Official |
| 12301 | 12301 | 文化和旅游服务热线(景区咨询、旅游投诉) | Culture and Tourism Service Hotline (scenic area information, tourism complaints) | 工作日 | Workdays | 官方 | Official |
十、常见问题
10. Frequently Asked Questions
重庆 常见问题Chongqing FAQ| 问题 | Question | 回答 | Answer | | 居住证是按户籍地还是居住地办? | Should I apply for a residence permit based on my household registration location or my current residence? | 按实际居住地。重庆 常住人口约 3213 万,跨区居住非常普遍,所以第一步一定是在实际居住地所属区的政务服务中心办居住登记,而不是回户籍地。地址变了就换区登记,登记连续才不会影响申领。 | Based on actual residence. Chongqing has a permanent resident population of approximately 32.13 million, and living across districts is very common. Therefore, your first step must be to register your residence at the government service center of the district where you actually live, not return to your household registration location. If your address changes, update the registration in the new district. Continuous registration ensures no impact on your application. |
| 居住登记和居住证是一回事吗? | Are residence registration and a residence permit the same thing? | 不是。居住登记是居住地的服务管理手段,通常现场即时完成;居住证是在登记满 6 个月并符合就业、住所、就读条件之一后,凭登记记录申请的正式证件。登记是前提,居住证是结果。 | No. Residence registration is merely a service-management measure tied to where you live, usually completed on the spot. A residence permit is an official document you can apply for only after you have completed continuous registration for six months and meet one of the following conditions: employment, housing, or enrollment in school. Registration is the prerequisite; the permit is the result. |
| 签注过期没去会怎样? | What happens if I don't renew my permit before it expires? | 居住证会失效。失效后不能继续使用,需要重新办理居住登记并重新申领,还可能影响已办理的关联事项(如子女入学、医保报销等)。所以到期前主动签注,或者用「渝快办」APP 线上办,比事后补救省事得多。 | A residence permit will expire. Once expired, it can no longer be used. You will need to re-register your residence and reapply, and this may also affect linked matters (e.g., children's school enrollment, medical insurance reimbursement). So proactively renew before expiration — or do it online via the 'Yukuai Ban' (YuKuaiban) app — is far less trouble than dealing with the fallout afterward. |
| 我在重庆住不满半年就要走,还能办吗? | I won't be living in Chongqing for a full six months before I leave. Can I still apply? | 居住证要求居住登记满 6 个月,不足 6 个月一般不满足申领条件。但居住登记本身仍然要办——登记是居住地的管理要求,短期居住也应当登记。 | The residence permit requires residence registration for at least 6 months; less than 6 months generally does not meet the application condition. However, the residence registration itself must still be done—registration is a management requirement for where you live, and even short-term stay should be registered. |
| 必须本人去窗口吗? | Must I go to the window in person? | 申领居住证一般需要本人到窗口完成核验与信息采集。签注部分情形支持通过「渝快办」APP 或重庆政务服务网线上办理,具体以窗口或官方渠道的当前规则为准。 | Applying for a residence permit generally requires the applicant to visit the service window in person for identity verification and information collection. Some renewal steps can be completed online via the 'Yukuai Ban' (YuKuaiban) app or the Chongqing Government Services Website. Specific rules are subject to what the window or official channels currently require. |
| 居住证能线上办吗? | Can I apply for a residence permit online? | 居住登记和部分签注环节可在「渝快办」APP 或重庆政务服务网线上办理。申领居住证涉及身份核验与居住地条件核验,通常需要到居住地所属区的政务服务中心窗口完成,出发前建议先问一下窗口。 | Residence registration and some renewal steps can be done online via the 'Yukuai Ban' (YuKuaiban) app or the Chongqing Government Services Website. Applying for the permit itself involves identity and residence-condition verification and usually requires a visit to the government service center window in the district where you live. It's advisable to call the window before heading out. |
| 重庆 哪些区有政务服务中心,怎么选? | Chongqing — which districts have government service centers, and how do I choose? | 重庆 共辖 26 个区、8 个县、4 个自治县,各区均设有政务服务中心户政窗口,承载居住证业务。选择离你实际居住地最近的区政务服务中心即可,比如住在解放碑就去渝中区政务服务中心,住在观音桥就去江北区政务服务中心。具体的地址和办公时间,可通过重庆政务服务网或拨打 12345 查询。 | Chongqing administers 26 districts, 8 counties, and 4 autonomous counties. Each district has a government service center household-registration window that handles residence-permit business. Simply choose the center closest to where you actually live — for example, if you live near Jiefangbei, go to the Yuzhong District Government Service Center; if you live near Guanyinqiao, go to the Jiangbei District Government Service Center. Specific addresses and office hours can be found on the Chongqing Government Services Website or by calling 12345. |
| 跨区居住怎么算? | What about living across districts? | 以重庆为例,如果住在巴南鱼洞但工作在解放碑,应按巴南的实际居住地办居住登记,不能按解放碑的工作地办。但签注或续期时可以到任意区的政务服务中心办理,不受居住地限制。 | Taking Chongqing as an example, if you live in Yudong, Banan but work at Jiefangbei, you should register your residence at your actual residence in Banan, not at your workplace in Jiefangbei. However, when applying for or renewing your permit, you may visit any district's government service center, regardless of your residential address. |