深圳结婚登记:婚姻登记分中心与材料清单
Shenzhen Marriage Registration: Marriage Registration Sub-Centers and Material Checklist
大湾区中心城市,科创与金融双核驱动。。结婚登记是极少数「必须本人到现场、且不能委托人代办」的事,故障点全在材料和时段上。结婚登记与离婚登记在 深圳 有固定的登记分中心和窗口,下面把电话、地址、办公时间、材料、流程一次写清。
A core city of the Greater Bay Area, driven by dual engines of science and technology and finance. Marriage registration is one of the few affairs that 'must be handled in person on-site and cannot be delegated to others'; the key issues lie in materials and time slots. In Shenzhen, marriage registration and divorce registration have fixed registration sub-centers and service windows. Below, we clarify the phone numbers, addresses, business hours, required materials, and procedures in one place.
分类:办Category: Services
⚠ 电话与办公时间核验日期见页尾「数据来源」。机关电话与窗口安排可能调整,出发前建议先电话确认。⚠ The verification date for phone numbers and office hours is noted in the 'Data Sources' section at the end of this page. Government office telephone numbers and window schedules may change; call ahead before you go.
最后更新:2026-09-26Last updated: 2026-09-26
🟢 官方口径:以政府/官方公告为准,变更以官方最新为准。 🟡 实测行情:2026-09 实地与平台行情,市场随季节波动。 ⚪ 口碑参考:用户口碑/评价整理,仅供参考。 核验日期:2026-09-26。
🟢 Official: follows the latest government notice. 🟡 Field data: 2026-09 on-site and platform quotes, subject to seasonal change. ⚪ Community: reviews, for reference only. Verified: 2026-09-26.
承办机构、办理地点、办公时间、材料清单、办理时限与收费标准,以 深圳 政务服务机构及各主管部门官方公示的办事指南为准;本文只做汇总与对照,具体口径请以官方最新公布为准。
The handling institution, location, office hours, required documents, processing timeframe, and fee schedule are subject to the official service guidelines published by Shenzhen government service agencies and competent authorities; this article only provides a summary and cross-reference—please refer to the latest official publication for specific details.
一、先说结论:结婚登记与离婚登记怎么办
I. Conclusion first: how to handle marriage registration and divorce registration
{cn} 的婚姻登记由各区民政局承办,实行全市通办——双方或者一方工作地、生活地在本市的内地居民可以在本市任一区办理,不要求户籍在办理地。咨询电话统一经 12345 深圳政务服务便民热线转接至对应区婚姻登记窗口;线下地址以广东政务服务网(www.gdzwfw.gov.cn)或「i深圳」APP 公示为准,各区窗口办公时间为工作日 9:00-17:00,部分区提供周六延时服务,出发前先打 12345 确认当日是否受理。
Marriage registration in {cn} is handled by civil affairs bureaus across all districts under a city-wide processing system. Mainland residents whose work or residence location is in this city can register at any district office regardless of household registration. For inquiries, call the unified 12345 Shenzhen Government Services Hotline to reach the corresponding district marriage registration window. Offline addresses are published on the Guangdong Government Services Network (www.gdzwfw.gov.cn) or the iShenzhen App. District windows are open 9:00-17:00 on working days; some districts offer Saturday extended hours. Call 12345 in advance to confirm whether they are accepting applications on the day.
深圳婚姻登记最容易被忽视的一个细节是「预约取号」——虽然全市通办,但热门区(福田、南山、罗湖)的工作日和周六时段经常满号,尤其是每月的 5 号、8 号、18 号、20 号这类含吉祥数字的日期。建议提前在「i深圳」APP 或广东政务服务网(www.gdzwfw.gov.cn)查看各区余号,选择人少的区(如龙华、龙岗、光明)和时段,现场排队时间能从 1-2 小时缩短到 20 分钟以内。
One easily overlooked detail about Shenzhen marriage registration is the appointment ticket system. Although city-wide processing is available, popular districts (Futian, Nanshan, Luohu) often have fully booked slots on weekdays and Saturdays, especially on dates containing auspicious numbers such as the 5th, 8th, 18th, and 20th of each month. It is recommended to check remaining appointment slots for each district in advance via the iShenzhen App or Guangdong Government Services Network (www.gdzwfw.gov.cn), choosing less crowded districts (such as Longhua, Longgang, Guangming) and time slots to reduce on-site waiting time from 1-2 hours to under 20 minutes.
另一个关于材料的常见误解是「户口簿可以只带原件」。实际上窗口需要留存复印件,只带原件会被要求回去复印或现场复印(部分区政务中心有自助复印机,但要排队)。更省事的做法是提前准备两份复印件:一份窗口留存,一份自己留存备查。证件照同样——现场拍照平均耗时 15-30 分钟,且常有版本不符被要求重拍的情况,提前拍好带去能省掉这个不确定性。深圳各区的周六延时服务并非全都有,福田和南山提供周六上午办理,龙岗和龙华部分时段开放,建议出发前在「i深圳」APP 确认当日窗口状态。
Another common misunderstanding is assuming only the original copy of the household register is needed. In practice, the window must retain photocopies; bringing only originals will require returning home to copy or copying on-site (some district government centers have self-service copiers, but queues may occur). A more convenient approach is to prepare two sets of photocopies in advance: one for the window to keep and one for personal records. The same applies to ID photos — on-site photo taking averages 15-30 minutes, and photos are often rejected for not meeting requirements, requiring reshooting. Bringing pre-taken photos avoids this uncertainty. Saturday extended service is not available in all Shenzhen districts; Futian and Nanshan offer Saturday morning services, while Longgang and Longhua have limited Saturday hours. Check the iShenzhen App in advance to confirm the day's window status.
二、谁来办,电话怎么打
II. Who Handles It and How to Call
深圳 承办机构与咨询电话Shenzhen — Handling Agency and Consultation Phone| 承办机构 | Department | 咨询电话 | Phone | 出处等级 | Source tier | | 深圳市民政局 | Shenzhen Municipal Civil Affairs Bureau | 0755-12345 | 0755-12345 | 汇编 | Compiled by |
打电话时直接说「结婚登记」还是「离婚登记」,两条线在分中心是分开受理的,排号和所需材料都不同。离婚走协议离婚的有 30 日冷静期,超过期限未共同申请的,视为撤回,这一点在电话里问清楚最省事。表中「出处等级」标「官方」的是政府网站公示的号码,可直接拨打;标「汇编」的来自第三方汇编表,号码若打不通请改拨同表的 12345 政务服务便民热线。
When calling, specify whether you need marriage registration or divorce registration, as these are processed separately at sub-centers with different queue numbers and document requirements. For divorce via mutual agreement, there is a 30-day cooling-off period; if both parties do not jointly apply within the deadline, the application is deemed withdrawn. It is most efficient to clarify this point when calling. Listings marked 'Official' in the source grade column are government-website-published numbers and can be dialed directly; listings marked 'Compiled' come from third-party tables — if a number does not connect, please dial the 12345 Government Services Hotline instead.
三、去哪个窗口办,几点开门
3. Which window to apply at, and opening hours
深圳 办事地点与办公时间Shenzhen Service Locations and Office Hours| 办理地点 | Office | 地址 | Address | 办公时间与预约 | Hours and booking | | 广东政务服务网深圳专区 | Guangdong Government Services Network — Shenzhen Zone | 线上 www.gdzwfw.gov.cn;“i深圳”APP 同步可办;线下各区政务服务中心专窗 | Online at www.gdzwfw.gov.cn; the 'i Shenzhen' app also supports processing; offline at dedicated counters in government service centers across all districts | 7×24 小时线上;线下工作日 9:00-17:00 左右(社保、医保、公积金、居住证、车牌摇号均可线上申办) | Online 24/7; offline on working days approximately 9:00–17:00 (social insurance, medical insurance, housing fund, residence permit, and license plate lottery applications can all be filed online) |
| 各区婚姻登记处 | Marriage Registration Offices in Each District | 各区婚姻登记处(地址以民政局公示为准,致电前经 12345 复核) | Marriage Registration Offices in Each District (address subject to Civil Affairs Bureau's announcement, verify by calling 12345 before dialing) | 工作日 9:00-17:00 左右(需提前预约并携带双方证件) | Weekdays approximately 9:00-17:00 (advance appointment required, bring both parties' identification documents) |
| 市不动产登记中心各区登记点 | Shenzhen Real Estate Registration Center — district registration offices | 各区不动产登记窗口(地址以一网通办公示为准) | District-level real estate registration windows (addresses subject to official posting on the One-Stop Government Services platform) | 工作日 9:00-12:00 / 14:00-17:45 左右(转移与抵押登记需预约取号) | Working days approximately 9:00-12:00 / 14:00-17:45 (transfer and mortgage registration require appointment and queue numbers) |
深圳各区婚姻登记处分布在不同政务服务中心或民政局办公点,地址和办公时间以广东政务服务网(www.gdzwfw.gov.cn)或「i深圳」APP 公示为准。福田、罗湖、南山等区周六也开放窗口,但仅限上午时段,且需要提前预约取号。拨打 12345 时请告知所在区或意向办理区,话务员会告知具体地址与当日是否可办。
Marriage registration offices in each district of Shenzhen are located in different government service centers or civil affairs bureau offices. Addresses and office hours are subject to the announcements on the Guangdong Government Service Network (www.gdzwfw.gov.cn) or the iShenzhen app. Futian, Luohu, Nanshan and other districts also have counter services on Saturdays, but only during morning hours, and an appointment and queue number are required in advance. When calling 12345, please inform the operator of your district or the district where you intend to handle the registration; the operator will provide the specific address and confirm whether the service is available that day.
四、谁能办(受理条件)
4. Who Can Apply (Eligibility Requirements)
先对照下面几条确认自己符合,再去窗口,能省掉一次白跑。条件以官方办事指南原文为准。
Check the following conditions first to confirm eligibility before heading to the window, saving an unnecessary trip. Conditions are subject to the official guide text.
- 申请事项属于该婚姻登记处职能范围。
- 要求结婚的男女双方亲自共同到婚姻登记处提出申请。
- 当事人男不得早于 22 周岁,女不得早于 20 周岁,生日当天可以受理。
- 当事人双方均无配偶(未婚、离婚、丧偶)。
- 当事人双方没有直系血亲和三代以内旁系血亲关系。
- 双方自愿结婚。
- 当事人提交 3 张 2 寸双方近期半身免冠同版合影证件照。
- 当事人持有规范规定的有效证件和书面材料(受理条件依据民政部《婚姻登记工作规范》的通知 民发〔2025〕23 号第二十八条)。
- 通办范围为全市:内地居民之间的婚姻登记,内地居民同外国人、香港居民、澳门居民、台湾居民以及华侨的婚姻登记,双方或者一方工作地或者生活地在本市的香港居民、澳门居民、台湾居民以及华侨之间的结婚登记,均在本市任一区民政局办理。
- The requested matter falls within the jurisdiction of this marriage registration office.
- Both parties intending to marry must appear together in person at the marriage registration office to submit the application.
- The male party must be at least 22 years old and the female party at least 20 years old; an application may be processed on the birthday itself.
- Neither party may be married (i.e., both must be single, divorced, or widowed).
- The parties must not be lineal blood relatives or collateral blood relatives within three generations.
- Both parties voluntarily consent to marry.
- The parties must submit three 2-inch recent identical-color couple photos for ID purposes.
- The applicant holds valid identification documents and written materials as prescribed by the regulations (the acceptance conditions are based on Article 28 of the Ministry of Civil Affairs' 'Notice on the Work Standards for Marriage Registration' (Minafa [2025] No. 23)).
- Service is available citywide: marriage registration between mainland residents, marriage registration between mainland residents and foreigners, Hong Kong residents, Macau residents, Taiwan residents, or overseas Chinese, and marriage registration between Hong Kong residents, Macau residents, Taiwan residents, or overseas Chinese where either or both parties work or reside in this city—all can be processed at any district civil affairs bureau in this city.
五、带什么材料
V. What Materials to Bring
材料一次带齐是办事效率的关键。下面按「原件 / 复印件 / 需现场填写」分开列,缺一项就可能被退回补正。
Bringing all required documents in one visit is the key to efficient processing. Below are listed by 'original / photocopy / to be filled on-site' — missing any item may result in being asked to return for supplementary documents.
- 双方户口簿原件及复印件各 1 份(户口簿上的登记信息应与身份证一致,姓名、身份证号有变更的须先到户籍所在派出所办理变更)。
- 双方居民身份证原件及复印件各 1 份(受理时核验原件,核对年龄与身份信息)。
- 本人无配偶以及与对方当事人没有直系血亲和三代以内旁系血亲关系的签字声明原件 1 份(可提前下载填好带去,也可现场填写)。
- 3 张 2 寸双方近期半身免冠同版合影证件照(注意是「同版合影」,不是各自单人照)。
- 委托他人代办的:婚姻登记不支持代办,男女双方必须本人共同到场,委托书不适用。
- 离婚登记另需:结婚证原件、离婚协议书(协议内容须就子女抚养、财产分割、债务处理达成一致并签字)。
- 所有复印件建议准备两份:一份窗口留存,一份自己留存备查。
- One original and one photocopy each of both parties' household registration books (the registration information on the household registration book must match the ID card; any name or ID number changes must first be processed at the local police station of the household registration location).
- One original and one photocopy of each party's resident ID card (the original will be verified at the time of application, and age and identity information will be checked).
- One original signed declaration stating that both parties are unmarried and have no direct blood relatives or collateral blood relatives within three generations (can be downloaded and filled out in advance and brought along, or filled out on-site).
- Three 2-inch recent joint couple photos in standard ID photo format (note: these must be 'joint photos', not individual portraits).
- If applying through a representative: marriage registration does not support proxy applications—both parties must appear in person; letters of authorization are not accepted.
- For divorce registration, additionally required: the original marriage certificate, and a divorce agreement (the agreement must cover child custody, property division, and debt handling, with both parties signing).
- Prepare two copies of all documents: one for the counter to retain, one for your own records.
深圳婚姻登记最容易被忽视的一个细节是「预约取号」——虽然全市通办,但热门区(福田、南山、罗湖)的工作日和周六时段经常满号,尤其是每月的 5 号、8 号、18 号、20 号这类含吉祥数字的日期。建议提前在「i深圳」APP 或广东政务服务网(www.gdzwfw.gov.cn)查看各区余号,选择人少的区(如龙华、龙岗、光明)和时段,现场排队时间能从 1-2 小时缩短到 20 分钟以内。
One easily overlooked detail about Shenzhen marriage registration is the appointment ticket system. Although city-wide processing is available, popular districts (Futian, Nanshan, Luohu) often have fully booked slots on weekdays and Saturdays, especially on dates containing auspicious numbers such as the 5th, 8th, 18th, and 20th of each month. It is recommended to check remaining appointment slots for each district in advance via the iShenzhen App or Guangdong Government Services Network (www.gdzwfw.gov.cn), choosing less crowded districts (such as Longhua, Longgang, Guangming) and time slots to reduce on-site waiting time from 1-2 hours to under 20 minutes.
另一个关于材料的常见误解是「户口簿可以只带原件」。实际上窗口需要留存复印件,只带原件会被要求回去复印或现场复印(部分区政务中心有自助复印机,但要排队)。更省事的做法是提前准备两份复印件:一份窗口留存,一份自己留存备查。证件照同样——现场拍照平均耗时 15-30 分钟,且常有版本不符被要求重拍的情况,提前拍好带去能省掉这个不确定性。深圳各区的周六延时服务并非全都有,福田和南山提供周六上午办理,龙岗和龙华部分时段开放,建议出发前在「i深圳」APP 确认当日窗口状态。
Another common misunderstanding is assuming only the original copy of the household register is needed. In practice, the window must retain photocopies; bringing only originals will require returning home to copy or copying on-site (some district government centers have self-service copiers, but queues may occur). A more convenient approach is to prepare two sets of photocopies in advance: one for the window to keep and one for personal records. The same applies to ID photos — on-site photo taking averages 15-30 minutes, and photos are often rejected for not meeting requirements, requiring reshooting. Bringing pre-taken photos avoids this uncertainty. Saturday extended service is not available in all Shenzhen districts; Futian and Nanshan offer Saturday morning services, while Longgang and Longhua have limited Saturday hours. Check the iShenzhen App in advance to confirm the day's window status.
六、办理流程
VI. Processing Procedure
- 第一步(先判断登记类型):结婚登记与离婚登记是两条不同的线。离婚还要先分清是协议离婚(有冷静期)还是诉讼离婚(由法院判决,不需要到婚姻登记处)。
- 第二步(网上预约):婚姻登记支持网上预约,延时服务时段通常都需要预约。建议按双方都方便的时段约,并确认该时段是否受理。可通过「i深圳」APP 或广东政务服务网(www.gdzwfw.gov.cn)查询各区窗口余号。
- 第三步(提前拍证件照):按「3 张 2 寸、双方近期半身免冠同版合影」的要求拍好带去。现场拍照耗时长,且版本或底色不符要重拍。
- 第四步(下载并填好签字声明):无配偶声明与亲属关系声明可提前从官方渠道下载填好,减少现场环节。
- 第五步(双方共同到场):按预约时段到对应区婚姻登记处取号,男女双方必须本人共同到窗口提出申请。
- 第六步(受理与审查):窗口核验双方户口簿、身份证原件,收取复印件,出具受理凭证并审查婚姻状况与亲属关系声明。
- 第七步(取得结婚证):符合条件的,按规定发给结婚证。领证时核对姓名、身份证号、登记日期,发现错误当场提出更正要比重办省事。
- Step 1 (identify the registration type first): Marriage registration and divorce registration follow two separate tracks. For divorce, you must first determine whether it is a consensual divorce (with a cooling-off period) or a contested divorce (adjudicated by the court, no need to visit the marriage registration office).
- Step 2 (Online Appointment): Marriage registration supports online appointments, and deferred-service time slots generally require an appointment. It is recommended to book a time convenient for both parties and confirm whether the chosen slot accepts registrations. You can check remaining appointment numbers for each district's counters via the iShenzhen app or the Guangdong Government Service Network (www.gdzwfw.gov.cn).
- Step 3 (prepare ID photos in advance): Take three 2-inch photos meeting the requirement of 'matching recent half-body bareheaded photos of both parties' and bring them along. On-site photo taking is time-consuming, and photos that do not meet the version or background-color standards will need to be retaken.
- Step 4 (Download and Fill Out the Signed Declaration): The declaration of no marital status and the declaration of family relationship can be downloaded in advance from official channels and filled out beforehand, reducing on-site steps.
- Step 5 (Both Parties Appear in Person): Arrive at the corresponding district marriage registration office at the appointed time to get a number. Both the man and the woman must appear in person at the counter to submit the application.
- Step 6 (Acceptance and Review): The counter will verify the original household register and ID card of both parties, collect photocopies, issue an acceptance receipt, and review the marital status and family relationship declarations.
- Step 7 (Obtain the Marriage Certificate): If all conditions are met, the marriage certificate will be issued as prescribed. When collecting the certificate, check the name, ID number, and registration date. Pointing out errors on the spot is far less troublesome than reapplying.
一个能大幅缩短现场时间的习惯:证件照提前拍好,并且按「3 张 2 寸、双方近期半身免冠同版合影」的要求拍。现场临时拍既慢又容易因为版本或底色不符合要求被要求重拍。签字声明也可以提前在广东政务服务网下载模板填好带去,省下现场填表和等待核对的时间。另外,避开每月的 5 号、15 号、20 号这类热门数字日期,排队时间会明显缩短。福田、南山等热门区周六上午号源紧张,建议提前一周在「i深圳」APP 查询余号。
A habit that can significantly shorten on-site time: get your ID photos taken in advance, following the requirement of "3 copies of 2-inch photos, plus one recent identical-plate couple portrait with both parties in semi-formal attire and without headwear." Taking photos on-site is slow and often requires reshoots due to incorrect versions or background colors. You can also download and fill out the signature declaration template from the Guangdong Government Service Network in advance and bring it with you, saving time on filling out forms and waiting for verification at the office. Additionally, avoid popular date numbers such as the 5th, 15th and 20th of each month, as queue times will be noticeably shorter. Appointment slots on Saturday mornings in popular districts such as Futian and Nanshan are in high demand; it is recommended to check availability on the iShenzhen app a week in advance.
七、多久办完、要花多少钱
VII. How Long Does It Take and How Much Does It Cost
深圳 办理时限、费用与依据Shenzhen — Processing Time, Fees and Legal Basis| 项目 | Item | 说明 | Detail | | 办理时间 | Processing Hours | 法定工作日:9:00-17:00。部分区提供周六延时服务(以 12345 或各区公示为准),延时需预约。 | Official working days: 9:00–17:00. Some districts offer Saturday extended service (subject to 12345 or each district's public notice); extended hours require an appointment. |
| 是否收费 | Whether a fee applies | 不收费。 | No charge. |
| 是否必须本人到场 | Must both parties appear in person | 是。要求结婚的男女双方亲自共同到婚姻登记处提出申请,不设代办、不接受单方到场。 | Yes. Both the man and woman requesting marriage must personally submit the application together at the marriage registration office. Proxy applications are not accepted, nor are unilateral appearances. |
| 是否支持预约 | Online appointment support | 支持。可通过「i深圳」APP 或广东政务服务网(www.gdzwfw.gov.cn)预约各区婚姻登记窗口。 | Yes. You can make appointments for marriage registration counters in each district via the iShenzhen app or the Guangdong Government Service Network (www.gdzwfw.gov.cn). |
| 通办范围 | Scope of Universal Handling | 全市。上述范围内的事项可在本市任一区民政局办理,不限定在一方户籍所在区。 | Citywide. Matters within the above scope can be processed at any district civil affairs bureau in the city, without being limited to the district where either party has household registration. |
| 协议离婚冷静期 | Cooling-off Period for Consensual Divorce | 自婚姻登记机关收到离婚登记申请之日起三十日内,任何一方不愿意离婚的可撤回申请;三十日内未行使撤回权利的视为撤回。冷静期届满后,双方应当亲自到婚姻登记机关申请发给离婚证。 | Within thirty days from the date the marriage registration authority receives the divorce registration application, either party may withdraw the application if they no longer wish to divorce. If the right to withdraw is not exercised within thirty days, it is deemed as withdrawn. After the cooling-off period expires, both parties should personally visit the marriage registration authority to apply for a divorce certificate. |
| 依据 | Based on | 《中华人民共和国民法典》婚姻家庭编;民政部《婚姻登记工作规范》的通知 民发〔2025〕23 号;《婚姻登记条例》。 | Marriage and Family Section of the Civil Code of the People's Republic of China; Ministry of Civil Affairs 'Notice on Standards for Marriage Registration Work' Min Fa [2025] No. 23; Regulations on Marriage Registration. |
八、属地窗口
8. Local Service Windows
多数事项可以就近在属地窗口办。下面是 深圳 各窗口的地址与电话,出发前建议先电话确认该窗口是否办理本事项。
Most matters can be handled at local service windows near you. Below are the addresses and phone numbers for Shenzhen service windows; we recommend calling ahead to confirm whether a given window handles your specific matter.
九、常用政务热线
9. Common Government Service Hotlines
不确定归哪个部门、或者窗口电话打不通,直接打下面的热线。以下热线均为全国或北京市统一号码,深圳 同样适用。
Not sure which department handles this, or can't get through to the service window? Call the hotline below directly. All the hotlines listed are national or Beijing-standard numbers, and they all apply in Shenzhen as well.
深圳 常用政务热线Commonly used Shenzhen government hotlines| 热线 | Hotline | 用途 | What it handles | 服务时间 | Hours | 出处等级 | Source tier | | 12345 | 12345 | 深圳政务服务便民热线(一网通办咨询、投诉、求助、催办) | Shenzhen Government Services Hotline (inquiries, complaints, requests, expediting — one-stop service) | 7×24 小时 | 7×24 hours | 官方 | Official |
| 12329 | 12329 | 住房公积金热线(提取、贷款、账户查询) | Housing Provident Fund Hotline (withdrawals, loans, account inquiries) | 人工 8:00-22:00 | Staffed 8:00-22:00 | 官方 | Official |
| 12333 | 12333 | 人力资源社会保障热线(社保缴费、待遇、参保) | Human Resources and Social Security Hotline (social insurance payments, benefits, enrollment) | 工作日 | Workdays | 官方 | Official |
| 12393 | 12393 | 国家医疗保障服务热线(异地备案、结算、药品目录) | National Healthcare Security Service Hotline (Cross-region Registration, Settlement, Drug Catalogue) | 7×24 小时 | 7×24 hours | 官方 | Official |
| 12367 | 12367 | 出入境管理热线(护照、居住证签注) | Exit-Entry Administration Hotline (passports, residence permits, visa endorsements) | 工作日 | Workdays | 官方 | Official |
| 12123 | 12123 | 公安交通管理服务热线(车管、违章、路况) | Public Security Traffic Management Hotline (vehicle management, violations, road conditions) | 工作日 8:30-18:00 | Workdays 8:30–18:00 | 官方 | Official |
| 12315 | 12315 | 市场监管投诉举报热线(价格、收费、无照经营) | Market Regulation Complaint and Reporting Hotline (pricing, fees, unlicensed operations) | 工作日及节假日值班 | On-duty service during working days and holidays | 官方 | Official |
十、常见问题
10. Frequently Asked Questions
深圳 常见问题Shenzhen: Common Questions| 问题 | Question | 回答 | Answer | | 结婚登记必须两个人一起去吗?能委托别人吗? | Must both parties go together in person to register for marriage? Can one authorize someone else to do it on their behalf? | 必须两个人本人共同到窗口提出申请,不设代办、不能委托、不能单方到场。这条没有例外。唯一能委托的是「签字声明」等准备性材料的填写环节。 | Both parties must appear in person together at the window to submit the application. No agents are accepted—delegation is not permitted, nor can one party appear alone. There are no exceptions to this rule. The only situation where delegation is allowed is the preparation stage: filling out forms such as the signed declaration. |
| 外地的户口能在深圳登记结婚吗? | Can people with non-Shenzhen household registration register marriage in Shenzhen? | 可以。婚姻登记在全市通办,内地居民之间的婚姻登记可在本市任一区民政局办理,不要求双方户籍都在办理地。只需一方工作地或生活地在深即可预约。 | Yes. Marriage registration is available citywide throughout Shenzhen. Mainland residents can apply at any district civil affairs bureau within the city; both parties are not required to have household registration in the district where they apply. It is sufficient for either party to work or reside in Shenzhen to make an appointment. |
| 周六能办结婚登记吗? | Can I register my marriage on a Saturday? | 福田、罗湖、南山等部分区周六开放窗口受理,但通常只办上午时段,且需要提前预约。具体以 12345 或广东政务服务网(www.gdzwfw.gov.cn)各区事项页公示为准,热门日期建议提前一周预约。 | Some districts including Futian, Luohu and Nanshan have Saturday counter services, but typically only during morning hours, and an advance appointment is required. For specific details, refer to the district listing pages on 12345 or the Guangdong Government Service Network (www.gdzwfw.gov.cn). For popular dates, it is recommended to book at least a week in advance. |
| 协议离婚要等多久才能拿到离婚证? | How long does it take to receive the divorce certificate after filing for a mutual-consent divorce? | 至少要走完 30 日冷静期。冷静期届满后双方还要共同到婚姻登记处申请发给离婚证。这 30 日里任何一方撤回的,离婚登记申请就作废了,视为撤回。 | At minimum, the 30-day cooling-off period must elapse. After that period ends, both parties must appear jointly at the marriage registration office to request issuance of the divorce certificate. If either party withdraws during those 30 days, the divorce registration application becomes void—deemed withdrawn. |
| 年龄刚到就能领证吗? | Can you get the certificate on the exact day you reach the legal age? | 可以。官方受理条件明确写明男不得早于 22 周岁、女不得早于 20 周岁,生日当天可以受理。所以生日当天的当天就能办,不用等到第二天。 | Yes. The official eligibility conditions clearly state that men must be at least 22 years old and women must be at least 20 years old, with applications accepted on the birthday itself. So you can register on your birthday—the same day, no need to wait until the next day. |
| 窗口电话打不通或者去错了地方怎么办? | What if you can't reach the service window by phone, or you've gone to the wrong location? | 先打 12345 深圳政务服务便民热线,告知想办理的类型(结婚/离婚)和意向办理区,话务员会告知该区婚姻登记处的具体地址、办公时间和是否需要预约。深圳各区婚姻登记处地址不一,务必按 12345 指引前往,避免跑错区。 | First, call the 12345 Shenzhen Government Service Hotline. Inform the operator of the type of registration you want (marriage/divorce) and your intended district. The operator will provide the specific address and office hours of that district's marriage registration office, as well as whether an appointment is required. Marriage registration office addresses vary across Shenzhen districts; please follow the guidance from 12345 and proceed to the correct district to avoid going to the wrong location. |