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上海机场：两场对照、互转与延误

Shanghai Airports: Airport Comparison, Transfers, and Delay Guide

长三角中心城市，金融科创双核驱动。。去机场就怕两件事：走错机场、去晚了。下面把两场对照、进场交通、互转、延误一次写清。

分类：办Category: Services ⚠ 电话与办公时间核验日期见页尾「数据来源」。机关电话与窗口安排可能调整，出发前建议先电话确认。 最后更新：2026-09-26Last updated: 2026-09-26
🟢 官方口径：以政府/官方公告为准，变更以官方最新为准。 🟡 实测行情：2026-09 实地与平台行情，市场随季节波动。 ⚪ 口碑参考：用户口碑/评价整理，仅供参考。 核验日期：2026-09-26。
承办机构、办理地点、办公时间、材料清单、办理时限与收费标准，以 上海 政务服务机构及各主管部门官方公示的办事指南为准；本文只做汇总与对照，具体口径请以官方最新公布为准。

一、先说结论：浦东与虹桥两场对照、两场互转与延误预案怎么办

I. Conclusion first: comparison of Pudong and Hongqiao airports, inter-airport transfers, and delay contingency plans

一句话结论：{cn} 有浦东 PVG 与虹桥 SHA 两座机场——国际远程选浦东，国内短途看离哪近；两场之间地铁约 1.5 小时，赶转机宁可打车。出发 PVG 提前 2 小时到、SHA 提前 1.5 小时到，国际航班再加 1 小时。

One-sentence conclusion: {cn} has two airports, Pudong (PVG) and Hongqiao (SHA) — choose Pudong for international long-haul flights, and Hongqiao based on proximity for domestic short-haul routes; the two airports are about 1.5 hours apart by metro, so consider taking a taxi for tight connections. Arrive at PVG 2 hours early and SHA 1.5 hours early for flights, adding another 1 hour for international departures.

二、谁来办，电话怎么打

II. Who Handles It and How to Call

上海 承办机构与咨询电话Shanghai | Handling Agency & Consultation Phone
承办机构Department咨询电话Phone出处等级Source tier
上海市公安局交通警察总队Traffic Police Corps, Shanghai Municipal Public Security Bureau021-12123021-12123官方Official
上海市交通委员会Shanghai Municipal Transportation Commission021-12345021-12345官方Official

机场运营方为上海机场集团（航班、问讯与延误食宿走航司与机场两条线）；地面交通问 12345 转交通委，地铁内问讯找站内服务中心，票务与延误直接找航司。表中标「官方」的号码可直接拨打。

Airport operations are handled by Shanghai Airport Group (for flights, inquiries, and delay-related accommodation/meals, follow the airline and airport channels); for ground transportation, call 12345 to reach the Transportation Commission, inside the metro look for the station service center, and for ticketing and delays contact the airline directly. Numbers marked as 'official' in the table can be dialed directly.

三、去哪个窗口办，几点开门

3. Which window to apply at, and opening hours

上海 办事地点与办公时间Shanghai — Service Locations and Office Hours
办理地点Office地址Address办公时间与预约Hours and booking
上海“一网通办”总门户Shanghai One-Stop Government Services Portal线上 zwdt.sh.gov.cn；线下各区政务服务中心专窗Online at zwdt.sh.gov.cn; offline at dedicated counters in district government service centers7×24 小时线上；线下工作日 9:00-17:00 左右（“随申办”小程序/APP 同步可办）Online: 24/7; offline: workdays approximately 9:00–17:00 (also accessible via the Suishenban mini-program/APP)
各车管窗口Vehicle Management Counters各交警支队车管窗口（地址以“一网通办”公示为准）Vehicle Management Counters of Each Traffic Police Detachment (addresses subject to postings on 'Yi Wang Tong Ban')工作日 9:00-17:00 左右（12123 APP 可办多项车驾管业务）Approx. 9:00–17:00 on working days (the 12123 app handles many vehicle and driver management services)

PVG 在浦东最东端，进场靠 2 号线、磁浮与机场大巴；SHA 在西端闵行边上，进场靠 2/10 号线与虹桥火车站。中国航司国际线多在 PVG T2，春秋等廉航部分在 SHA T1。值机截止：国际一般起飞前 45-60 分钟，国内 30-45 分钟，以航司公告为准。

PVG is at the eastern tip of Pudong, accessible via Line 2, the Maglev, and airport buses; SHA is on the western edge near Minhang, accessible via Lines 2 and 10 and Hongqiao Railway Station. Most Chinese airline international flights are at PVG T2, while some low-cost carriers like Spring Airlines operate partially from SHA T1. Check-in deadlines: generally 45–60 minutes before departure for international flights, 30–45 minutes for domestic, subject to airline announcements.

四、谁能办（受理条件）

4. Who Can Apply (Eligibility Requirements)

先对照下面几条确认自己符合，再去窗口，能省掉一次白跑。条件以官方办事指南原文为准。

Check the following conditions first to confirm eligibility before heading to the window, saving an unnecessary trip. Conditions are subject to the official guide text.

五、带什么材料

V. What Materials to Bring

材料一次带齐是办事效率的关键。下面按「原件 / 复印件 / 需现场填写」分开列，缺一项就可能被退回补正。

Bringing all required documents in one visit is the key to efficient processing. Below are listed by 'original / photocopy / to be filled on-site' — missing any item may result in being asked to return for supplementary documents.

六、办理流程

VI. Processing Procedure

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能省 1 小时的习惯：PVG 出发提前查航站楼（T1 还是 T2，走错摆渡 20 分钟）；SHA 出发认准 T2 还是 T1（春秋在 T1）。磁浮只到龙阳路，还要换 2 号线，全程算下来不比地铁快多少，赶时间直接打车。

Habit that saves 1 hour: Check your terminal in advance when departing from PVG (T1 or T2—wrong shuttle adds 20 minutes); confirm T2 or T1 when departing from SHA (Spring Airlines is at T1). The Maglev only reaches Longyang Road, then you need to transfer to Line 2, so the whole trip isn't much faster than the metro—running late? Just take a taxi.

七、多久办完、要花多少钱

VII. How Long Does It Take and How Much Does It Cost

上海 办理时限、费用与依据Shanghai: Processing Time Limit, Fees and Legal Basis
项目Item说明Detail
提前到达时间Recommended early arrival time国内航班提前 1.5-2 小时；国际航班提前 3 小时Domestic flights: 1.5–2 hours before departure; International flights: 3 hours before departure
磁浮线票价Maglev line fare普通票 50 元/单程；持护照旅客可享优惠票价Regular ticket: 50 CNY one way; Discounted fare available for passport-holding travelers
机场一线大巴票价Airport Express Bus farePVG→市区约 20-30 元；SHA→市区约 15-20 元PVG → city center: approx. 20–30 CNY; SHA → city center: approx. 15–20 CNY
PVG 到 SHA 出租车费用Taxi fare from PVG to SHA约 150-200 元，耗时约 1-1.5 小时Approximately 150-200 RMB, takes about 1-1.5 hours
上海市交通委热线Shanghai Municipal Transport Commission Hotline021-12345（工作日）021-12345 (working days)
地铁运营时间Metro operating hours首班约 5:30-6:00；末班约 22:30-23:00，具体以 shmetro.com 为准First train around 5:30-6:00; last train around 22:30-23:00, refer to shmetro.com for specifics

八、属地窗口

8. Local Service Windows

多数事项可以就近在属地窗口办。下面是 上海 各窗口的地址与电话，出发前建议先电话确认该窗口是否办理本事项。

Most services can be handled at a nearby local service window. Below are the addresses and phone numbers of service windows in Shanghai. It is recommended to call ahead to confirm whether the window handles this service before you go.

九、常用政务热线

9. Common Government Service Hotlines

不确定归哪个部门、或者窗口电话打不通，直接打下面的热线。以下热线均为全国或北京市统一号码，上海 同样适用。

If you're unsure which department or window to contact, or if the window?S phone line is unreachable, call the hotline below directly. The following hotlines are all national or Beijing municipal unified numbers, also applicable in Shanghai.

上海 常用政务热线Shanghai Common Government Service Hotlines
热线Hotline用途What it handles服务时间Hours出处等级Source tier
1234512345上海政务服务便民热线（一网通办咨询、投诉、求助、催办）Shanghai Government Service Hotline (Online Government Services consultations, complaints, assistance, reminders)7×24 小时7×24 hours官方Official
1232912329住房公积金热线（提取、贷款、账户查询）Housing Provident Fund Hotline (withdrawals, loans, account inquiries)人工 8:00-22:00Staffed 8:00-22:00官方Official
1233312333人力资源社会保障热线（社保缴费、待遇、参保）Human Resources and Social Security Hotline (social insurance payments, benefits, enrollment)工作日Workdays官方Official
1239312393国家医疗保障服务热线（异地备案、结算、药品目录）National Healthcare Security Service Hotline (Cross-region Registration, Settlement, Drug Catalogue)7×24 小时7×24 hours官方Official
1236712367出入境管理热线（护照、居住证签注）Exit-Entry Administration Hotline (passports, residence permits, visa endorsements)工作日Workdays官方Official
1212312123公安交通管理服务热线（车管、违章、路况）Public Security Traffic Management Hotline (vehicle management, violations, road conditions)工作日 8:30-18:00Workdays 8:30–18:00官方Official
1231512315市场监管投诉举报热线（价格、收费、无照经营）Market Regulation Complaint and Reporting Hotline (pricing, fees, unlicensed operations)工作日及节假日值班On-duty service during working days and holidays官方Official

十、常见问题

10. Frequently Asked Questions

上海 常见问题Shanghai FAQ
问题Question回答Answer
如何从浦东机场（PVG）到达南京东路？How to get from Pudong Airport (PVG) to Nanjing East Road?方法一：地铁 2 号线直达（约 1 小时，票价约 7 元）；方法二：磁浮线到龙阳路换乘 2 号线（约 30 分钟，磁浮票 50 元）；方法三：机场一线大巴约 60-90 分钟（票价约 20-30 元）。咨询电话：上海市交通委 021-12345。Method 1: Metro Line 2 direct (about 1 hour, fare around 7 RMB); Method 2: Maglev to Longyang Road then transfer to Line 2 (about 30 minutes, maglev fare 50 RMB); Method 3: Airport Bus Line 1, about 60-90 minutes (fare around 20-30 RMB). Inquiries: Shanghai Municipal Transport Commission 021-12345.
虹桥机场（SHA）T1 和 T2 之间如何换乘？How to transfer between Hongqiao Airport (SHA) Terminal 1 and Terminal 2?T1 与 T2 之间有室内连廊步行约 5-10 分钟；也可乘坐免费接驳巴士（约 5 分钟一班）。换乘地铁请走地下通道，10 号线和 17 号线均可直达。An indoor skybridge connects T1 and T2 (about 5–10 minutes on foot); alternatively, a free shuttle bus runs approximately every 5 minutes. For metro transfers, use the underground passage—both Line 10 and Line 17 have direct access.
浦东机场过夜有哪些选择？What are my overnight options at Pudong Airport?T1/T2 均有 24 小时营业餐厅和休息区；T2 计时休息室约 50 元/小时；周边浦东商务区有多家酒店可提供钟点房。如航班取消，可凭延误证明向航司申请住宿安排。Both T1 and T2 feature 24-hour restaurants and rest areas; T2 hourly lounge costs about 50 yuan/hour. Several hotels in the nearby Pudong Business District offer hourly rooms. If your flight is cancelled, you can request accommodation from the airline with a delay certificate.
航班延误如何申请退改签？How do I apply for a refund or rebooking due to a flight delay?非自愿退改签一般免手续费，请在航司柜台或官网办理。保留好延误证明（短信/航司出具），用于保险理赔。咨询电话：12345（上海政务服务便民热线，7×24 小时）。Involuntary changes and refunds are generally fee-free; please process them at the airline counter or on their official website. Keep your delay certificate (SMS or issued by the airline) for insurance claims. Inquiry hotline: 12345 (Shanghai Government Services Hotline, 7×24 hours).
浦东与虹桥两场之间最快的换乘方式是？What is the fastest way to transfer between Pudong and Hongqiao airports?最快的方式是：PVG 乘磁浮线到龙阳路，换乘 2 号线到虹桥火车站，再步行至虹桥 T2（约 1 小时）；或直接乘坐机场大巴（约 1.5-2 小时）。出租车约 1-1.5 小时，费用 150-200 元。The fastest option: take the Maglev from PVG to Longyang Road, transfer to Line 2 to Hongqiao Railway Station, then walk to Hongqiao T2 (about 1 hour); or take the airport bus directly (about 1.5–2 hours). Taxi takes about 1–1.5 hours, costing 150–200 yuan.

常见问题

FAQ

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数据来源：Sources: 区划/面积/人口/GDP 取自市政府门户与人口普查、统计公报口径；热线为官方公示；机构窗口地址未逐一核到门牌的不写死，以“一网通办”公示为准；其余事实为公开信息与市场行情整理，以官方公示为准。 本文所有价格、租金、费用均为公开挂牌与官方票价的区间整理，实际以签约当日、平台实时挂牌或景区当日公告为准。Administrative divisions, area, population, and GDP figures come from the municipal government portal, census data, and statistical bulletins. Hotline numbers are from official publications. Window addresses not individually verified to the street number are omitted; consult the 'One Netcom Office' platform for the authoritative list. Other factual content is compiled from public information and market research and remains subject to official publications. All prices, rents, and fees in this article represent ranges drawn from publicly listed prices and official tariff schedules; actual amounts are subject to the signing date, real-time platform listings, or the scenic area's daily announcement.