广州公租房与住房保障：申请、轮候与补贴

Guangzhou Public Rental Housing and Housing Security: Application, Waiting List, and Subsidies

千年商都、大湾区核心引擎，食在广州与岭南文化名城。。公租房是 广州 覆盖面最广的住房保障方式，公租房、保障性租赁住房（保租房）资格申请与轮候配租这件事周期长、材料多、顺序严，一步走错容易白等几个月。下面把受理条件、材料、流程、时限和电话一次写清。

Year 、 ， Guangzhou 。。 Rental Guangzhou ， Rental 、 （ Rental ） 、 、 ， Month 。 、 、 、 。

一、先说结论：公租房、保障性租赁住房（保租房）资格申请与轮候配租怎么办

I. Key Takeaways: How to Apply for Public Rental Housing and Affordable Rental Housing (i.e., 'Baozufang') Eligibility and Waitlist Allocation

广州住房保障体系分两条线：公租房面向城镇住房与收入双困难的户籍家庭及稳定就业的外来务工人员，租金远低于市场价、按资格轮候配租；保租房面向新市民、青年人等群体，不设户籍门槛、租金低于同地段市场价，供应量逐年放大。两类资格申请均可经广州市政务服务网与「i广州」等线上入口提交，也可到属地住房保障部门窗口办理。

Guangzhou's housing security system operates along two tracks: public rental housing is for local families facing both housing and income difficulties, as well as stable-employed migrant workers, with rents far below market rates and allocation on a waiting list by eligibility; affordable rental housing is for new citizens, young people, and other groups, with no hukou threshold and rents below market rates for the same area, with supply increasing year by year. Applications for both types of eligibility can be submitted online through the Guangzhou Government Services Network and the 'iGuangzhou' app, or in person at local housing security offices.

二、谁来办，电话怎么打

2. Who Handles It, How to Call

资格审核涉及住房、收入、社保与居住登记等多部门数据比对，线上提交后按受理部门口径补正材料；对准入线（收入与财产标准）有疑问的，先拨 12345 转住房保障条线咨询，避免反复跑窗。

Eligibility review involves cross-department data matching across housing, income, social security, and residency registration. After online submission, applicants must follow the accepting department's guidance to supplement materials. For questions about the admission thresholds (income and asset standards), call 12345 and request the housing security line for consultation first, to avoid repeated visits to the office.

三、去哪个窗口办，几点开门

3. Which counter to use and what are the opening hours

市级综合窗口位于广州市政务服务中心（番禺区珠江新城华利路 95 号，电话 020-38920123），各区住房保障业务在属地政务服务大厅办理；配租签约、入住验房与年审按配租通知的指定地点执行。

Municipal comprehensive counter located at Guangzhou Administrative Service Center (95 Huali Road, Zhujiang New Town, Panyu District, Tel: 020-38920123); district-level housing security services are handled at local government service halls; lease signing, move-in inspection, and annual review are conducted at locations specified in the allocation notice.

四、谁能办（受理条件）

IV. Who Can Apply (Acceptance Conditions)

先对照下面几条确认自己符合，再去窗口，能省掉一次白跑。条件以官方办事指南原文为准。

Check the conditions below first to confirm you qualify before heading to the counter — this saves a wasted trip. Eligibility criteria are subject to the official service guide.

• 公租房：本市城镇户籍住房困难家庭，或在本市稳定就业并连续缴纳社保一定期限的外来务工人员，收入与财产符合当期准入线
• 保租房：在本市无房的新市民、青年人及基本公共服务行业人员，以在城就业居住为基本条件
• 人才安居对象：符合广州市人才分类认定的各类人才，按人才政策申请人才公寓或购房补贴
• 多孩家庭与优抚对象等群体按当期政策享受优先配租或放宽准入
• Public rental housing: Urban registered residents experiencing housing difficulties, or migrant workers with stable employment and continuous social insurance contributions for a specified period in this city, whose income and assets meet the current eligibility thresholds
• Affordable rental housing: New citizens and young people without property in this city, as well as essential public service workers, provided that working and residing in the city are basic conditions
• Talent housing: Individuals recognized under Guangzhou's talent classification system, who may apply for talent apartments or purchase subsidies according to talent policies
• Families with multiple children and priority beneficiary groups receive preferential allocation or relaxed eligibility requirements per current policies

五、带什么材料

V. What Documents to Bring

材料一次带齐是办事效率的关键。下面按「原件 / 复印件 / 需现场填写」分开列，缺一项就可能被退回补正。

Bringing all required documents at once is key to efficient processing. They are listed below by category — original / photocopy / to be filled out on-site — and missing even one item may result in your application being returned for correction.

• 申请人及家庭成员身份证、户口簿（非户籍人员提供居住登记材料）
• 婚姻状况证明（结婚证或单身承诺）
• 收入与财产相关证明（工薪流水、个税与社保缴纳记录等，按受理口径提供）
• 住房状况材料（无房承诺、现住房产权或租赁证明）
• 劳动（聘用）合同或单位在职证明（外来务工与保租房申请常用）
• ID cards and household registration certificates of the applicant and family members (residence registration materials for non-local applicants)
• Marital status proof (marriage certificate or single-status declaration)
• Income and asset documentation (payroll statements, individual income tax and social insurance records, etc., as required by the acceptance standards)
• Housing status materials (no-property declaration, current housing ownership or lease certificate)
• Employment (hiring) contract or employer certificate of employment (commonly required for out-of-town workers applying for affordable rental housing)

六、办理流程

VI. Processing Procedure

1. 第一步：确认申请类别——对照公租房与保租房的准入口径，选择符合自身条件的类别，不满足时转向人才公寓或市场化租赁
2. 第二步：线上申报——登录广州市政务服务网或「i广州」APP 进入住房保障事项，实名认证后填写家庭与收入信息并上传材料
3. 第三步：窗口受理——线上预审通过后按提示到属地窗口核验原件，材料不齐当场一次性告知补正
4. 第四步：审核与公示——住房、收入、社保等联审通过后进入公示期，公示无异议取得轮候资格
5. 第五步：轮候配租——按批次参加选房，选定项目后签约缴费、验房入住，入住后按要求参加资格年审
6. Step 1: Confirm the application category — Compare the eligibility criteria for public rental housing and affordable rental housing, choose the category that matches your situation, and if you do not qualify, consider talent apartments or market-rate rentals
7. Step 2: Online application — Log in to the Guangzhou Government Services Website or the 'iGuangzhou' App, navigate to housing security matters, complete real-name authentication, fill in household and income information, and upload required documents
8. Step 3: In-person submission — After online pre-approval, go to the local service window as instructed to verify original documents; any missing materials will be communicated to you in one go on the spot
9. Step 4: Review and public notice — After the joint review of housing, income, and social security records is passed, the application enters a public notice period. With no objections raised, you will obtain waiting-list qualification
10. Step 5: Waiting-list allocation — Participate in unit selection by batch, sign the lease and pay fees after choosing a project, inspect the unit and move in, and participate in annual qualification reviews as required

两类保障房不要混为一谈：公租房租金最低但资格线最严、轮候周期长；保租房租金约为市场价一定折扣、供应批次多、面向不设户籍的 新市民与青年人。预算有限且急于落脚的申请人，可同步关注保租房批次与园区人才公寓。

The two types of subsidized housing are not the same: public rental housing has the lowest rent but the strictest eligibility criteria and the longest waiting period; affordable rental housing is offered at a discount off market rates, has more frequent supply batches, and is open to new residents and young people regardless of local household registration. Applicants on a tight budget who need to settle quickly can follow both affordable rental housing batches and talent apartments in nearby parks simultaneously.

七、多久办完、要花多少钱

7. Processing time and cost

八、属地窗口

VIII. Local-Service Windows

多数事项可以就近在属地窗口办。下面是 广州 各窗口的地址与电话，出发前建议先电话确认该窗口是否办理本事项。

Most matters can be handled at a local service window nearby. Below are the addresses and phone numbers for various windows across Guangzhou; we recommend calling ahead to confirm whether the window handles your specific matter.

九、常用政务热线

9. Common Government Service Hotlines

不确定归哪个部门、或者窗口电话打不通，直接打下面的热线。以下热线均为全国或北京市统一号码，广州 同样适用。

If you're unsure which department handles it, or can't get through to the window phone, call the hotline below directly. The following hotlines are national or Beijing unified numbers, also applicable to Guangzhou.

十、常见问题

X. Frequently Asked Questions